Payment gateway charges are the fees you pay to accept and process customer payments online. To calculate your monthly cost, apply your agreed rates to successfully captured payments, add applicable fixed charges, optional services and taxes, then account for confirmed credits.

With Razorpay, you can start with a standard Payment Gateway plan without setup or annual maintenance charges and build your estimate around the payment methods and services your business needs. The next step is to connect that estimate to your actual payment, refund and settlement records, so you can understand each deduction on your bill.

This guide takes you through that process: identify your costs, calculate a representative month, choose the right services and reconcile your first bill.

Key Takeaways

  • Start with zero setup fees and zero annual maintenance charges. Razorpay’s standard Payment Gateway plan lets you build your budget around transaction charges, applicable taxes and the services you choose.
  • Calculate each payment cost once. Keep processing fees, subscription charges, settlement charges and store-platform costs on separate lines for a clear view of your monthly total.
  • Plan Normal Refunds with ₹0 additional processing fees. The original transaction fee and GST remain payable, so include them once alongside the amount returned to the customer.
  • Use eligible introductory benefits to plan launch costs. The platform-fee offer covers eligible domestic payments for 90 days or ₹5 lakh in cumulative eligible transaction value, whichever comes first; applicable taxes and offer conditions continue to apply.
  • Connect your quoted price to your actual bill. Use payment, refund and settlement records to match the agreed charges with your activity and understand the amount received in your bank.

Which Charges Should You Include When Comparing Payment Gateways?

Compare the complete cost of processing the same payment volume, payment methods and optional services. Include the transaction rate, applicable taxes and selected services to build a clear monthly estimate.

Start with your written quote and record the following components:

Cost component What to include in your estimate What to confirm
Payment processing Successfully captured value multiplied by the agreed method-specific rate Percentage, fixed per-transaction charge or both
Fixed charges Setup, annual maintenance and any minimum commitments Whether each charge applies to your plan
Recurring billing Underlying collection charge and subscription product charge Applicable method, fee base and any mandate or retry charges
Faster settlement Eligible amount settled through the optional service Mode, availability and incremental fee
Refunds and disputes Retained original fees and any additional applicable charges Refund service, dispute stage and contract terms
Store platform Store subscription, third-party transaction fees and relevant app costs Charges billed separately from the payment gateway
Taxes and credits Tax on applicable fees and confirmed promotional credits Invoice treatment, exclusions and credit application

Record customer refunds and provider expenses on separate lines so each amount has a clear place in your calculation.

Pro-Tip: Keep the dated quote beside your worksheet. Record each rate’s payment method, calculation base, effective date and conditions so you can compare the first invoice against the same terms.

Does Razorpay Offer Zero Setup Fees and Zero AMC for Small Businesses?

Razorpay’s standard Payment Gateway pricing includes zero setup fees and zero annual maintenance charges. You can build your budget around transaction charges, applicable taxes and the separately priced services you choose.

For a low-volume business or bootstrapped startup, separating fixed and variable costs makes the estimate useful even when monthly sales change. Calculate the payment charges for your expected volume, then add only the optional services you plan to use.

Keep any store subscription, subscription-billing product charge and applicable KYC charge on their own lines. This gives you a clear view of the standard gateway plan and the services supporting your business.

How Can You Calculate UPI and Platform Charges Clearly?

Calculate each applicable charge once using the payment method, fee base and rate in your quote. For bank-to-bank UPI, Razorpay’s pricing FAQ explains zero bank MDR alongside the applicable gateway platform or technology charge.

To check your quote:

  1. Identify the payment method and the amount on which the fee is calculated.
  2. Confirm whether “platform fee”, “technology fee” and “TDR” refer to one charge or separately applicable components.
  3. Add applicable tax and optional-service charges once.
  4. Compare the result with the transaction-level deduction and invoice.

Use the confirmed fee definitions to match each quoted component to its invoice entry. This keeps your calculation consistent from the quote through to the bill.

