Frequently Asked Questions (FAQs)
Find answers to some Frequently Asked Questions (FAQs) about Razorpay.
Razorpay is an RBI-approved payment aggregator that empowers businesses to accept online customer payments easily. It manages the settlement of these payments, ensuring that funds collected from customers are securely transferred to online businesses. Razorpay supports a variety of payment methods, including debit cards, credit cards, cardless EMIs, UPI, bank transfers, e-wallets, and e-mandates, offering businesses flexible options to enhance customer experience.
List of
.To start using any Razorpay products, you need to sign up with Razorpay. Know more about
.3. If I have created an account for Razorpay Payment products, do I still need to create an account with RazorpayX?
If you have an existing Razorpay account for Razorpay Payment products, you can use the same user id and password for RazorpayX. Know more about
.Please read the section about
as per your business needs. You can also raise a for an expert opinion.You can log in to the Dashboard, fill out the activation form and submit the same. Know more about
.You can access the Dashboard in test mode for as long as you like. However, you would need to submit your activation form to accept live payments from customers.
Yes, you can accept payments via bank transfers using the
payment method on Razorpay Checkout. If you do not have a website or app, you can use our product .An email with the subject line Razorpay Software Private Ltd | Confirm Your Email is sent to your email address. In case you are not able to locate the same in your inbox, we suggest that you check the spam folder.
If the email is not available in the spam folder as well, raise a ticket through the
and we will check this for you.Yes, you can use Razorpay to accept payments even if you do not have a website or mobile app. Check out our
.After logging in, you can sign up for an account on the
and use to try out the products.Yes, you can use Razorpay Invoices to create and send invoices to customers and accept payments. Know more about
.You can offer subscription plans to your customers with automated recurring transactions on various payment modes. Know more about
.Razorpay Route allows you to split payments between third parties, sellers or bank accounts. Using Route, you can easily manage settlements, refunds, reconciliations and make vendor payments. It is helpful for businesses that disburse payments in a one-to-many model. Know more about
.Thank you, for your interest in being a part of the Razorpay team. Know more about the
at Razorpay.If you have discovered any security vulnerabilities associated with any of our Razorpay services, we do appreciate your help in disclosing them to us in a responsible manner. Know more about
.We support the following ecommerce platforms:
The email/password is only used to log in to the Dashboard. To authenticate against the API, you will need to generate a KeyID, and KeySecret. Know how to generate
.The current Razorpay API is versioned at v1, so all requests should be made here https://api.razorpay.com/v1/.
The sample applications are hosted on GitHub. You can find the links to these under the Sample Application section on our
.The instance creation method differs based on the platform. Refer to the relevant
.Refer to the
.Yes, you can provide Paytm as a payment method for your customers via Razorpay. Know more about
as a payment method.We support a range of web and mobile platforms. Refer to the
.No. As per RBI regulations, we do not support online payments for crypto businesses.
If the required platform/plugin is not listed, you can try integrating it on your own using this
.Know more about
.We offer custom pricing under the Enterprise plan. Raise a request with the
to know more.Refer to our
.1. Can I avail the early settlement feature for international payments and reduce my settlement period from T+7 working days?
Yes, you can apply for early settlement on international payments at an additional charge. Please reach out to our
.No, due to compliance guidelines, NGOs cannot accept international payments via Razorpay.
Yes, Razorpay serves businesses registered in India and
.- You must get the enabled on your Razorpay account to accept payments in currencies other than INR.
- The native currencies like USD and SGD, which are a part of the , can be updated as a part of the currency parameter on the payment request.
- Raise a request with the to display any currencies that are not a part of the above list.
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