A Terminal ID (TID) is a unique eight-digit code that identifies your payment terminal. When customers pay electronically, this code tracks the transaction through the payment network. TIDs follow RBI regulations and play a crucial role across payment systems, including UPI, RuPay, and payment gateways like Razorpay.

What is a Terminal ID (TID) Number?

A Terminal ID (TID) Number is a unique identifier assigned to each payment terminal or POS device used by a business to accept electronic payments. This code lets payment processors and banks know exactly which terminal handled a transaction, creating a clear trail for every sale and helping with tracking, reporting, and reconciliation.

If you run a large retail chain in India, TIDs help you track sales across all your locations. Each store might have several terminals, and each one has its own TID. This system lets you see which branches perform best and spot issues with specific machines.

A bank or payment aggregator assigns TIDs when you set up payment services. Companies like Razorpay or PayU provide these codes for both physical and online terminals. When managing multiple terminals, the TID becomes crucial for tax filing. You’ll need to reconcile transactions from all your TIDs when preparing GST returns or during financial audits.

Key takeaways

  • A Terminal ID (TID) is a unique identifier assigned to each payment terminal, such as a POS or card reader, used to process electronic payments.
  • TIDs help track where each transaction originated, making it easier to manage sales, reconcile records, and resolve disputes.
  • TID and Merchant ID (MID) serve different purposes: TID identifies the specific device, while MID identifies the overall merchant account.
  • Businesses with multiple terminals benefit from TIDs, as they enable device-level performance tracking and improve tax and audit reporting.

TID VS MID: What’s the Difference?

Feature

Terminal ID (TID)

Merchant ID (MID)

Definition

A unique code that identifies each payment terminal or POS device you use in your business.

A unique identifier assigned to your business that links all your payment processing activities.

Purpose

Tracks transactions from specific devices in your store or website.

Identifies your entire business as a merchant entity to banks and processors.

Length

Usually 8 characters (mix of numbers and letters).

Typically 15 characters (mix of numbers and letters).

Assignment

Provided by your payment processor when you set up a new terminal.

Given by your acquiring bank when you open a merchant account.

Real-world example

An Indian clothing retailer with stores in Delhi and Mumbai has different TIDs for each location’s payment devices.

The same retailer has one MID that connects all store locations to their bank account.

 

Your TID shows which specific device handled the transaction, while your MID ensures the money reaches your business account. If you run an online marketplace with warehouses in multiple cities, each fulfillment center might use different terminals (TIDs) while operating under your single company identifier (MID).

What’s the Purpose of a Terminal ID (TID) Number?

1. Transaction Tracking

A TID number tracks every transaction that passes through your payment device. It serves as a digital fingerprint that connects each payment to its specific terminal.

2. Multiple Terminal Management

For businesses with multiple payment machines, TIDs help manage all terminals under one merchant account smoothly.

3. Dispute Resolution

When issues arise, your TID proves invaluable. It helps resolve chargeback disputes by pinpointing exactly where a transaction occurred.

4. Payment Routing

Banks and payment networks use this identifier to route funds correctly through the complex payment ecosystem. This becomes important when investigating potential fraud cases.

5. Tax Compliance

TIDs also connect to your GST invoicing system, streamlining tax compliance.

6. Regulatory Compliance

The Reserve Bank of India mandates TIDs as part of its digital payment security guidelines. This makes them essential for regulatory compliance.

 How to Find Terminal ID Number for your ATM and POS?

On most POS terminals, you’ll find the TID by accessing the settings menu and looking for device information or terminal details. Many payment terminals also print the Terminal ID on receipts, usually near the top or bottom of the slip.

If you use a mobile payment app, you can typically locate your TID in the account settings or merchant profile section. Your payment processor or acquiring bank can also quickly provide this information when you contact their customer support team. Terminal manuals also contain specific instructions for locating your TID, so check these resources first.

For Indian merchants, you can retrieve your Terminal ID through your RBI-approved POS provider’s merchant portal or by calling their dedicated support line. Major Indian payment gateways also display merchant Terminal ID on dashboards under account details or terminal management sections.

Are Terminal ID Numbers Secure?

Terminal ID (TID) numbers are designed to be secure and support safe payment processing. Each Terminal ID Number is unique to a specific terminal, making it extremely difficult to duplicate or misuse. Because these identifiers are encrypted during transaction processing, sensitive data stays protected as it moves between devices, payment processors, and banks.

Payment processors and financial institutions follow strict security protocols and regulatory guidelines, which help safeguard TID numbers along with other transaction details. This means your Terminal ID Number won’t expose sensitive information on its own and plays a role in fraud detection by helping trace and verify where a payment came from.

That said, security is a shared responsibility. Merchants should keep terminals updated with the latest patches, use trusted networks, and restrict access to payment systems to protect against broader threats like malware targeting POS devices. 