How Can You Apply the Relevant Debit-Card Fee Cap to Your Estimate?

Apply a debit-card fee cap according to the current regulatory rule, card type and merchant category that cover your payment. Record the applicable rule and fee base alongside your written quote so the calculation reflects the correct scope.

Confirm the applicable regulatory reference and treatment of each quoted component with your provider. Identify any platform or optional-service charges separately and use the confirmed schedule for the final calculation.

How Does Razorpay’s Normal Refund Pricing Help You Plan Costs?

Razorpay processes Normal Refunds with zero additional refund-processing fees. The original transaction fee and GST remain payable after the refund, so include them once in your estimate alongside the customer amount returned.

For businesses handling returns or subscription changes, this creates a straightforward calculation: original payment charges, customer refund amount and ₹0 additional normal-refund processing fee.

Use the terms for your selected refund service when preparing the estimate.

How Does a Refund Affect Your Monthly Payment Gateway Calculation?

Calculate remaining collections by subtracting customer refunds and the original processing fees and tax from captured payments. Count each fee once, including the charges associated with payments later refunded.

Consider this simplified month, using an assumed 2% processing rate and assumed 18% GST on that fee. These illustrative assumptions show the method; use your account’s agreed rates and applicable tax treatment for your own estimate.

Item Calculation Amount
Successfully captured payments Given ₹1,00,000
Processing fee ₹1,00,000 × 2% ₹2,000
GST on the processing fee ₹2,000 × 18% ₹360
Customer refunds Assumed ₹10,000
Remaining collections ₹1,00,000 − ₹2,000 − ₹360 − ₹10,000 ₹87,640

The ₹2,000 fee covers all captured payments, including those later refunded. It appears once in the calculation, keeping the total easy to trace.

This simplified example puts all deductions in the same period and includes only the items shown. For an actual settlement, also account for timing, credits, holds and other recorded adjustments. The ₹87,640 represents remaining collections before product, fulfilment and other business costs.

How Can You Keep Refund, Dispute and Contract Costs Clear?

Record refund charges, dispute-stage fees and contract terms as separate items in your payment plan. This gives you a clear view of the charges that apply to each service or event.

Use three separate checks:

  • Refunds: distinguish returned customer funds, retained original charges and any service-specific fee.
  • Disputes: identify the stage and applicable network charges described in the chargeback guidance.
  • Contract terms: confirm the applicable exit terms, payable charges and commitments in your agreement.

Keep the confirmed terms beside each line item so your estimate stays complete as your service needs change.

How Should SaaS Businesses Calculate Recurring Payment Charges?

Calculate the subscription product component at 0.9% for the standard-rate example below. Add the applicable underlying payment charge and GST to estimate the complete recurring-payment cost.

Razorpay Subscriptions automates recurring billing and subscription management. For e-NACH, UPI AutoPay or card-based subscriptions, use the commercial terms agreed for your selected method and account.

For a subscription payment value of ₹1,00,000, the product-fee calculation at 0.9% is:

₹1,00,000 × 0.9% = ₹900 in subscription product fees, before applicable GST.

Keep the underlying payment charge and applicable taxes on separate worksheet lines. This makes the subscription product component easy to identify within your complete monthly payment cost.

Use the recurring billing capabilities that fit your workflow, then track renewal outcomes and team effort to measure their value for your business.

How Can You Compare Instant Settlement Charges and Choose the Right Option?

Compare the incremental settlement fee with the business value of receiving the eligible funds earlier. Razorpay offers on-demand and automatic same-day settlement options; the appropriate choice depends on availability, your account quote and when you need the money.

Use a separate settlement line in your worksheet:

  1. Record your normal settlement arrangement and when the funds would otherwise arrive.
  2. Identify the amount eligible for the faster option.
  3. Confirm the mode, timing, fee basis and applicable tax shown for your account.
  4. Calculate the extra charge on the amount you plan to settle faster.
  5. Compare that charge with your actual funding need or cost of waiting.

