Features

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to COD Setup → COD Settings.
4. Enable COD as a payment option.
5. Select the Type of setting.

​

Type of Setting

​

Feature

1. Log in to the Shopify Store and navigate to Products.
2. Select the required products to add a COD tag.

3. Click the options icon below and click Add tags.
4. Enter the COD rate and click Add CODXXXX.

5. Click Save.
6. Select a product you added a tag to and view the COD tag under the Product organization field to verify the changes.

Customer Experience

Your customers can view the COD charge applied to the product at checkout.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to COD Setup → Partial COD.
4. Turn on Enable Partial COD and click Enable to confirm.
5. Select the appropriate check boxes to enable Partial COD for specific categories:
   • All Buyers: Enables Partial COD for all buyers, regardless of risk level.
   • Low Risk Buyers: Limits Partial COD to low-risk buyers, helping maintain low RTO rates by focusing on safer transactions.
   • Medium Risk Buyers: Allows Partial COD for medium-risk buyers, providing flexibility while managing moderate RTO potential.
   • High Risk Buyers: Enables Partial COD for high-risk buyers, which may increase RTO rates but offers selective COD availability for specific cases.

6. You can select a default partial amount or set a custom amount for partial COD.

• Default Value
• Custom Value

Choose a default amount that will be charged as a partial payment when customers opt for COD.

To set a custom amount:

1. Click Custom Value.
2. Select the value type and enter the value:
   • Custom Percentage: Define a percentage of the order value the customer must pay upfront as a partial COD amount. For example, if the order value is ₹600 and the percentage is set to 20%, customers will pay ₹120 (20% of ₹600) upfront and the remaining ₹480 via COD.
   • Custom Amount: Enter a fixed amount that the customer must pay upfront. For example, if the order value is ₹600 and the fixed partial COD amount is ₹150, customers will pay ₹150 online and the remaining amount via COD.
3. Click Save.

6. Click Save.

Set Advanced Partial COD Slabs

Set price slabs for partial COD within specific order ranges, allowing different amounts based on customer risk categories.

1. In the Partial COD section, click Set advanced slabs.
2. Click + New Slab.
3. Enter the Min and Max cart values for which the partial COD amount should apply.
4. Choose a Customer Risk category from the drop-down list:
   • All Buyers: Enables Partial COD for all buyers, regardless of risk level.
   • Low Risk Buyers: Limits Partial COD to low-risk buyers, helping maintain low RTO rates by focusing on safer transactions.
   • Medium Risk Buyers: Allows Partial COD for medium-risk buyers, providing flexibility while managing moderate RTO potential.
   • High Risk Buyers: Enables Partial COD for high-risk buyers, which may increase RTO rates but offers selective COD availability for specific cases.
5. In the Amount to pay section, select the value type and enter the value:
   • Percentage: Define a percentage of the order value the customer must pay upfront as a partial COD amount. For example, if you set the range as ₹300 to ₹600 and the percentage to 20%, customers will pay ₹120 (20% of ₹600) upfront and the remaining ₹480 via COD for any order within this range.
   • Amount: Enter a fixed amount that the customer must pay upfront. For example, if you set the range as ₹300 to ₹600 and the fixed partial COD amount is ₹150, customers will pay ₹150 online and the remaining amount via COD for any order within this range.

Watch Out!

• Ensure the partial amount set is within the specified order range and does not exceed the maximum order value. For example, if the range is ₹300 to ₹600, the partial amount should not exceed ₹600.
• Avoid overlapping order ranges for each customer risk category. For instance, if you set a range of ₹300 to ₹600 for Low Risk Buyers, do not set another overlapping range, such as ₹500 to ₹700, for the same risk category. Each range should be distinct to prevent conflicts.

6. Click Confirm to save the settings.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to RTO Reduction Setup → RTO Reduction.
4. Toggle on COD Intelligence and click Enable COD Intelligence in the confirmation pop-up modal.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to RTO Reduction Setup → RTO Reduction.
4. Toggle on Manually review COD orders.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Shipping Setup.
4. Click Add Profile in the Custom Shipping Profile section.
5. Click + Add category in the Product categories section.
6. You can add products to the category in two ways.

• Manual Selection
• Upload in Bulk

1. Enter the Category name.
2. Select the products of your choice manually.
3. Click Confirm.

1. Enter the Category name.
2. Upload a CSV file containing the product IDs you want to assign to this category. Drag the file or click Upload.

Handy Tips

• Download the sample CSV file to view the accepted format.
• Upload the file in .CSV format.
• If you do not have your product IDs handy, you can export them from Shopify using the Matrixify app.

