In today’s digital age, ATMs remain essential for cash access. Safeguarding your ATM card starts with tracking its delivery. This guide outlines how to monitor your ATM card’s journey from dispatch to doorstep. Discover methods like internet banking, SMS alerts, customer service, and courier tracking to stay informed and protect yourself from potential loss or theft. We’ll provide step-by-step instructions for various banks.
Related Read: How to Withdraw Money From ATM?
Table of Contents
How to Track ATM Card Delivery Status Using Various Methods?
Method 1: How to Track ATM Card Delivery Status with Third-Party Delivery Partners
Banks often utilize third-party delivery partners for dispatching ATM cards to customers. These partners could be private courier companies or post offices. The process is designed to be efficient and secure, ensuring that your ATM card reaches you safely.
You will get a text message on your registered mobile number after your ATM card has been sent. The message will include essential details like the courier tracking number.
You can track your ATM card delivery status online using the following steps:
-
STEP 1: Open the SMS notification you received from your bank. Note down the courier tracking number.
-
STEP 2: Visit the website of the third-party delivery partner. This information is usually provided in the SMS.
-
STEP 3: Look for the option to track shipments or parcels on the delivery partner’s website.
-
STEP 4: Enter the courier tracking number in the designated field and click on ‘Track’.
-
STEP 5: You will now see the current status of your ATM card delivery.
How to contact customer service about ATM card delivery?
If you experience any issues with online tracking of your ATM card status, you can contact your bank’s customer service department. Provide your account details and the tracking number, and they will assist you with the current status of your ATM card delivery.
Note: Remember, the delivery partner returns the ATM card to the bank if you are unavailable at the delivery address mentioned in your bank records.
Method 2: Checking ATM Card Status Through Your Bank’s Internet Banking
Customers often apply for a new ATM card or request a replacement for a lost or damaged one and eagerly await its arrival. However, not all banks provide a tracking number for dispatched ATM cards. That is where Internet banking becomes useful.
Steps to track ATM Card delivery status:
-
STEP 1: Open your mobile banking app.
-
STEP 2: Navigate to the cards section.
-
STEP 3: Look for the “Debit Card Issuance Tracking” or similar option and click on it.
-
STEP 4: Select your account number and the year and month you applied for the new ATM/Debit Card, then click the submit button.
You can now view your Debit Card request status, which includes the card request date, card request status (accepted/rejected), last 4-digit of the new Debit Card, and Dispatch Status.
Note: The specific steps may differ slightly depending on the bank’s internet banking interface.
Benefits of using Internet Banking for tracking ATM Card Delivery:
- You can review the status anytime and anywhere with an internet connection.
- You may access the tracking feature on any device that supports internet browsing.
- Get real-time updates on the status of your ATM card on the bank’s portal.
Method 3: Track ATM Card Status Through SMS and Email Notifications
Stay informed about your ATM card’s journey with SMS and email alerts. Banks typically provide updates on dispatch, expected delivery, and courier tracking information. For added peace of mind, you can also contact your bank’s customer service for assistance if you don’t receive notifications.
Method 4: Track ATM Card Status via Customer Service Helpline
Most banks feature a helpline focused on ATM card inquiries. An Interactive Voice Response (IVR) system will guide you when you call. Simply listen to the prompts and select the option for tracking your ATM card. You may need to provide some information for identity verification, typically the last four digits of your bank account.
Related Read: How to Withdraw Money From an ATM Without a Card
How to Track ATM Card Delivery Status for Different Banks?
1. State Bank of India (SBI)
For SBI ATM Card tracking, SBI bank provides multiple ways to track the ATM status that includes:
- Website
- App Tracking
Method 1: How to Track SBI ATM Card Delivery Status Using SBI Net Banking Portal?
STEP 1: Log in to your SBI Net Banking account with your username and password.
STEP 2: Navigate to the “e-Services” section.
STEP 3: Click on the “ATM cum Debit Card” option.
STEP 4: Select the “Track Debit Card” tab.
STEP 5: Select your account number and the month the card was issued, then click ‘Submit’.
Method 2: How to Track SBI ATM Card Delivery Status Using SBI Yono Lite App?
STEP 1: Open the SBI Yono Lite App
Launch the app on your smartphone.
STEP 2: Log in to the App Using Credentials
Enter your registered mobile number and internet banking password to access your account.