For example, an assumed incremental fee of 0.20% on ₹1,00,000 would cost ₹200 before applicable tax. Use the fee and eligibility shown for your account and selected settlement mode when applying this calculation.

Pro-Tip: Compare a normal-settlement worksheet and a faster-settlement worksheet using the same collections. Change only the relevant amount, timing and incremental costs so you can see whether earlier access is worth the charge.

What Is a Cost-Effective Payment Setup for a New Startup or D2C Brand?

Start with the payment methods and collection flow you need, and calculate both launch-period and ongoing costs. Razorpay’s zero setup and AMC standard gateway plan avoids those fixed PG costs, while Payment Pages lets you create a hosted collection page without first building a business website.

Choose the collection flow before adding optional services. A hosted page can suit a business taking payments before it needs a full store; a store-based checkout brings its own platform requirements and costs.

Build two estimates using the same expected payment mix:

  • Launch period: include only the introductory benefits you qualify for, alongside taxes, exclusions and any applicable onboarding charges.
  • Normal operating month: use the ongoing commercial terms after the offer ends, plus the products you expect to keep using.

The two estimates give you a clear launch budget and an ongoing cost plan as your business grows.

How Can Eligible Businesses Benefit from Razorpay’s 90-Day Offer?

Eligible merchants can receive the platform-fee benefit on eligible domestic payments for 90 days from activation or ₹5 lakh of cumulative eligible transaction value, whichever comes first. GST and statutory levies continue to apply, and the offer terms also specify eligibility, excluded methods and any applicable KYC processing charge.

The ₹5 lakh figure is the cumulative eligible transaction-value allowance. Confirm your account and payment-method eligibility, credit application and the standard pricing that applies after the offer period or allowance is used.

Did You Know? Keeping introductory credits on a separate worksheet line makes it easy to compare eligible launch-period savings with your ongoing payment costs.

How Should Schools, NGOs and Other Institutions Evaluate Payment Pricing?

Use a written quote based on your organisation’s category and payment mix to identify the applicable pricing. Razorpay Payment Pages supports hosted payment collection and automated receipts, giving you a practical collection option to assess alongside your quote.

Prepare the same information for each quote:

  • Organisation category and any required eligibility documents.
  • Expected payment value, transaction count and typical ticket size.
  • Payment methods needed by payers.
  • Collection fields, receipts and reporting requirements.
  • Settlement requirements and optional services.

Match the quoted charges to your collection requirements and confirm any available institutional pricing in writing. This lets you assess both the payment cost and the usefulness of the hosted collection and receipt workflow.

Can Businesses at ₹25 Lakh, ₹50 Lakh or ₹10 Crore Request Custom Pricing?

Razorpay invites custom-pricing enquiries from businesses accepting more than ₹5 lakh per month, so businesses processing ₹25 lakh, ₹50 lakh or ₹10 crore can request a tailored proposal. Your written proposal sets out the applicable rates, volume conditions and service terms for your business.

Use the payment value processed through the proposed arrangement and separate it by method. For a business processing ₹1 crore in credit-card payments, include that card portfolio explicitly so the proposal addresses the relevant transaction mix.

Include the following in your request:

  1. Monthly processed value, transaction count and ticket sizes.
  2. Payment-method mix and business category.
  3. Refund patterns and settlement requirements.
  4. Recurring billing or other optional products needed.
  5. Any minimum commitments, rate-review dates and exit terms.

Ask for one written fee schedule covering these components. A tailored proposal lets you plan costs around your own volume, payment mix and operating requirements.

How Do You Calculate Payment Gateway Costs for a Shopify Store?

Add the payment gateway charges to the applicable Shopify subscription, third-party transaction fees and other store costs. Razorpay provides zero setup and AMC on its standard gateway plan, while the Shopify charges follow your selected store plan; show each separately in the estimate.