3. If the uploaded file contains duplicate product IDs or products already assigned to another category, the system displays the following warnings:
   • Duplicates found in your file: Lists the number of duplicate product IDs detected in the file. To remove duplicates, click Auto remove duplicates and continue.
   • Product conflicts detected: Lists the products already assigned to other shipping categories. Click Download conflict report to review the conflicting products and their current category assignments. To proceed, click Skip conflicting products and continue, the conflicting products will be excluded from the new profile and their existing category assignment will be retained.

7. Click + Add zones in the Shipping zone section to create zones where shipping is applicable.
8. Enter the Zone name and select the country, state and city of your choice.
9. Click + Upload ZIP codes to offer shipping only to specific ZIP codes. You can either upload the ZIP codes in this profile or in the default shipping profile.

10. Drag the file or click click to upload.

11. Click + Add shipping method and configure the Shipping method & rate for all the shipping zones added in the previous step.
12. Enter the Delivery Name and Description of your choice which will appear to your customers on Magic Checkout.
13. Enter the Rate for the delivery and enable the COD availability if you want to show the cash on delivery payment option on checkout at the shipping method level.
14. Configure the Shipping slab based on the Amount and Weight of the product and enter the minimum and maximum values respectively. For example, enter the minimum-maximum value as ₹500-₹900. If the amount of the product falls in that range, a shipping rate is applicable on the product.
15. Enable Display Delivery in option to display the estimated timeline for the customers on checkout.
16. Enter the estimated delivery timeline and click Confirm.
17. Once you configure all the shipping zones, click Go Back.
18. Click + Set Default Profile in the Default Shipping profile section. Follow all the steps from 7 to 15 to configure the profile.

19. Enable Magic Shipping. To confirm the action, click Yes, enable.

1. Log in to the Shopify Store and navigate to Settings → Shipping and delivery.
2. Create a profile under general or custom shipping rates and add the required details.
   • General Shipping Rates: Create a profile for all products. With this, you charge a standard shipping rate on certain products.
   • Custom Shipping Rates: Create an individual shipping rate for a certain product.

3. After creating a profile, click Manage to navigate to the shipping settings under that profile.
4. Click Create shipping zone and add zones of your choice. Click Done.
5. Click Add rate to add the shipping rates. You can create multiple shipping rates/options you want to show to your customers on Magic Checkout.
6. Select Set up your own rates. Follow the steps given below:
   1. Enter your Rate name, for example, Standard Shipping Charges. Customers will view this at Checkout.
   2. Enter the Price.
   3. Add conditions if required. You can add conditions based on item weight or order price. Enter the required details.
   4. Click Done.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Shipping Setup and enable International Shipping.

1. Once the feature is enabled, log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. In the Checkout Setup tab, enable Auto fetch coupon and click Save settings. This step is mandatory and allows you to display coupons to your customers at checkout. Even if you enable Display this coupon at checkout in the next steps, you must still enable Auto fetch coupon.
3. Navigate to Coupons → Setup.
4. Enable the following, as required:
   1. Enable Coupons: Allows customers to make the coupons accessible on checkout for your customers. Once you enable this all the coupons created on Shopify will stop working immediately if not synced.
   2. Auto-apply best coupon: Automatically applies the coupon with the best value from those available.
   3. Let users combine coupons: Lets customers apply multiple coupons at checkout. You can configure specific rules for each coupon.

Watch Out!When you create coupons on the Razorpay Dashboard, all the coupons created on Shopify will not apply unless they are synced. To sync all coupons, navigate to Setup on the Razorpay Dashboard and click Sync now next to the Coupons from Shopify section. Set the sync duration and click Start sync.

• By default, all the coupons synced from Shopify are in the created state. You must manually configure and publish the coupons. To configure a coupon, identify the one you want to publish, click the options icon and click View and Edit (if required) or click Publish.

Watch the GIF below:

• All newly created coupons will be automatically synced after the initial sync. You must manually configure and publish the coupons.
• Only the following coupons will be synced from Shopify: (currently, multiple collections are not synced)
  • Amount discounted on orders
  • Amount discounted on products
  • Buy X Get Y (if minimum quantity configured)

5. Navigate to All Coupons, click + Create Coupon and Select a Coupon Type based on your requirement. Alternatively, you can click + Create Coupon next to Coupons on Magic in the Setup section and Select a Coupon Type.

