KYC (Know Your Customer) is a process where financial institutions and organisations verify your entity and assess your potential risks for money laundering or financing terrorism. This process involves collecting and maintaining up-to-date information, including your full name, address, identity proof, and source of funds.

KYC compliance is mandatory in India under the regulations set by the Reserve Bank of India (RBI) and the Securities and Exchange Board of India (SEBI). If there are any errors or inconsistencies in the KYC documents, it can result in additional complications and make the registration or transaction process more complicated.

The procedures must be repeated periodically as company details, regulations, and the types of checks change over time. As a result, financial institutions must frequently reach out to you to update your KYC information.

Here’s a general overview of the KYC process:

  1. Customer Information Collection: The first step in the process is collecting information about the customer. This typically includes personal details like name, address, date of birth, government-issued ID number, and contact information.
  2. Documentation Verification: After collecting customer information, financial institutions verify the authenticity of the documents provided. This may include checking government-issued identification documents, proof of address, and other official records.
  3. Customer Risk Assessment: The next step is to assess the customer’s risk profile. This involves evaluating factors like the customer’s background, source of funds, and transaction history to determine their level of risk.
  4. Customer Due Diligence: Based on the risk assessment, financial institutions and businesses may undertake further due diligence to verify the customer’s identity. This may include additional document verification, background checks, and other procedures.
  5. Compliance Monitoring: The final step is to monitor the customer’s information to ensure that it remains up-to-date and that the customer remains compliant with regulations. This may involve regular customer reviews, updates to the customer’s information, and monitoring of transactions.

Steps to get your KYC right:

Getting your KYC right is essential for ensuring that you can access financial products and services, and to prevent identity theft and financial scams. Here are some tips to help you get your KYC right:

  1. Strive for Accuracy from the Start: Ensure that the information you provide is complete and correct. Double-check all information and documents to prevent any back-and-forth communication with your bank or lending partner.
  2. Prevent Discrepancies: Make sure that the details you provide match those on your identification documents and other official records.
  3. Evaluate Document Quality: Verify that the identification documents you upload are clear and legible.
  4. Monitor Expiration Dates: Make sure that your identification documents are still valid, and keep track of their expiration dates to receive reminders.
  5. Stay Up-to-Date: Keep your KYC information current so that you can provide the most up-to-date information when requested.


KYC mistakes to avoid:

  1. Sending Confidential Information via Email: Always use a secure document exchange tool to share confidential and sensitive KYC information.
  2. Using Internet-Based File Transfer Services: Using these services will make it difficult to track your documents and control who has access to them.
  3. Neglecting KYC Compliance: Failing to comply with your bank’s KYC requirements can result in the bank/financial institution being unable to provide you with banking products and services.
  4. Underestimating the Resources Needed: Ensure that you allocate enough resources to efficiently handle KYC requests to avoid delays.
  5. Engaging in Risky Behaviour: Avoid any actions that could jeopardise your KYC compliance.

Why does KYC matter?

The importance of KYC is growing globally due to changes in regulation aimed at combating financial crime, protecting privacy and consumer rights. As more processes come under anti-money laundering (AML) scrutiny, companies face stricter penalties and higher customer expectations for data privacy.

In order to securely transact business and build trust and confidence, it is crucial for businesses to stay informed about the requirements in the countries they operate in. Compliance with these requirements is essential for companies looking to grow and expand globally.

By following these tips, you can ensure that your information is accurate, up-to-date, and in compliance with regulations. This will help you access financial products and services smoothly and protect you from potential risks.

Frequently Asked Questions

  1. How do I get my KYC registration number?

Once you have completed a successful registration, you will receive a 14-digit Identifier Number (KIN). The Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI) will send an SMS or email to the mobile number you registered with, notifying you when the KIN has been generated.

2. What happens if I fail to comply with KYC requirements?

If a customer does not fulfil the minimum standards, banks and lending institutions reserve the right to reject the request or end their business relationship with the customer.


Ashmita Roy is an Assistant Marketing Manager at Razorpay. When she’s not working, you can find her strumming her guitar or writing poetry. Dislikes writing about herself in third person, but can be convinced to do so via pizza or cheesecakes.

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