STEP 3: Navigate to Manage Cards
Look for the “Manage Cards” or similar option and tap on it.
STEP 4: Select Debit Card Issuance Tracking
Choose the option labeled “Debit Card Issuance Tracking” or something equivalent.
STEP 5: Provide Details
Enter the required information, such as your account number, the year, and the month you applied for the card.
STEP 6: Submit
Click on the “Submit” button to proceed.
STEP 7: Check Delivery Status
The app will display the current status of your ATM card delivery.
Method 3: SBI ATM Card Tracking through SMS Notifications
STEP 1: Wait for the SMS
After your ATM card is dispatched, SBI will send you an SMS with a Speed Post tracking number.
STEP 2: Locate the Tracking Number
Find the Speed Post tracking number in the SMS you received from SBI.
STEP 3: Visit India Post Website
Go to the India Post website.
STEP 4: Enter Tracking Number
Input the Speed Post tracking number on the India Post website to track your card’s delivery status.
Method 4: How to Track SBI ATM Card Delivery Status through Customer Service
You can contact the customer care centre of SBI to know your ATM dispatch status. The toll-free numbers are 1800 1234 or 1800 2100.
Related Read: SBI ATM Withdrawal Limit in 2025
2. HDFC Bank
Method 1: How to Track HDFC ATM Card Delivery Status Using Website/App Tracking?
After applying for your HDFC Bank debit/credit card, check the status by providing your mobile number along with any one of these three details – Application reference number, application form number, or date of birth.
Method 2: How to Track HDFC ATM Card Delivery Status through Email Alerts?
STEP 1: Obtain Registration Form
Download the Insta Alerts registration form from HDFC Bank’s website or collect it from a branch.
STEP 2: Complete Form
Fill in the required details on the registration form.
STEP 3: Activate Alerts
Once registered, you will start receiving SMS and/or email alerts about your ATM card dispatch, delivery, and other banking transactions.
HDFC Bank’s customer care is available 24*7 to help you with any queries, emergencies, feedback, or complaints. You can reach them on the toll-free number 1800 1600 / 1800 2600.
3. ICICI Bank
Method 1: How to Track ICICI ATM Card Delivery Status Using Website Tracking
STEP 1: Visit ICICI Bank’s Track Application Page
Go to ICICI Bank website.
STEP 2: Enter Details
Provide your mobile number and PAN on the page.
STEP 3: View Status
The status of your application or deliverable will be displayed on the screen.
Method 2: How to Track ICICI ATM Card Delivery Status Using App Tracking
Alternatively, you can use ICICI Bank’s iMobile app:
STEP 1: Log in
Access your ICICI Bank iMobile app or Internet Banking account.
STEP 2: Find Track Deliverables Option
Look for the option to track deliverables within the app or online banking platform.
STEP 3: Check Status
Follow the on-screen instructions to view the status of your deliverables.
Method 3: How to Track ICICI ATM Card Delivery Status Through SMS and Email Notifications
STEP 1: Check Eligibility
Ensure your mobile number is registered with your ICICI Bank account.
STEP 2: Visit ICICI Bank Website
Go to the ICICI Bank website and look for the SMS Alerts registration section.
STEP 3: Register for Service
Follow the on-screen instructions to enroll in the SMS Alerts service.
STEP 4: Confirm Registration
Verify your registration details as required.
Method 4: How to Track ICICI ATM Card Delivery Status Through Customer Service
You can call ICICI Bank’s customer support for any card-related queries or complaints at their Toll-Free number, 1800 200 3344, between 9.00 a.m. to 06.00 p.m. to register your grievance.
4. Axis Bank
Method 1: How to Track Axis ATM Card Delivery Status Using Website Tracking
STEP 1: Visit Axis Bank Application Tracker
Go to the Axis Bank Application Tracker page.
STEP 2: Enter Details
Provide the required information to check your ATM card status.
STEP 3: Check Status
Review the displayed information to determine the status of your ATM card.
Method 2: How to Track Axis ATM Card Delivery Status Using AI Bot
Alternatively, you can use Axis Bank’s AI bot, AHA:
STEP 1: Access to Axis AHA
Find the Axis AHA chatbot on the Axis Bank website.
STEP 2: Ask About ATM Card Status using Chatbot
Interact with the chatbot and inquire about the status of your ATM card.