6. Enter the Coupon Code. Your customers can view the coupon code at checkout.
7. Enter the Coupon description. Your customers can view the coupon description at checkout.
8. Select the Display this coupon at checkout check box to display the coupon at checkout for your customers.
   1. After selecting the above check box, the Enable coupon as an unavailable coupon check box appears.
   2. Select this check box if you want to display the coupon as unavailable (in a disabled state) when users do not meet the cart or eligibility conditions. Once the conditions are met, the coupon is automatically enabled.
9. Select the Enable this coupon code only for Prepaid Payment methods check box to disable the COD payment option for customers and nudge them to pay via prepaid methods. (optional)
10. Select the Automatically apply this coupon for eligible users check box to automatically apply the coupon with the best value from those available.

Handy TipsTo completely hide the COD payment option in a disabled state throughout the modal, navigate to Setup & Settings → Platform Settings. Enable the Hide COD payment method when disabled option and click Save settings.

​

Coupon Type

Amount discounted on orders

To discount the total order amount:

Handy TipsBefore you begin, follow steps 6 to 10 given above, which are common for all coupon types.

1. Discount Details: Select the Discount type.

• Fixed Discount
• Percentage discount

In this type, a fixed amount is deducted from the original amount.
Discount amount: Enter an amount by which the original price should be reduced. For example, if ₹150 is the flat discount applied, ₹150 is deducted from the original price.

This type deducts a set percentage of the amount from the original amount.

• Discount percentage: The percentage by which the original price should be reduced. For example, if 10% discount is applied, on an order amount of ₹900, ₹90 will be deducted.
• Upto (Max Discount): The maximum amount that can be deducted from the bill amount. For example, if the max discount is ₹300 and the order amount is ₹800, you can ensure that the customer cannot avail of a discount higher than ₹300.

2. Select the Purchase requirements based on your preference to set eligibility criteria for the customers to use the coupon.

• No minimum requirements
• Minimum quantity
• Minimum amount requirements

By default, the coupon is visible to all the customers irrespective of the quantity or amount.

You can set a minimum quantity for customers to access the coupon. For example, if you set the minimum quantity as 2, the customers can use the coupon only if there are 2 or more items in their cart.

You can set a minimum amount for customers to use the coupon. For example, if you set the minimum amount requirements as ₹300, the customers can use the coupon only if the cart value is ₹300 or above.

3. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.

Watch Out!The coupon will never expire if you do not set an end date or a total maximum budget.

4. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
  • Mobile number: +919000090000
  • Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in .CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.
2. Usage restriction: Set the maximum limit to which a coupon is redeemed in total and per customer.
   1. Select the Number of times discount can be used in total check box and set the number. For example, 100.
   2. Select the Number of times the coupon can be used per customer check box and set the number. For example, 2.
   3. Select By mobile no. or By email id via which the customer can use the coupon.

6. Coupon combinations (optional): You can combine this coupon with various other coupons as follows:
   • Amount off product coupons: Combine this coupon with a coupon created in the Amount discounted on products category to offer a discount on the total order amount and specific products or collections of products.
   • Other Amount off order coupons: Combine this coupon with other coupons created in the same category to offer multiple discounts on the total order amount.
   • Free shipping coupons: Combine this coupon with Free shipping coupons to provide free shipping along with the discount. If you select Free shipping coupons in this category then you must select the Amount off order coupons check box in the Free Shipping category to combine the coupon.

Watch Out!

• This is an on-demand feature. Write to us at magic-checkout-support@razorpay.com to get this feature enabled for your account.
• You can combine two coupons only if you select the same check box in both coupons. For example:

• Same Category
• Different Categories

If you want to combine two coupons created in the Amount discounted on orders category, you must select the Other Amount off order coupons check box in both coupons.

If you want to combine a coupon from the Amount discounted on orders category with a coupon from the Amount discounted on products category, you need to select the appropriate check boxes:

• Select the Amount off product coupons check box in the Amount discounted on orders category coupon.
• Select the Amount off order coupons check box in the Amount discounted on products category coupon.

• You cannot combine specific coupons selectively within a category or across categories. For example:

• Same Category
• Different Categories

If you have coupons C1, C2 and C3 created in the Amount discounted on orders category and you select the Other Amount off order coupons check box for all three, all three coupons will be combined. You cannot choose to combine only C1 and C2 without including C3.

If you have coupons B1 and B2 created in the Amount discounted on products category and C1 and C2 created in the Amount discounted on orders category and you select:

• Other Amount off product coupons and Amount discounted on orders check boxes for B1 and B2.
• Other Amount off order coupons and Amount off product coupons check boxes for C1 and C2.

