Frequently Asked Questions (FAQs)

Razorpay is an RBI-approved payment aggregator that empowers businesses to accept online customer payments easily. It manages the settlement of these payments, ensuring that funds collected from customers are securely transferred to online businesses. Razorpay supports a variety of payment methods, including debit cards, credit cards, cardless EMIs, UPI, bank transfers, e-wallets, and e-mandates, offering businesses flexible options to enhance customer experience.

List of

To start using any Razorpay products, you need to sign up with Razorpay. Know more about

If you have an existing Razorpay account for Razorpay Payment products, you can use the same user id and password for RazorpayX. Know more about

Please read the section about

You can log in to the Dashboard, fill out the activation form and submit the same. Know more about

You can access the Dashboard in test mode for as long as you like. However, you would need to submit your activation form to accept live payments from customers.

Yes, you can accept payments via bank transfers using the

An email with the subject line Razorpay Software Private Ltd | Confirm Your Email is sent to your email address. In case you are not able to locate the same in your inbox, we suggest that you check the spam folder.

If the email is not available in the spam folder as well, raise a ticket through the

Yes, you can use Razorpay to accept payments even if you do not have a website or mobile app. Check out our

After logging in, you can sign up for an account on the

Yes, you can use Razorpay Invoices to create and send invoices to customers and accept payments. Know more about

You can offer subscription plans to your customers with automated recurring transactions on various payment modes. Know more about

Razorpay Route allows you to split payments between third parties, sellers or bank accounts. Using Route, you can easily manage settlements, refunds, reconciliations and make vendor payments. It is helpful for businesses that disburse payments in a one-to-many model. Know more about

We are a payment solutions provider and help businesses to accept payments online. If you have a business venture and are looking to accept payments online, you can

Thank you, for your interest in being a part of the Razorpay team. Know more about the

We support the following ecommerce platforms:

The email/password is only used to log in to the Dashboard. To authenticate against the API, you will need to generate a KeyID, and KeySecret. Know how to generate

The current Razorpay API is versioned at v1, so all requests should be made here https://api.razorpay.com/v1/.

The sample applications are hosted on GitHub. You can find the links to these under the Sample Application section on our

The instance creation method differs based on the platform. Refer to the relevant

Refer to the

Yes, you can provide Paytm as a payment method for your customers via Razorpay. Know more about

We support a range of web and mobile platforms. Refer to the

No. As per RBI regulations, we do not support online payments for crypto businesses.

Know more about

We offer custom pricing under the Enterprise plan. Raise a request with the

Yes, you can apply for early settlement on international payments at an additional charge. Please reach out to our

Due to certain compliance guidelines, we cannot provide the international payment feature by default to NGOs. However, we are open to reviewing and enabling international payments on a case-to-case basis.

If you are an NGO and want to accept international payments via Razorpay, please reach out to our

Yes, Razorpay serves businesses registered in India and