STEP 3: Provide Details to Chatbot
Provide necessary details as prompted by the chatbot.
STEP 4: Get the Status
The chatbot will display the current status of your ATM card.
Method 3: How to Track Axis ATM Card Delivery Status Through Push Notifications
STEP 1: Check Eligibility
Ensure your mobile number is registered with your Axis Bank account.
STEP 2: Visit Axis Bank Branch
Visit your nearest Axis Bank branch to inquire about activating SMS banking services.
STEP 3: Fill Out Form
Complete the necessary forms provided by the bank.
STEP 4: Activate Value Added Services
If available, opt for Value Added SMS alerts to receive updates on deliverables like ATM cards.
Method 4: How to Track Axis ATM Card Delivery Status Through Customer Service
You can connect to the Axis Bank customer care team by dialling toll-free numbers: 1860-419-5555 / 1860-500-5555 / 1800-103-5577. The team will help you provide details on your ATM status.
5. Kotak Mahindra Bank
STEP 1: Await SMS
Once your debit card is dispatched, Kotak Mahindra Bank will send you an SMS containing details of your package and a tracking link.
STEP 2: Use Tracking Link
Click the provided link in the SMS to track your debit card’s status.
STEP 3: Check Kotak Website
Alternatively, visit the Kotak Mahindra Bank website to check the courier details and status of your debit card.
STEP 4: Contact Customer Care
If you encounter any issues, call Kotak Mahindra Bank’s customer care at 1860 266 2666 for assistance.
6. Punjab National Bank (PNB)
STEP 1: Access PNB Internet Banking
Log in to your Punjab National Bank (PNB) internet banking account.
STEP 2: Locate Card Status Option
Look for the option to track ATM card status within your internet banking dashboard.
STEP 3: Check Card Status
Follow the on-screen instructions to view the status of your ATM card.
If you need further assistance:
Call PNB Customer Care: Contact the PNB customer care helpline at 1800 1800 or 1800 2021 for support.
7. Bank of Baroda (BoB)
STEP 1: Await SMS
After your ATM card is dispatched, Bank of Baroda will send you an SMS containing a Speed Post AWB (Airway Bill) number.
STEP 2: Visit India Post Website
Go to the official India Post website.
STEP 3: Enter AWB Number
Input the Speed Post AWB number provided by the bank to track your card’s delivery status.
STEP 4: Check Delivery Status
Use the India Post tracking system to monitor the progress of your ATM card shipment.
If you need assistance:
Contact Bank of Baroda: Call the Bank of Baroda customer care at 1800 5700 for support.
Conclusion
Keeping track of your ATM card’s delivery is essential for security. Fortunately, it’s easy to monitor its progress. Use your bank’s online portal, SMS alerts, or customer service to stay informed. If there’s a delay or issue, act promptly. A secure and timely delivery protects your financial well-being.
FAQs
1. How long does it take for an ATM card to be delivered?
The delivery time for an ATM card can vary. It takes about 7 to 10 business days. Some banks offer expedited delivery, which can reduce the delivery time to 2-3 business days.
2. Can I track the current location of my ATM card?
Yes, you can track your ATM card’s delivery status. Banks often send ATM cards through courier services, which provide tracking numbers. You can use this number on the courier’s website to track your card’s transit and delivery status.
3. How can I track my ATM card through Speed Post?
To track your ATM card through Speed Post, use the tracking number provided by your bank. Visit the India Post website, enter the tracking number in the ‘Track Consignment’ section, and view the delivery status.
4. How will I know when my ATM card has been dispatched?
Banks typically notify you when your ATM card has been dispatched. You will receive an SMS on your registered mobile number with the dispatch details, including a tracking number.
5. What should I do if my ATM card doesn’t arrive within the expected timeframe?
Contact your bank’s customer service if your ATM card doesn’t arrive within the expected timeframe. They can provide guidance and help resolve any delivery issues.
6. What happens if my ATM card is delivered to the wrong address?
If your ATM card is delivered to the wrong address, contact the shipping company with the tracking number and details. Also, inform your bank about the misdelivery.
7. Where can I find the tracking number for my ATM card delivery?
Your bank will send you an SMS on your registered mobile number when your ATM card is dispatched. This message will include the courier tracking number. You can use this tracking number on the courier’s website to track the status of the ATM card delivery.
