Checkout security is a non-negotiable priority for any e-commerce experience. At Razorpay, we understand that when customers trust businesses with their personal and payment information, it’s our responsibility to safeguard it with the highest standards of data protection.
Razorpay Checkout not only ensures faster and smoother transactions by pre-filling shopper details but also takes robust measures to keep this data safe. In this blog, we address the most common concerns around security and privacy, explain the rigorous steps we take to protect shopper data, and demonstrate how Magic Checkout builds trust between businesses and their customers.
Razorpay’s Certifications: Your Assurance of Data Security
To ensure we meet the highest standards of data protection, Razorpay adheres to global and regional security frameworks, which include:
- SOC 3 Certification: Razorpay has achieved SOC 3 certification, a globally recognized standard for safeguarding sensitive customer data. Learn more about SOC 3.
- PCI DSS Compliance: We follow the Payment Card Industry Data Security Standards (PCI DSS) to protect payment information.
- ISO 27001 Certification: Razorpay is ISO 27001 certified, ensuring we have the right security management system to protect sensitive data.
Razorpay complies with strict regulations from the Reserve Bank of India to securely store and process payment data.
To further understand how we protect user data and handle information, we encourage you to check our Privacy Policy page and Terms and Conditions. These documents outline our commitment to maintaining privacy and ensuring a secure checkout experience.
Consent-Led Data Handling
Razorpay only processes information that is essential for improving the shopping experience for customers, any information sharing with Razorpay merchant requires clear and explicit consent from the customer.
Here’s How the Process Works:
- Data: Basic details such as name, address, contact number, and payment information to enable a seamless checkout.
- Benefits: To reduce repetitive steps and ensure accurate order fulfillment.
- Consent: Before sharing processed data with merchants, shoppers are informed upfront about what information will be shared , how it will be used, and their ability to opt-out. This consent is captured through secure OTP verification and is an integral part of the user’s interaction with Checkout.
Customers are kept informed throughout the process, maintaining full control over their data at every stage.
Multi-layered security to Protect Shopper Data
Protecting customer data goes beyond compliance—it’s embedded in the technology behind Magic Checkout.
Key Security Measures Include:
- End-to-End Encryption: We follow industry-standard AES-128-bit encryption for all user data. All services are served over HTTPS using TLS, ensuring secure data transmission.
- Tokenization: Sensitive information, like payment details, is replaced with secure tokens to prevent exposure of raw data.
- OTP-Based Verification: To add an extra layer of security, Magic Checkout uses OTPs to unlock and display sensitive details like addresses. This ensures that:
- The information is displayed only to the shopper.
- Details are shared with the merchant only when the shopper chooses to continue with the checkout process.
- Periodic Assessments: Razorpay conducts periodic assessments to identify and mitigate potential threats to shopper data.
These measures ensure that data remains secure throughout the shopping and checkout process.
User Rights: Full Control Over Personal Data
Razorpay believes in giving users full control over their personal data. Under our privacy practices:
Data Deletion Rights: Users can request the removal of their personal information stored by Razorpay whenever they choose. We respect their right to privacy and take steps to ensure that their data is fully erased upon request.
This commitment ensures that users have the power to manage their data and that we always prioritize their privacy, with checkout security measures in place to protect their information throughout the transaction process. To learn more about data deletion rights, please go through our Privacy Policy page.
Building Trust Between Businesses and Customers
For businesses, checkout is more than just a transaction—it’s an opportunity to strengthen customer relationships. Razorpay Checkout enhances this trust by:
- Boosting Confidence: Shoppers feel secure knowing their information is protected through robust checkout security measures.
- Reducing Cart Abandonment: A faster, safer checkout experience leads to higher conversions.
- Ensuring Transparency: Clear communication about how data is handled builds long-term loyalty.
We want to assure you that no customer data is shared with businesses without the consent of the customer.
Final Words: Checkout Security Without Compromise
Razorpay Checkout delivers the perfect balance of convenience and security. With a commitment to compliance, robust data protection measures, and user-first policies, Razorpay ensures that shoppers’ data is always safe.
Whether you’re a business striving for seamless, secure checkouts or a shopper prioritizing data privacy, Razorpay Checkout has been built with you in mind.
Still have questions about data privacy? Explore our Privacy Policy page or contact our support team.
To securely enable Magic Checkout and enhance your checkout security, click here.