Then B1, B2, C1 and C2 will all be combined. You cannot selectively combine only B1 and C1 if the respective check boxes are selected for all the coupons created.

• In summary, selecting the check box allows all coupons within the same or different category to be combined, rather than combining specific coupons selectively.

7. Click Create and Publish.

Amount discounted on products

To discount specific products or collection of products:

Handy TipsBefore you begin, follow steps 6 to 10 given above, which are common for all coupon types.

1. Discount Details: Select the Discount type.

• Fixed Discount
• Percentage discount

In this type, a fixed amount is deducted from the original amount.
Discount amount: Enter an amount by which the original price should be reduced. For example, if ₹150 is the flat discount applied, ₹150 is deducted from the original price.

This type deducts a set percentage of the amount from the original amount.

• Discount percentage: The percentage by which the original price should be reduced. For example, if 10% discount is applied, on an order amount of ₹900, ₹90 will be deducted.
• Upto (Max Discount): The maximum amount that can be deducted from the bill amount. For example, if the max discount is ₹300 and the order amount is ₹800, you can ensure that the customer cannot avail of a discount higher than ₹300.

2. Select Products or Collections to limit the discount to specific products or collections. Click + Add Products or + Add Collections respectively. Select the products or collections based on your requirement and click Confirm. You can add multiple products or collections.
3. Select the Purchase requirements based on your preference to set eligibility criteria for the customers to use the coupon.

• No minimum requirements
• Minimum quantity
• Minimum amount requirements

By default, the coupon is visible to all the customers irrespective of the quantity or amount.

You can set a minimum quantity for customers to access the coupon. For example, if you set the minimum quantity as 2, the customers can use the coupon only if there are 2 or more items in their cart.

You can set a minimum amount for customers to use the coupon. For example, if you set the minimum amount requirements as ₹300, the customers can use the coupon only if the cart value is ₹300 or above.

4. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.

Watch Out!The coupon will never expire if you do not set an end date or a total maximum budget.

5. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
  • Mobile number: +919000090000
  • Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in .CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.
2. Usage restriction: Set the maximum limit to which a coupon is redeemed in total and per customer.
   1. Select the Number of times discount can be used in total check box and set the number. For example, 100.
   2. Select the Number of times the coupon can be used per customer check box and set the number. For example, 2.
   3. Select By mobile no. or By email id via which the customer can use the coupon.

7. Coupon combinations (optional): You can combine this coupon with various other coupons as follows:
   • Amount off order coupons: Combine this coupon with a coupon created in the Amount discounted on order category to offer a discount on the total order amount and specific products or collections of products.
   • Other Amount off product coupons: Combine this coupon with other coupons created in the same category to offer multiple discounts on specific products or collections of products.
   • Free shipping coupons: Combine this coupon with Free shipping coupons to provide free shipping along with the discount. If you select Free shipping coupons in this category then you must select the Amount off product coupons check box in the Free Shipping category to combine the coupon.

Watch Out!

• This is an on-demand feature. Write to us at magic-checkout-support@razorpay.com to get this feature enabled for your account.
• You can combine two coupons only if you select the same check box in both coupons. For example:

• Same Category
• Different Categories

If you want to combine two coupons created in the Amount discounted on products category, you must select the Other Amount off product coupons check box in both coupons.

If you want to combine a coupon from the Amount discounted on orders category with a coupon from the Amount discounted on products category, you need to select the appropriate check boxes:

• Select the Amount off product coupons check box in the Amount discounted on orders category coupon.
• Select the Amount off order coupons check box in the Amount discounted on products category coupon.

• You cannot combine specific coupons selectively within a category or across categories. For example:

• Same Category
• Different Categories

If you have coupons B1, B2 and B3 created in the Amount discounted on products category and you select the Other Amount off product coupons check box for all three, all three coupons will be combined. You cannot choose to combine only B1 and B2 without including B3.

If you have coupons B1 and B2 created in the Amount discounted on products category and C1 and C2 created in the Amount discounted on orders category and you select:

• Other Amount off product coupons and Amount discounted on orders check boxes for B1 and B2.
• Other Amount off order coupons and Amount off product coupons check boxes for C1 and C2.

Then B1, B2, C1 and C2 will all be combined. You cannot selectively combine only B1 and C1 if the respective check boxes are selected for all the coupons created.

• In summary, selecting the check box allows all coupons within the same or different category to be combined, rather than combining specific coupons selectively.

