Subscribe to Webhooks

Subscribe to various webhook events related to Smart Collect to receive instant notifications.


Subscribe to webhook events relevant to Smart Collect.

To subscribe to webhook events:

  1. Log in to the .
  2. Navigate to DashboardSettingsWebhooks to subscribe to any of the events mentioned in the following section.

Handy Tips

  • Ensure that you mitigate possible webhook failures.
  • Ensure that you have subscribed to .
  • If the Customer Identifier is customer-specific, please pass customer_id while creating the Customer Identifier. Customer_id will be reflected in webhooks as well for easy reconciliation.
  • To uniquely identify the payment, store the bank_reference (unique reference number on the customer's bank statement) received in or the .

Webhook EventsDescription
virtual_account.createdTriggered when a Customer Identifier is created.
virtual_account.creditedTriggered when a payment is made to a Customer Identifier.
virtual_account.closedTriggered when a Customer Identifier expires on a date set by you or is manually closed by you.

Know more about

and check the .


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