Frequently Asked Questions (FAQs)

Razorpay Trusted Business offers a trust badge to businesses to showcase their trustability and win consumer trust. This helps in improving customer confidence and hence reduces drop-offs in your buying journey.

Razorpay Trusted Business (RTB) is a badge on Razorpay's Checkout for a limited set of businesses. Additionally, we have launched a tamper-proof Razorpay Trusted Business Widget, which you can integrate into websites/apps, allowing you to showcase trust throughout the shopping journey instead of checkout. The eligibility criteria are upgraded to include more trust-worthy businesses to avail of RTB features.

• Razorpay processes millions of transactions per day across millions of businesses. The intelligence gained through these transactions allows Razorpay to offer customer protection at a lower cost, which is primarily a risk problem.
• Razorpay offers several advantages developed over the years, such as consumer trust and strong brand awareness that makes customers feel secure and confident.

RTB helps in improving your sales, reducing customer acquisition cost and reducing your return frauds. These are expected to improve your topline by 10% and net revenue by 15%.

Razorpay Trusted Business (RTB) is a suite of products provided by India's leading payment solutions provider, Razorpay. It is exclusively available to businesses exhibiting authenticity and secure payment systems. When you choose a business with the RTB, it indicates they have been assessed for authenticity and transaction safety, ensuring a smooth shopping experience and facilitating your purchase decision.

You can validate that a business is a Razorpay Trusted Business by clicking on the RTB icon in any of the RTB assets on the business's website. It will display the checks done on the business to determine their eligibility for RTB.