8. Click Create and Publish.

Buy X Get Y

In the Buy X Get Y scenario, you must convey to your customers that to use this coupon, both the X and Y products should be present in their cart. For example, if the coupon offers a discount on a cap or provides it for free when you buy a tshirt, both items must be in your cart for the discount to apply. To discount products based on customer’s purchase:

Handy TipsBefore you begin, follow steps 6 to 10 given above, which are common for all coupon types.

1. Configure the Purchase requirements for X products based on your preference to set eligibility criteria for the customers to avail of the coupon offer.

• Minimum quantity of items
• Minimum purchase amount

You can set a minimum quantity for customers. For example, if you set the minimum quantity as 3, the customers can use the coupon only if there are 3 or more items in their cart.

You can set a minimum purchase amount for customers. For example, if you set the minimum purchase amount as ₹300, the customers can use the coupon only if the cart value is ₹300 and above.

2. Select Products or Collections to limit the discount to specific products or collections. Click + Add Products or + Add Collections respectively. Select the products or collections based on your requirement and click Confirm. You can add multiple products or collections.
3. Configure the Additional products offered for Y products based on your preference. For example, if you set the purchase requirement as 3 and additional products offered quantity as 2, the customers can buy 3 products and get a discount on 2 additional products.
4. Select Products or Collections for Y products as well. Refer to step 2.
5. Discount type: Select the Discount type applicable on Y products.

• Monetary discount
• Free

• Fixed Discount: In this type, a fixed amount is deducted from the original amount of the Y product.
  • Discount amount: Enter an amount by which the original price should be reduced. For example, if ₹150 is the flat discount applied, ₹150 is deducted from the original price.

• Percentage discount: In this type, a set percentage of the amount is deducted from the original amount of the Y product.
  • Discount percentage: The percentage by which the original price should be reduced. For example, if 10% discount is applied, on an order amount of ₹900, ₹90 will be deducted.

In this type, customers can get the Y product for free.

6. Usage Limit: Specify the maximum number of Y products that qualify for a discount. For instance, if the customer adds 2 Y products to the cart and you set the usage limit at 1, the discount applies to only 1 of the Y products.
7. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.

Watch Out!The coupon will never expire if you do not set an end date or a total maximum budget.

8. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
  • Mobile number: +919000090000
  • Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in .CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.
2. Coupon combinations (optional): Combine this coupon with Free shipping coupons to provide free shipping along with the discount. If you select Free shipping coupons in this category then you must select the BxGy discount coupons check box in the Free Shipping category to combine the coupon.

Watch Out!This is an on-demand feature. Write to us at magic-checkout-support@razorpay.com to get this feature enabled for your account.

10. Click Create and Publish.

Bulk discount

To offer a discount on a bulk order:

Handy TipsBefore you begin, follow steps 6 to 10 given above, which are common for all coupon types.

1. Configure the Purchase requirements for products based on your preference to set eligibility criteria for the customers to avail of the coupon offer. You can set a minimum quantity for customers. For example, if you set the minimum quantity as 20, the customers can use the coupon only if there are 20 or more items in their cart.
2. Select Products or Collections to limit the discount to specific products or collections. Click + Add Products or + Add Collections respectively. Select the products or collections based on your requirement and click Confirm. You can add multiple products or collections.
3. Select the Discount type.

• Discount on all
• Rate Per Product

• Fixed Discount: In this type, a fixed amount is deducted from the original amount of the Y product.
  • Discount amount: Enter an amount by which the original price should be reduced. For example, if ₹150 is the flat discount applied, ₹150 is deducted from the original price.

• Percentage discount: In this type, a set percentage of the amount is deducted from the original amount of the Y product.
  • Discount percentage: The percentage by which the original price should be reduced. For example, if 10% discount is applied, on an order amount of ₹900, ₹90 will be deducted.

In this type, you can define a flat pricing per product.

• Price offered per product: Enter a discounted product rate. For example, if a single product costs ₹500, you can define the discounted rate as ₹440.

4. Usage Limit: Specify the maximum number of products that qualify for a discount. For instance, if the customer adds 20 products to the cart and you set the usage limit at 8, the discount applies to only 8 of the products.
5. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.

Watch Out!The coupon will never expire if you do not set an end date or a total maximum budget.

6. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
  • Mobile number: +919000090000
  • Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in .CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.
2. Usage restriction: Set the maximum limit to which a coupon can be redeemed in total and per customer.
   1. Select the Number of times discount can be used in total check box and set the number. For example, 100.
   2. Select the Number of times the coupon can be used per customer check box and set the number. For example, 2.
   3. Select By mobile no. or By email id via which the customer can use the coupon.