How Do Terminal ID (TID) Numbers Help Banks and Processors?

Terminal ID (TID) numbers serve as unique identifiers assigned to individual payment terminals or devices. These numbers play a crucial role for banks and payment processors by enabling accurate tracking, management, and security of electronic transactions. Here’s how TIDs help banks and processors:

1. Transaction Tracking and Identification

  • Each payment processed through a terminal is tagged with its unique TID. This allows banks and processors to know exactly which terminal initiated the transaction.
  • This identification is essential in maintaining a clear and auditable trail of every payment, helping match transactions with specific devices in a merchant’s network.

2. Managing Multiple Terminals

  • For businesses with multiple payment terminals, TIDs help banks and processors differentiate transactions from various devices, even if they all belong to one merchant.
  • This distinction allows smooth management of diverse payment points, ensuring that each transaction is correctly attributed and routed.

3. Dispute Resolution and Chargeback Handling

  • In cases of disputes, refunds, or chargebacks, banks and processors rely on TIDs to pinpoint where and how a transaction occurred.
  • This speeds up the investigation process by providing detailed transaction origin data, making it easier to validate payment authenticity and resolve conflicts.

4. Fraud Prevention and Security

  • Associating each transaction with a specific terminal helps detect suspicious activities like unusual transaction volumes or patterns linked to a particular device.
  • Banks and payment networks can use TIDs to flag potential fraud, enhancing the overall security of the payment ecosystem.

5. Payment Routing and Settlement

  • TIDs assist in routing payment requests correctly through the payment networks to the appropriate acquiring bank accounts.
  • During settlement, TIDs ensure funds are allocated properly and transactions are reconciled accurately with the terminal that processed them.

6. Regulatory and Tax Compliance

  • Banks use TIDs to help enforce compliance with regulatory requirements, such as those stipulated by the Reserve Bank of India.
  • TIDs also connect to tax filing and GST systems, allowing aggregation and reporting of terminal-specific transaction data.

Is There a Link Between Terminal IDs and Chargebacks?

TIDs play a crucial role in the chargeback process, even though they don’t directly cause disputes. When a customer files a chargeback, TID helps trace exactly where the transaction occurred. This tracking ability lets you quickly identify patterns of fraud or technical issues at particular points of sale.

Under NPCI and RBI regulations, merchants must maintain proper TID records for all transactions. These records are essential when investigating disputed payments. For UPI transactions, the TID links digital payments to specific virtual terminals, while RuPay disputes rely on TIDs to verify transaction legitimacy.

Frequently Asked Questions (FAQs)

1. Can I change my Terminal ID?

No, Terminal IDs are assigned by your payment processor and cannot be changed manually. If you replace your POS terminal, you’ll receive a new POS Terminal ID.

2. How many TIDs can a business have?

A business can have as many TIDs as it has terminals. For example, if you operate five stores with separate terminals in each location, you’ll have five unique TIDs.

3. Can a Terminal ID be used to track transactions across different locations?

Yes. Each TID corresponds to a specific terminal and location. This makes it possible to track transactions by location for better reporting and management.

4. Does every payment terminal need a Terminal ID Number?

Yes. Whether it’s for card-present transactions at retail stores or card-not-present payments online, every terminal requires its own unique TID.

5. Do Terminal IDs expire or need to be renewed?

No. A Terminal ID remains valid as long as the associated POS terminal is active. However, if you upgrade or replace your terminal, you’ll receive a new TID.

6. How do I get a Terminal ID in India?

To obtain a Terminal ID in India:

  1. Apply for a POS machine through your bank or payment service provider.

  2. Once approved, your provider will assign a unique Terminal ID to your device.

7. Can I use the same TID for multiple stores?

No. Each store must have its own set of terminals with unique TIDs for accurate tracking and reporting.

8. What should I do if my Terminal ID isn’t working?

If your Terminal ID isn’t functioning:

  1. Restart your POS terminal.

  2. Check for updates or connectivity issues.

  3. Contact your payment processor for support.

9. Does UPI use Terminal IDs?

UPI does not rely on traditional Terminal IDs since it operates on virtual addresses and QR codes rather than physical POS terminals.

Author

Chidananda Vasudeva S is a Senior Product Marketing Manager at Razorpay, where he leads Razorpay’s cross-border payments vertical. He plays a key role in positioning and scaling solutions that simplify international payments for Indian businesses, enabling seamless global expansion. A graduate of the Indian School of Business (Class of 2021), Chidananda brings a unique blend of analytical acumen and storytelling to the fintech space. Prior to Razorpay, he spent over nine years as a sports journalist with The Hindu, where he covered major ICC tournaments and led the Bangalore sports bureau. This diverse experience helps him bridge customer insight with product strategy in high-growth tech environments.