Payment Capture Settings
Configure auto and manual payment capture settings from Dashboard and using APIs.
Razorpay enables you to accept online payments from your customers. When a customer makes a payment, it usually flows through different states. Know more about
.By default, once your customer completes a payment, it is automatically moved to the captured
state. However, the payment can remain in the authorized
state in the following scenarios:
- Late authorization
Due to external factors such as network issues or technical errors, Razorpay may not immediately receive payment status from the bank. In this case, Razorpay polls the APIs intermittently for 3 days to check the status. If we receive the payment status as successful, the payment is moved to theauthorized
state. Know more about . - Specific business use case
Some businesses such as those in the Ecommerce industry, may retain the payment in theauthorized
state and later move them to thecaptured
state.
Watch Out!
- For Direct Settlement merchants, payments will be auto-captured irrespective of the configuration.
- You must ensure that all payments in the authorized state are moved to the captured state within 3 days of creation. This is mandatory because payments that are not captured within this period will be refunded automatically to customers.
You can configure Payment Capture settings on the Razorpay Dashboard. You can choose to:
Handy Tips
- Only a Razorpay account owner can configure payment capture settings on the Razorpay Dashboard. Users with other roles are not allowed to configure this setting.
- Payment Capture settings are applicable only for payments created using the Orders API.
You can use this setting to capture all authorized
payments automatically. This eliminates the time and effort spent manually capturing payments. This is the default setting for all customers.
Watch this video to know how to set up the Automatic Capture option.
- Log in to the .
- Navigate to the Account & Settings option and scroll to the Payments Capture option.
- Click the Change button next to Automatic Capture.
- Under Automatic Capture, click the drop-down and select the time period in the Capture all payments authorised within field. For example, 3 days.
- Click Next.
- Select Refund Automatically and click Next.
- Select Normal Refund as the Refund Speed.
- Click Save.
Once the payment is created
, you can:
- auto-capture payments that are
authorized
within a certain time period, and - manually capture payments that are
authorized
after that time period.
You can do this by setting up custom timeouts for automatic and manual capture.
Let us say you only want to auto-capture payments that are authorized
within 3 days from creation.
Watch this video to see how to set up the Automatic Capture with Timeout option.
Let us say you want to:
- Auto-capture payments that are
authorized
within 2 days from creation. - Manually capture payments that are
authorized
within 3 days from creation.
Watch this video to see how to set up the Automatic and Manual Capture with Timeout option.
- Log in to your Dashboard.
- Navigate to the Account & Settings option and scroll to the Payments Capture option.
- Click the Change button next to Automatic Capture.
- Under Automatic Capture, click the drop-down and select the time period in the Capture all payments authorised within field. For example, 2 days.
- Click Next.
- Select Capture manually via dashboard or API.
- Click the drop-down and select the time period in the Capture payments manually authorised within field. For example, 3 days.
- Click Next.
- Select Normal Refund as the Refund Speed.
- Click Save.
You can use this setting to capture authorized
payments manually.
Watch Out!
Manual capture of payments is not supported on
. All bank transfer payments are auto-captured.Let us say you only want to manually capture payments that are authorized
within 3 days from creation. To do this, you should set the manual capture timeout as 3 days.
Watch this video to set up the Manual Capture option.
- Log in to the .
- Navigate to the Account & Settings option and scroll to the Payments Capture option.
- Click the Change button next to Automatic Capture.
- Select the Manual Capture option.
- Set the manual capture timeout to 3 days and click Next.
- Select Normal Refund as the Refund Speed.
- Click Save.
You can manually capture payments in the authorized
state using our
Capture values passed in the
take precedence over the Payment Capture settings configured on the Razorpay Dashboard. You can use this to change the capture settings for individual payments.- Manually capture payments in the
authorized
state using our or from the
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