UPI Transaction ID Status Check Online: How to Track Your UTR Status

What is UPI Transaction Status?

When you make a UPI transaction, the status of that transaction lets you know what happened to your money after you hit the “Send” or “Pay” button. Whether it’s successfully processed, still being worked on, or if something went wrong, UPI transaction status keeps you updated on the process. You can easily check the status in your UPI app like Google Pay, PhonePe, or Paytm, and here’s what the common statuses mean:

• Success:

This means the money was sent or received without any issues. Your transaction was completed, and the recipient (or your account) should reflect the amount soon after.

• Pending:

Sometimes, your transaction might show as pending. This simply means that the payment is still being processed by your bank or the UPI system. It might take a little time due to network issues or high traffic, but you don’t need to worry—just give it a bit of time, and it should go through.

• Failed:

A failed transaction means that something went wrong during the process. This could be due to issues like insufficient funds, a problem with the bank’s server, or even a network glitch. Don’t worry—this is usually temporary, and you can try again once you’ve sorted the issue.

• Reversed:

In some cases, the money gets debited from your account but doesn’t reach the recipient. In this case, the transaction is usually reversed, and the money is refunded back to your account automatically. If this happens, keep an eye on your account, as the funds should be back in a few hours or days, depending on your bank.

You can check the status of your transaction directly within your UPI app by going to your transaction history. If you’re still unsure or need more details, you can always reach out to your bank’s customer support for assistance.

Read More About: What is UPI ID and How to Create One?

How to Check UPI Transaction Status?

Here are the three types of methods for UPI transaction ID check.

Method 1: How to Perform UPI Transaction ID Status Check Using Your UPI App?

Anyone can perform a UPI Transaction ID Status Check using their UPI app, such as Google Pay, PhonePe, Paytm, or BHIM. However, the general steps below will remain the same for all UPI apps.

1. Open Your UPI App:

Launch the app you use for UPI transactions, such as Google Pay, PhonePe, Paytm, or BHIM.

2. Go to Transaction History:

Navigate to the section that displays your transaction history or recent payments.

3. Locate the Transaction: 

Find the specific transaction for which you want to check the status. You can use filters like date, amount, or recipient for easier search.

4. Check Transaction Details:

Tap on the transaction to view detailed information, including the UPI Transaction ID and its current status (success, pending, or failed).

5. Verify Status:

Confirm the status of the transaction to ensure it was completed successfully or if the transfer failed. Take further action if necessary.

6. Contact Support (if necessary):

If you encounter issues, reach out to your UPI app’s customer support using the provided help options.

Method 2: How to Perform UPI Transaction ID Status Check Using Online Banking?

STEP 1: Log in to your bank’s official website or mobile app.

STEP 2: Navigate to the ‘TRANSACTIONS’ or ‘ACCOUNT ACTIVITY’ section.

STEP 3: Find the relevant UPI transaction and view its status along with other details.

Related Read: How to Check NEFT Transaction Status Using Reference Number?

Method 3: How to Perform UPI Transaction ID Status Check Using SMS Alerts/Notifications?

Upon transaction completion, you usually receive an SMS alert or notification from your bank with the status and UPI reference number about the status of your transaction.

Related Read: Bima ASBA: IRDAI’s New UPI-Based Insurance Payment System

Troubleshooting Common UPI Issues

UPI is fast and reliable, but sometimes, you may face issues. Here’s a quick guide to resolve common problems.

1. Pending Transactions

A “Pending” status means your transaction is still being processed. Here’s what you can do:

• Wait a few minutes: Transactions may take time, especially during peak hours.
  

• Refresh: Check again after a short wait.
  

• Check balance: Ensure you have enough funds.
  

• Contact support: If it remains pending, reach out to your bank.
  

2. Failed Transactions

A failed transaction can happen for several reasons. To fix it:

• Check balance: Ensure your account has enough funds.
  

• Verify details: Double-check the recipient’s UPI ID.
  

• Network issues: Switch to a stable connection.
  

• Retry: Attempt the transaction again.
  

• Contact support: If it continues to fail, get in touch with customer service.
  

3. Disputed Transactions

Disputes occur when there’s confusion over the transaction’s status. Here’s how to handle it:

• Check history: Confirm the transaction status.
  

• Verify recipient: Make sure the payment was received.
  

• Contact support: Reach out for clarity.
  

• File a complaint: If unresolved, file a dispute with your bank.

Frequently Asked Questions (FAQs)

1. How to Track UPI Transaction ID?

• Open your UPI App: Open the UPI App you use for transactions.
• Transaction History: Locate the “Transaction History” or “Payment History” section within your app.
• Search by ID: Look for a search bar or filter option within the transaction history. You can use the specific UPI transaction ID to find the details of that transaction.
• View Details: Clicking on the relevant transaction will display details like amount, date, time, beneficiary details, and the UPI reference ID

2. How do I verify a transaction on UPI?

There are two ways to verify a transaction on UPI.

• Transaction Status: When you track the transaction using the UPI reference ID, you will see the ‘Transaction Status.’ This will indicate whether the transaction is in progress, successful, failed, or pending.
• Beneficiary Details: Another verification method is to check the beneficiary details (name and virtual payment address) displayed against the transaction. Ensure these details match the intended recipient.

3. How can I view my transaction history?

Navigate to the Home Screen of your UPI application and select ‘Transaction History’ to view all your past and pending transactions. ​NPCI

4. I performed a transaction, but it is showing pending. What should I do?

If your transaction status is ‘Pending’, click on the ‘Refresh’ button from your transaction details page in the ‘Transactions’ section of your UPI app. If the issue persists, contact your bank’s customer support. The amount should be returned to you within three working days. ​NPCI+5NPCI+5NPCI+5

5. How do I check the status of a financial transaction in NPCI’s records?

NPCI facilitates customers to check the status of a financial transaction in its records and to register complaints with the respective member banks. You can access this service through NPCI’s official website.