Penny Testing is a process of validating the bank details. Razorpay will transfer a nominal amount to the bank account details submitted to verify them. Transfers are allowed only on successful validation.
No. The Penny Testing feature is enabled:
- Only for new Linked Accounts.
- Only for Razorpay accounts which have this feature enabled.
3. How long does it take for a Linked Account to get activated with the Penny Testing feature enabled?🔗
The Linked Account should get activated immediately. It should not take more than a minute to verify the bank details. Based on the verification results, it goes to the
Linked Account bank details are successfully verified with Penny Testing and ready for transfers.
Linked Account bank details are submitted for verification. It moves to the
The Linked Account bank details are not verified successfully. You have to update the bank details to make transfers to this Linked Account by reaching out to the Support team.
The activation form for the Linked Account is not filled. Fill out the activation form to start the activation process.
All the existing linked accounts are marked as Bank Details Verified, and they will remain activated. No Penny Testing will be done for old Linked Accounts. You can operate those Linked Accounts as usual.
Yes, you can create multiple Linked Accounts with the same email address.
- A Linked Account can have the same email address across different parent merchants.
- At a merchant level, however, the email address of multiple Linked Accounts should be unique.
Acme Corp has Linked Account LA1 with the email address
firstname.lastname@example.org. Acme Corp will not be able to create more Linked Accounts with the same email address. However, other businesses such as Raftar Soft and ABC Co can still create Linked Accounts with the email
email@example.com. Further, firstname.lastname@example.org can be used to create a regular merchant account if it does not exist already.
You should raise a support request to update the details of a Linked Account. Once they update the details, the Penny Testing will happen again, and the status of the Linked Account will be automatically updated as per the result.
8. Can I modify the bank account details of the Linked Account or create another one if bank verification via Penny Testing fails?🔗
Razorpay will create the Linked Account even if the bank verification fails. Hence, creating another Linked Account will result in a duplicate check failure. You should raise a support request to update the bank account details.
You can upload 50,000 rows in one go with 11 MB as the max file size using the Bulk Upload feature. Below is the expected TAT:
No. of Records
No. You can check the status of the upload only from the Dashboard.
No. You do not get any notification when the Linked Account is activated.
No. You do not get any notification when the Linked Account verification fails.
Yes. Penny Testing is supported in both the test and live modes.
Yes. You can update the email address of the created Linked Account using the Razorpay Dashboard.