Check the current Shopify pricing and your store plan, then record:

  • Successfully captured payment value and gateway method-wise rates.
  • Applicable store-platform transaction charges and their calculation basis.
  • Store subscription and any relevant paid apps.
  • Refund treatment, optional services and applicable taxes.

Compare your options using the same payment volume, method mix and confirmed fees. Add measured payment completion and operating effort to assess the overall value for your store.

How Can You Match Your Payment Gateway Quote to Your First Monthly Bill?

Match your quoted rates to captured payments, then reconcile fees, taxes, refunds and adjustments against the settlement records. Razorpay’s Dashboard reports include payment, settlement and settlement-reconciliation reports that help you trace those amounts.

Follow this six-step process:

  1. Collect the records. Keep your dated quote, fee invoice, payment report, refund records, settlement report and relevant credits or adjustments for the chosen period.
  2. Check the fee base. Match the successful payments and methods to the charges. Capture dates and settlement dates can differ.
  3. Recalculate the fees. Apply the agreed rate and any fixed or optional charges to the correct base.
  4. Check taxes and credits. Match each applicable tax and promotional credit to the invoice and credit records.
  5. Reconcile the settlement. Account for refunds, fees, taxes, dispute adjustments and timing differences once each.
  6. Confirm the final balance. If an amount needs clarification, share the payment, refund or settlement identifier, quoted term, expected amount and actual deduction with support.

Did You Know? Matching capture dates, refund records and settlement dates helps explain how customer payments become the amount received in your bank.

How Can You Choose the Most Cost-Effective Payment Gateway for Your Business?

Choose the arrangement that meets your payment and operating needs at a total cost you can verify. With Razorpay, combine the standard gateway’s zero setup and AMC structure with the collection products and reporting tools that fit your payment mix and workflow.

Compare completed collections, fees and operational effort using consistent periods and definitions. For ROI, account separately for provider charges, staff time, implementation costs and your business margin so the result reflects your actual operation.

Start with Razorpay pricing, record the terms for your selected products and calculate a representative month. After processing payments, check the bill against the same worksheet. That gives you a practical basis for choosing a payment setup and understanding how its cost changes as your business grows.

FAQ

What Are Razorpay’s Setup and Annual Maintenance Charges?

Razorpay’s standard Payment Gateway plan has ₹0 setup fees and ₹0 annual maintenance charges. Add your applicable transaction fees, taxes and selected services to calculate the monthly total.

How Do You Calculate the Total Cost of Recurring Payments?

Using a 0.9% subscription product rate, calculate that component on the applicable subscription payment value, then add the underlying payment charge and GST. At ₹1,00,000, the subscription product component is ₹900 before GST; use your agreed commercial terms for the complete bill.

What Does a Normal Refund Cost on Razorpay?

Razorpay charges ₹0 additional processing fees for Normal Refunds. The original transaction fee and GST remain payable, so account for those charges once alongside the amount returned to the customer.

When Can a Business Request Custom Razorpay Pricing?

Businesses accepting more than ₹5 lakh per month can enquire about custom pricing through Razorpay’s pricing page. Share your transaction volume, payment mix and service requirements to obtain the applicable proposal.

How Do You Estimate Costs During the 90-Day Offer?

Apply the platform-fee benefit to eligible domestic transactions for 90 days from activation or ₹5 lakh in cumulative eligible transaction value, whichever comes first. Include applicable GST, statutory levies, any KYC processing charge and fees for transactions or services outside the offer, using the current offer terms.

Author

Marvil Fernandes is a content marketing professional at Razorpay, specialising in research-driven content across payments, banking infrastructure, and financial technology. As an Associate in the content marketing team, he focuses on simplifying complex fintech topics for businesses, from payment flows and cross-border transactions to emerging trends in digital commerce and AI in payments.