Subscribe to Webhooks

Available in🇮🇳 India

Subscribe to webhook events relevant to Smart Collect. To subscribe to webhook events:

Log in to the Dashboard.
Navigate to Dashboard → Account & Settings → Webhooks to subscribe to any of the events mentioned in the following section.

Handy Tips

Ensure that you mitigate possible webhook failures.
Ensure that you have subscribed to Smart Collect Events.
If the Customer Identifier is customer-specific, please pass customer_id while creating the Customer Identifier. Customer_id will be reflected in webhooks as well for easy reconciliation.
To uniquely identify the payment, store the bank_reference (unique reference number on the customer’s bank statement) received in webhooks or the Fetch API response.

Webhook Events and Descriptions

Webhook Events	Description
virtual_account.created	Triggered when a Customer Identifier is created.
virtual_account.credited	Triggered when a payment is made to a Customer Identifier.
virtual_account.closed	Triggered when a Customer Identifier expires on a date set by you or is manually closed by you.

Know more about Webhooks and check the sample payloads.

Last modified on October 8, 2026