Payments

Payments

Instant Bank Transfer

Instant Bank Transfer

Offer instant international bank transfer as a payment method to customers at Razorpay Checkout.

Razorpay supports the following instant international bank transfer instruments to accept payments across different geographies and varied currencies.

  • Giropay

    for German customers

  • Sofort

    for European customers

  • Trustly

    for UK and European customers

  • POLi

    for Australian customers

You can accept international payments from customers in the form of online instant international bank transfers using the Razorpay Checkout form.

Request Instant Bank Transfer

  1. Log into the

    Razorpay Dashboard

    .

  2. Navigate to Account & Settings → Payment Methods.

  3. Select International Payments.

    International Payments

  4. Click Request beside the Instant Bank Transfer under the Bank Transfers Apps (International).

    Dashboard image of bank transfer request

  5. An Instant Bank Transfers Activation request form appears. Select the payment instrument to be enabled on your Checkout. Click Save & Next.

    Handy Tips

    You can accept either one or multiple payment instruments as per your needs.

    Dashboard image of bank transfer activation-form

  6. Fill in the required details and click Save & Next.

    Handy Tips

    • If you are an existing business, some of the required details will be auto-filled.
    • You can click the Edit button to fill in the incomplete details before submitting the form.
    Dashboard image of bank transfer form details

  7. Fill in the Management/Ownership details in the form. When complete form details are filled, click Submit form button.

    Dashboard image of bank transfer submit form

  8. After the form is submitted, the request is sent to activate the selected payment instruments. The feature enablement request goes to our banking partners and will take 15 - 20 business days to be approved.

    Dashboard image of bank transfer requested status

After the payment instrument is enabled, you will see the Activated status beside the selected one.

Dashboard image of bank transfer activated status

FAQs

1. Am I eligible for this feature?

All international-enabled businesseses will have this feature on their Razorpay Dashboard.

2. What are the alternative payment methods available via Razorpay?

Razorpay already supports PayPal, and has now launched POLi for Australians, Trustly for the UK and Europeans, Sofort for Europeans and Giropay for German customers.

3. What are the prices for Alternative Payment Methods?

You will be charged 3.0% Platform fee for accepting payments via the Instant International Bank Transfer.

4. Why is my request rejected?

The request can be rejected due to multiple reasons:

  • Risky business category: The respective payment method (lets say, Trustly) is not comfortable with your business model.
  • Incorrect account details: The banking partner rejects your request if you have provided any incorrect information at the time of your application.
  • Unupdated website: The customer-facing website is thoroughly checked by our banking partners. The banking partner can reject your request if the website is not updated or has a limited information, including details such as Terms & Conditions, Delivery timelines, Refund & Cancellation policies and so on.

5. Is this feature available on all Razorpay integrations?

We will give early access to sellers on Razorpay Standard Checkout. The feature will be rolled out to custom and server-to-server (s2s) integration in the upcoming sprints.

6. How much time will it take for my request to get approved?

The feature enablement request goes to our banking partners and will take 15 - 20 business days to be approved.

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