Subscription Status

Comparison between the states of Razorpay Subscriptions and Magento.


The subscription status names used by Razorpay and Magento are different. The table below shows the mapping between the subscription statuses names used by Razorpay and Magento. Refer to the Razorpay Subscriptions status flow

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Magento Subscription StatusRazorpay Subscription StatusDescription
PendingCreatedThis is the initial status of the subscription before the authentication/first payment transaction is complete.
ActiveAuthenticated, ActiveThis is the Subscription status once the payment transaction has been completed.
On-holdPendingThe subscription acquires this status when it has been suspended or halted. This is done when a charge on the customer's card is unsuccessful.
CancelledCancelledThe cancel option is used to cancel the subscription altogether. Once a subscription is cancelled, it cannot be restarted.
ExpiredCompleteThe subscription acquires this status when the expiry period mentioned during the subscription creation comes to an end.

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