8. Coupon combinations (optional): Combine this coupon with Free shipping coupons to provide free shipping along with the discount. If you select Free shipping coupons in this category then you must select the Bulk discount coupons check box in the Free Shipping category to combine the coupon.

Watch Out!This is an on-demand feature. Write to us at magic-checkout-support@razorpay.com to get this feature enabled for your account.

9. Click Create and Publish.

Free shipping

To offer free shipping on an order:

Handy TipsBefore you begin, follow steps 6 to 10 given above, which are common for all coupon types.

Watch Out!We do not support country-based shipping if this coupon is created on the Razorpay Dashboard. If you provide international shipping, it will apply to all countries.

1. Select the Purchase requirements based on your preference to set eligibility criteria for the customers to use the coupon.

• No minimum requirements
• Minimum quantity
• Minimum amount requirements

By default, the coupon is visible to all the customers irrespective of the quantity or amount.

You can set a minimum quantity for customers to access the coupon. For example, if you set the minimum quantity as 2, the customers can use the coupon only if there are 2 or more items in their cart.

You can set a minimum amount for customers to use the coupon. For example, if you set the minimum amount requirements as ₹300, the customers can use the coupon only if the cart value is ₹300 or above.

2. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.
3. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
  • Mobile number: +919000090000
  • Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in .CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.

4. Usage restriction: Set the maximum limit to which a coupon can be redeemed in total and per customer.
   1. Select the Number of times discount can be used in total check box and set the number. For example, 100.
   2. Select the Number of times the coupon can be used per customer check box and set the number. For example, 2.
   3. Select By mobile no. or By email id via which the customer can use the coupon.

5. Coupon combinations (optional): You can combine this coupon with various other coupons as follows:
   • Amount off product coupons: Combine this coupon with a coupon created in the Amount discounted on product coupons category to offer a discount on the specific products or collect of products and free shipping.
   • Amount off order coupons: Combine this coupon with a coupon created in the Amount discounted on order coupons category to offer a discount on the total order amount and free shipping.
   • Bulk discount coupons: Combine this coupon with a coupon created in the Amount discounted on product coupons category to offer a discount on a bulk order and free shipping.
   • BxGy discount coupons: Combine this coupon with a coupon created in the Amount discounted on product coupons category to offer a discount on products based on customer’s purchase and free shipping.
   • Freebie item coupons: Combine this coupon with a coupon created in the Freebie item coupon category to offer a free gift to customers when their cart meets specific conditions.

Watch Out!

• This is an on-demand feature. Write to us at magic-checkout-support@razorpay.com to get this feature enabled for your account.
• If you select Amount off product coupons, Amount off order coupons, Bulk discount coupons or/and BxGy discount coupons in this category then you must select the Free shipping coupons check box in the respective category to combine the coupon.

6. Click Create and Publish.

Freebie Item

Create coupons to offer a free gift to customers when their cart meets specific conditions. For example, offer a free item when the cart value exceeds ₹1,000.

Handy TipsBefore you begin, follow steps 5 to 7 given above, which are common for all coupon types.

1. Configure the Purchase requirements for products based on your preference to set eligibility criteria for the customers to avail of the coupon offer.

• Minimum quantity of items
• Minimum purchase amount

You can set a minimum quantity for customers. For example, if you set the minimum quantity as 3, the customers can use the coupon only if there are 3 or more items in their cart.

You can set a minimum purchase amount for customers. For example, if you set the minimum purchase amount as ₹300, the customers can use the coupon only if the cart value is ₹300 and above.

2. Select Products or Collections to limit the discount to specific products or collections. Click + Add Products or + Add Collections respectively. Select the products or collections based on your requirement and click Confirm. You can add multiple products or collections.
3. Discount Offered: Select one product variant to offer as a free gift when the purchase requirements are met:

Watch Out!You must maintain sufficient inventory of the free product to ensure the coupon works smoothly and provides a seamless experience for your customers.

1. Click +Add Products.
2. Select the product of your choice and click Confirm.
3. Usage Limit: Select the Maximum uses per order check box and specify the maximum number of products that qualify for a discount. For instance, if the customer adds 2 products to the cart and you set the usage limit at 1, the discount applies to only 1 of the products.
4. Coupon validity: Set the duration for the coupon.
   1. Active dates: Set the Start date and Start time.
   2. Select the Set an end date check box and set the End date and End time. (optional)
   3. Total maximum budget (Optional): Set an amount to expire the coupon when the total discount to be offered to all your customers is reached. For example, if you set ₹10,000 as the total maximum budget, once the budget limit is reached, the coupon code gets expired and is not visible at checkout.

