Frequently Asked Questions (FAQs)

All brands that provide payment offers and/or accept payments made through EMI, Cardless EMI and Pay Later methods only via Razorpay can use this widget.

The widget includes:

• All the offers that you have set up on Razorpay (along with an expandable view to read the details about each offer).
• All EMI, Cardless EMI and Pay Later options enabled by you which satisfies the minimum order limit. Know more about the minimum order limit for

  EMI

  ,

  Cardless EMI

  and

  Pay Later

  .

Follow the steps below to start the integration process:

1. Create a

   Razorpay account

   .
2. Follow the integration steps specific to your integration. It is that simple!

You can integrate the Affordability Widget with:

• Native website

  .

• WooCommerce website

  .

• Shopify store

  .

We recommend placing the widget below the product price. It will help your customers discover affordable payment options and offers early on in the buying journey and make an informed buying decision.

The widget is available on

Yes, it is possible to integrate the widget on your website using

Follow the steps given below to disable Affordability Widget:

1. Log in to the

   Razorpay Dashboard

   and navigate to Affordability → Settings.
2. Click Disable Widget.
3. Click Yes, disable to remove the Affordability Widget from your website.

Once you disable the widget, your website/app will automatically fall back to the default experience.

Following are the features of Affordability Widget:

• Discount Whisperer

  .

• Eligibility Check

  .

• Checkout from Widget

  .

You can customise the following options:

• Offers
• Payment Methods
• Theme

Know more about the

Yes, you can disable offers and your customers will not be able to view them on the widget. This will not impact the checkout; customers will be able to view the offers on the checkout.

Know more about how to

You can also disable

You can alter the appearance of the widget using the following options:

• Customise the theme colour.
• Change the heading colour and font size.
• Change content colour and font size.
• Change link colour and font size.
• Change footer colour, font size and logo variants.

Know more about

This feature is projected to increase the conversion rate from Widget to Checkout from 2.7% to 5-10%, thereby benefiting your business by improving customer experience and increasing sales.

Below is the customer journey:

1. Customers view the existing plans and offers on the widget, choose an eligible payment instrument or offer and click Buy now.

2. They are redirected to your checkout page, where they enter their contact and shipping details and proceed to checkout.

3. They are then redirected to the Razorpay checkout if you have integrated the widget with our

   Standard Checkout

   . If not, they are redirected to your custom-built checkout.

4. Once redirected to our Standard Checkout, the payment option or offer the customer selects on the widget appears pre-selected on checkout.

5. They enter the relevant details and complete the payment.

• Create a

  Razorpay account

  .

• Integrate with the

  Razorpay Affordability Widget

  . This feature is only supported on Native Website.

• Integrate with

  Razorpay Standard Checkout

  .

• Integrate Checkout from Widget using

  Standard Integration

  .
  Handy Tips

  If you have a

  custom-built checkout

  , integrate with Checkout from Widget using

  Custom Integration

  .

Follow the steps given below if you are integrating with our plugin for the first time:

1. Log in to the

   WordPress account

   , navigate to WooCommerce → Settings and click the Payments tab.
   
2. In the Payments tab, scroll down to Razorpay and click Manage to edit the settings.
   
3. In the Plugin Settings, enter the Key ID and Key Secret generated from the Razorpay Dashboard. Click Save Changes.
   

You can now follow the

You can integrate with Affordability Widget in a few simple steps:

1. Install the WooCommerce plugin version 4.3.4 directly from the

   WordPress Plugin Directory

   .
2. Create a

   Razorpay account

   and follow the

   integration steps

   .
3. You can enable the widget from the

   Razorpay Dashboard

   .

Follow the steps given below to test the widget:

1. On the WordPress Dashboard hover over Razorpay WordPress and click Visit Store.
   
2. Click on a product to view the widget.
   

You can customise the following options:

• Offers
• Payment Methods
• Theme

Know more about the

You can integrate with Affordability Widget on your Shopify Store in a few simple steps:

1. Enable the widget directly from your

   Shopify app

   .
2. Create a

   Razorpay account

   and perform the

   Affordability integration

   steps on your Shopify store.

We recommend placing the widget below the product price. It will help your customers discover affordable payment options and offers early on in the buying journey and make an informed buying decision.

Follow the steps given below to generate your Key ID:

1. Log in to the

   Razorpay Dashboard

   in live mode and navigate to Account & Settings.
2. In the Website and app settings section, click API keys.
3. Click Generate new key and save the keys in your system.

Ensure your website's theme version supports

If your current theme does not support Online Store Theme 2.0, you have a few options:

• Check if there are updates available for your current theme that supports Online Store Theme 2.0.
• Look for themes that explicitly mention compatibility with Online Store Theme 2.0.
• Fill in the

  integration support form

  in case you are still facing issues with the integration.