Add Sub-merchants
Service Partners can invite Sub-merchants using their email IDs or by sharing a referral link from the Razorpay Dashboard.
Sub-merchants are the merchants who get onboarded on the Razorpay platform by a Partner. For example, Acme wants to provide an order management solution for its client company "Gekko". In this scenario, "Gekko" is Acme's Sub-merchant.
Once onboarded, Sub-merchant accounts (Affiliate accounts) must be activated to start collecting or disbursing payments.
You can invite Sub-merchants using their email id to sign up and register on Razorpay. You can send an invite link to an individual account or multiple accounts.
Handy Tips
You can send a maximum of 1,00,000 invites/day. This could be individual invites, bulk invites or a combination of both.
You can send invites to multiple users using the Bulk Upload option. Upload an XLSX or CSV file with the Dashboard's required data. This sends a single sign up invitation link to multiple affiliate accounts in bulk. This enables your Sub-merchants to sign up and register on Razorpay.
To view and understand the file format requirements, download the
. The account creation template contains the following headers.account_name
optional
Name of the Sub-merchant's account.
mandatory
The email address of the Sub-merchant.
Watch Out!
- Do not modify field names/headers (
account_nameandemail) in a batch as it might result in an upload failure. - There should be only 1 sheet in the file.
- The size of the file can be up to 50 MB. You can add up to 5,000 rows in a particular file. The links will be processed in the same sequence as listed in the file.
Once the file is successfully processed, you will receive the account creation status via email. The email attachment will include both success and/or failure details for each account, including the error code and exact reason for the failure.
You can track the account activation status of the Sub-merchant on your Dashboard under the Affiliate Accounts tab.
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