Watch Out!

• For Freebie coupons, the budget will be calculated based on the total price of the free products.
• The coupon will never expire if you do not set an end date or a total maximum budget.

6. Coupon eligibility: Create the coupon for All customers or Specific customers. If you want to create coupons for specific customers:
   1. Click + Add Customers.
   2. You can upload a list of Mobile Number or Email ID based on your requirement.

Watch Out!If you want to create specific coupons based on the Email ID, ensure the Email field on checkout is not set as optional and is not hidden from checkout.

1. Click Download Sample File and add the required data to the sample file. Ensure the data is formatted correctly and save the file.

To Upload File:

• Enter the values in a valid format as given below:
• Mobile number: +919000090000
• Email id: gauravkumar@example.com
• CSV file should not have any header/column title.
• Maximum acceptable rows in the file is 1 million.
• Upload the file in CSV format. Maximum file size supported is 50 MB.

1. Select click to upload and choose the file you want to import. Click Confirm.
2. Usage restriction: Set the maximum limit to which a coupon can be redeemed in total and per customer.
   1. Select the Number of times discount can be used in total check box and set the number. For example, 100.
   2. Select the Number of times the coupon can be used per customer check box and set the number. For example, 2.
   3. Select By mobile no. or By email id via which the customer can use the coupon.

8. Coupon combinations (optional): You can combine this coupon with Free shipping coupons category to offer free shipping on an order.
9. Click Create and Publish.

​

Coupon Statuses

​

Manage Coupons

• You can activate an inactive coupon if it has not expired. Identify the coupon you want to activate, navigate to the options icon and click Activate.
• You can only delete coupons in created and inactive states. Identify the coupon you want to delete, navigate to the options icon and click Delete.
• You can only deactivate coupons in active and published states and not delete them. Identify the coupon you want to deactivate, navigate to the options icon and click Deactivate.
• If a coupon has expired and you want to offer the coupon again, you can duplicate the coupon. Identify the expired coupon, navigate to the options icon and click Duplicate.
• You cannot create multiple coupons with the same coupon code. However, you can reuse a coupon code once a coupon with a similar code expires.
• Once a coupon is active, you cannot edit the Coupon Code, Coupon eligibility file, Coupon start date and Total Maximum budget.
• You can edit the Display this coupon at checkout configuration in all states except expired. After editing, the coupons will not appear to the customer.

1. Log in to the Shopify Store.
2. Navigate to Discounts and click Create discount.
3. You can create four types of discounts:
   1. Amount off products: Discount specific products or collection of products.
   2. Amount off order: Discount the total order amount.
   3. Buy X Get Y: Discount products based on customer’s purchase.
   4. Free shipping: Offer free shipping on an order.

4. Select discount type of your choice and enter the following details:
   1. Method: Choose Discount code or Automatic discount.
      1. Discount code: Create a code-specific discount and click Generate. The customer must enter this code at checkout to avail of discounts.
      2. Automatic discount: Once a customer adds a product to the cart, the discount will be applied automatically.
   2. Select the Value of the discount based on your requirement. You can also choose to add a discount to Specific collections or Specific products.
   3. In the Minimum purchase requirements section, you can decide whether the offer should be provided in case of minimum purchase in terms of rupees or quantity.
   4. In the Customer eligibility section, you can decide which customer or customer segments can avail discounts.
   5. Add Maximum discount uses to Limit number of times this discount can be used in total or Limit to one use per customer.
   6. Select the Start date and Start time for the coupons. You can also Set end date if required.
   7. Click Save discount.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Checkout Setup, disable Auto fetch coupon and click Save settings.

1. Log in to the Dashboard and navigate to Magic Checkout → Orders.
2. Click All Orders → Not Placed tab.
3. Search for a specific order using the customer’s Phone Number or Email.
4. Select the order you want to refund in the Action column and click Refund.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Checkout Setup, enable Capture billing address and click Save settings.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Checkout Setup, enable Capture GSTIN and click Save settings.
4. To validate the GSTIN entered by your customers at checkout, contact our Support team to enable GSTIN validation for your account.
5. After the customers place an order, you can view the GST details on the Shopify and the Razorpay Dashboard.
   • Shopify Dashboard: On the Shopify Admin Dashboard, navigate to Orders and select the required order number to view the details.
   • Razorpay Dashboard: On the Razorpay Dashboard, navigate to Transactions → Orders and select the required Order Id to view the details.

