Available in🇮🇳 India
Use RTO Intelligence to detect incorrect/non-serviceable addresses. This allows COD & Magic Checkout to decide whether to show a particular customer the cash on delivery option based on their buying history, thus increasing the delivery percentage and reducing RTO rates.
Steps
To use RTO intelligence:- Log in to the Dashboard.
- Navigate to Magic Checkout → Setup and Settings → RTO Settings.
- Turn on Enable RTO Intelligence. This automatically disables the cash on delivery option in case of high-risk customers who often return products on delivery resulting in damaged products during transit, high returns, refund issues, and so on.
- Click Enable RTO Intelligence in the confirmation pop-up modal.
Watch Out!To enable RTO Intelligence, you must activate Magic Checkout.
To activate Magic Checkout:
To activate Magic Checkout:
- Click Activate under Enable RTO Intelligence.
- On the Checkout Settings page, turn on Enable Magic Checkout.
- Click Save Settings.