About Payment Downtime API

Downtimes on payment methods and how to receive notifications.


Downtime is when one or more payment options underperform, leading to considerable delays in payment processing. These downtimes are due to technical issues or outages at Razorpay's partner or issuing banks. Razorpay informs you about the downtime to communicate it to your customers and display only the unaffected payment methods while accepting payments from them.

You can poll the API or configure Webhooks to be notified of the downtimes and plan the remediation steps accordingly.

Given below is a list of the downtime entity parameters.

To retrieve details of payment downtimes, see this

.

To retrieve details of payment downtimes by ID, see this

.

The table below lists the webhook events available for payments downtime.


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