1. On the order summary screen, the customer clicks Add next to GST Number.
2. A GSTIN Number pop-up appears.
3. The customer enters their GSTIN and clicks Verify.
   • If the GSTIN is invalid, an error message is displayed asking the customer to enter a valid GSTIN number.
   • If the GSTIN is valid, the GST-registered address is automatically set as the billing address.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Checkout Setup, enable Capture order instructions and click Save settings.
4. After the customers place an order, you can view the GST details on the Shopify and the Razorpay Dashboard.
   • Shopify Dashboard: On the Shopify Admin Dashboard, navigate to Orders and select the required order number to view the details.
   • Razorpay Dashboard: On the Razorpay Dashboard, navigate to Transactions → Orders and select the required Order Id to view the details.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Analytics and ads setup → Google Analytics.
4. Select the integration type from the drop-down list.

• GTag
• Measurement Protocol (Recommended)

Integrate with frontend. Enable the events of your choice and click Save events.

Watch Out!You cannot add multiple GA accounts for this integration type.

Integrate with backend to get a complete view of your website and customers.

Handy TipsYou can add multiple GA accounts for this integration type.

Follow the steps given below:

1. Enter the Measurement ID and the API secret value. Follow the steps in the Credentials section to find this information.
2. Click Integrate backend →.
3. Enable the events of your choice and click Save events.

Credentials

Follow the steps given below to get the Measurement ID and the API secret value:

1. Log in to the GA 4 Dashboard and navigate to Admin, present at the bottom of the left nav.
2. Under the Admin section, navigate to Data Streams.
3. Select the relevant Stream URL and copy the Measurement ID.
4. Under the Events section, click Measurement Protocol API secrets.
5. Click Create on the top right.
6. Enter a Nickname to create a new API secret and click Create.
7. Copy the Secret value.

1. Log in to the Google Ads Dashboard.
2. Navigate to Goals if you are using the newer version of the Google Ads Dashboard. If you are using an older version, navigate to Tools & Settings.
3. Select the primary conversion action (purchase) you want to track.
4. Click Tag setup and click Install the tag yourself.
5. The second snippet code (Event snippet) is the Gtag code. Copy the code and share it with us at magic-checkout-support@razorpay.com to get this feature enabled on your Shopify store.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Analytics and ads setup → Facebooks Ads.
4. Select the integration type from the drop-down list.

• Facebook Pixel
• Facebook Capi
• Both Facebook Pixel and Capi (Recommended)

Integrate with frontend. Enable the events of your choice and click Save events.

Watch Out!You cannot add multiple Facebook accounts for this integration type.

Integrate with backend to get a complete view of your website and customers.

Handy TipsYou can add multiple Facebook accounts for this integration type.

Follow the steps given below:

1. Enter the Pixel ID and the Access token. Follow the steps in the Credentials section to find this information.
2. Click Integrate backend →.
3. Enable the events of your choice and click Save events.

Credentials

Follow the steps given below to get the credentials:

1. Log in to your Facebook Business account and navigate to All activity → Manage integration.
2. Click Manage in the Conversion API section.
3. Select Start sending events from server from the drop-down list.
4. Click Generate Access Token and click Copy code to clipboard.

Integrate with both backend and frontend to get a complete view of your website and customers.

Handy TipsYou can add multiple Facebook accounts for this integration type.

Follow the steps given below:

1. Enter the Pixel ID and the Access token. Follow the steps in the Credentials section to find this information.
2. Click Integrate backend →.
3. Enable the events of your choice and click Save events.

Credentials

Follow the steps given below to get the credentials:

1. Log in to your Facebook Business account and navigate to All activity → Manage integration.
2. Click Manage in the Conversion API section.
3. Select Start sending events from server from the drop-down list.
4. Click Generate Access Token and click Copy code to clipboard.

1. Log in to the Dashboard and navigate to Magic Checkout → Setup & Settings → Platform Settings.
2. Select Shopify from the Platform drop-down list and enter your Shopify Store ID.
3. Navigate to Checkout Setup and enable Pay with gift card.
4. Once you enable the gift card settings, you can also enable the following options if required:
   • Pay with multiple gift cards: Allow your customers to pay with multiple gift cards at once.
   • Restrict paying with coupon and gift card together: Restrict your customers from using both coupon and gift card together while making a payment.
   • Restrict buying gift cards with existing gift cards: Restrict your customers from purchasing gift cards using existing gift cards.
   • Restrict customers from clubbing gift cards with COD: Restrict the usage of gift cards if your customers avail of the cash on delivery option.

5. Click Save Settings.