Api

Errors

Generic

Generic Errors

Check the list of generic errors returned in the API responses from Razorpay and their solutions.

View the list of common errors and their solutions below:

Error 1: The requested URL was not found on the server

Cause:

  • Incorrect API method while calling the API.
  • Feature required for the API call is not enabled on your account.

Solution:

  • Check and use the correct API method.
  • Contact our

    Support team

    to enable the feature on your account.

Error 2: Access Denied

Cause: Whitelisted IPs on your account.

Solution: Contact our

Support team

to verify and confirm if any IPs are currently whitelisted on your account. If yes, remove the whitelisted IPs for both test and live modes.

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