A checkout form might seem simple, but it plays a big role in online sales. Reports suggest that around 65% of checkout sessions end without a purchase, often because the process is confusing or takes too long. If your form isn’t clear or user-friendly, customers are more likely to drop off. A well-designed checkout form builds trust, reduces friction, and makes it easier for people to complete their payment. Whether you’re using a template or building your own, it should be clean, fast, and easy to navigate. In this blog, we’ll cover its key features, benefits, and how to create one that helps boost conversions.
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Checkout Form Template
A checkout form is more than just a payment interface — it’s a crucial part of your customer’s journey. A clear, user-friendly form can reduce cart abandonment and boost conversions significantly. Below is a customisable template you can use to streamline your checkout process.
Features of the Checkout Form
Purpose
The main goal of a checkout form is to simplify the purchasing process for your customers. A well-structured checkout form centralises all essential details—customer information, order summary, shipping options, and payment methods—in a single, streamlined interface. This improves efficiency, reduces manual errors, and helps you deliver a consistent checkout experience across devices.
Customer Information Collection
Your checkout form collects the required information—name, email address, and phone number. These details help you process orders accurately and keep customers informed through updates and confirmations. To ensure a smooth experience, keep the input fields clearly labelled and arranged in a logical order. A clean, clutter-free online checkout form reduces friction and helps prevent drop-offs during the purchase journey.
Shipping Options
Your checkout form should include a clear section where customers can choose from multiple shipping methods, such as standard or express delivery. Let them select their preferred option directly within the form. Make sure delivery timelines and charges are shown alongside each choice. This level of clarity reduces confusion, builds trust, and helps prevent last-minute drop-offs caused by hidden shipping costs.
Product Purchase Details
Add fields for product quantities, variants (like size or colour), and any custom options. If you offer personalisation or special packaging, include input fields for those. These details help your fulfillment process stay accurate and meet customer expectations without delays or returns.
Donation Option
If your business supports social initiatives, include an optional donation section in your checkout form. Allow customers to contribute either by selecting products to donate or by adding a monetary amount. This can enhance customer loyalty and reflect your brand’s values.
Enhanced Customer Experience
“We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” Jeff Bezos, Chairman & Founder, Amazon.
Make your checkout form easy to navigate with a clear layout, progress indicators, and minimal steps. Offer multiple payment gateways so customers can choose their preferred method. Whether you use a checkout form template or build from scratch, focus on fast load times and mobile responsiveness. A simple and functional checkout improves conversion rates and customer satisfaction.
Advantages of the Checkout Form
User-Friendly Design
You don’t need to know how to code to create a professional checkout form. Platforms like Razorpay offer a drag-and-drop interface that makes it easy to build and customise the form without any technical skills. You can match the form’s colours, logo, and layout with your brand to keep everything consistent. A clear, branded checkout template looks trustworthy, is easy to use, and helps more customers finish their purchases.
E-signature Collection
You can add an e-signature field to your checkout form to make digital transactions secure and legally valid. This is especially useful for pre-orders or subscription-based models, where you need a signed agreement from the customer. Instead of dealing with physical paperwork or chasing approvals, an e-signature simplifies the process and saves time.
Integration Capabilities
Modern checkout forms integrate easily with third-party tools like Google Drive, Salesforce, and popular payment gateways such as Razorpay. These integrations allow automatic data storage, real-time syncing of customer information, and smoother payment processing. You avoid manual data entry, reduce the risk of errors, and ensure that your workflow remains efficient across platforms.
Automation of Workflows
With a dynamic checkout form, you can automate tasks like sending order confirmations, updating inventory, and triggering follow-up emails. This automation not only reduces human error but also cuts down the time spent on repetitive tasks. Your team can focus more on fulfilment and customer service rather than backend admin work.
Customisation Flexibility
A checkout form gives you the flexibility to tailor fields, adjust the layout, or add branding elements to boost engagement. You can create different versions of the checkout template for sales campaigns, seasonal promotions, or high-volume sales periods. This adaptability supports your business as it scales and helps maintain consistency in user experience.
How to Create Checkout Form in HTML?
Step 1) Add HTML
Begin by structuring your checkout form using the <form> element. This element groups all input fields needed for collecting billing and payment details.
Below is a basic example of a checkout form structure. It includes sections for billing details and payment information.
<form action="/submit-order" method="POST">
<div class="row">
<div class="col-50">
<h3>Billing Details</h3>
<label for="name">Full Name</label>
<input type="text" id="name" name="customer_name" placeholder="Amit Kumar" required>
<label for="email">Email</label>
<input type="email" id="email" name="customer_email" placeholder="amit@example.com" required>
<label for="address">Address</label>
<input type="text" id="address" name="customer_address" placeholder="123 MG Road" required>
<label for="city">City</label>
<input type="text" id="city" name="customer_city" placeholder="Mumbai" required>
<div class="row">
<div class="col-50">
<label for="state">State</label>
<input type="text" id="state" name="customer_state" placeholder="MH" required>
</div>
<div class="col-50">
<label for="zip">PIN Code</label>
<input type="text" id="zip" name="customer_zip" placeholder="400001" required>
</div>
</div>
</div>
<div class="col-50">
<h3>Payment Details</h3>
<label for="cardname">Cardholder Name</label>
<input type="text" id="cardname" name="cardholder_name" placeholder="Amit Kumar" required>
<label for="cardnumber">Card Number</label>
<input type="text" id="cardnumber" name="card_number" placeholder="1234-5678-9012-3456" required>
<label for="expmonth">Expiry Month</label>
<input type="text" id="expmonth" name="expiry_month" placeholder="MM" required>
<div class="row">
<div class="col-50">
<label for="expyear">Expiry Year</label>
<input type="text" id="expyear" name="expiry_year" placeholder="YYYY" required>
</div>
<div class="col-50">
<label for="cvv">CVV</label>
<input type="text" id="cvv" name="cvv" placeholder="123" required>
</div>
</div>
</div>
</div>
<input type="submit" value="Complete Payment" class="btn">
</form>
Step 2) Add CSS
After setting up the HTML structure, you need to style your checkout form so that it looks clean and works well on all devices. CSS Flexbox helps you do that. Flexbox makes it easy to organise form sections side by side on desktops and stacked vertically on mobile. This makes the layout responsive and user-friendly.
Below is a sample CSS code. It styles the form and ensures that it works well across screen sizes:
.row {
display: flex;
flex-wrap: wrap;
margin: 0 -10px;
}
.col-50 {
flex: 50%;
padding: 0 10px;
box-sizing: border-box;
}
input[type="text"],
input[type="email"] {
width: 100%;
padding: 12px;
margin-bottom: 15px;
border: 1px solid #ccc;
border-radius: 4px;
}
label {
margin-bottom: 8px;
display: block;
font-weight: 500;
}
.btn {
background-color: #2e7d32;
color: white;
padding: 14px;
border: none;
width: 100%;
border-radius: 4px;
font-size: 16px;
cursor: pointer;
}
.btn:hover {
background-color: #1b5e20;
}
@media (max-width: 768px) {
.row {
flex-direction: column;
}
}
FAQs
Q1. What should be included in a checkout form?
A checkout form should include customer details, billing and shipping addresses, product summary, payment method, and any required custom fields.
Q2. Who can use a checkout form?
Any business selling products or services online, including e-commerce stores, startups, and service providers, can use a checkout form.
Q3. When is a checkout form needed?
A checkout form is needed whenever you want to collect customer information and process payments in a structured, secure manner.
Q4. What is the purpose of a checkout form?
The purpose of a checkout form is to securely collect customer and payment details to complete an order efficiently.
