Frequently Asked Questions (FAQs)
Find answers to frequently asked questions about RazorpayX Payout Links.
No, currently it is not supported in
. You can only make requests or designate links in Live mode.You can create Payout Links via:
- .
- .
- .
3. What happens if the payout of a Payout Link fails due to reasons such as bank downtime or incorrect account details?
If a payout fails due to any reason, the same Payout Link becomes active and moves to the issued state; customers can retry the payout using the same link.
If the 'Send SMS/Email' setting is set to true, the user will be notified on the respective medium.
Yes, if the
is enabled on the account, then it will be applicable.No, only the payout is rejected, but the link becomes active again. You must cancel the Payout Link if you do not want to make a payout.
Payout Links in the issued state can be resent only from the
7. If a new link is issued to an old customer, will the customer need to enter the fund account details again?
No, if the link is sent to an old contact, the previously used fund account details will be displayed. The customers can then choose the old fund account or add a new one.
You can manually
If the Fund Account details are incorrect or the Payout Link is no longer relevant, you can cancel the Payout Link via the
or by using the .Only Payout Links in the
issued state can be cancelled. Know more about . If is enabled, first and then the Payout Link.Yes, during the creation of a payout, you can select the medium by which it has to be delivered. Both Email/SMS for a Payout Link can be disabled.
Yes, if 'Send Email/SMS' setting was set to true, then the customer receives a notification on successful completion of a payout.
Yes, you can
date and time on the Payout Link.If the funds are insufficient and the user has submitted the link, the Payout Link will be in queued state. Once sufficient funds are added, they will be processed.
No, Bulk Payout Link is not supported in Test mode. You need to create Bulk Payout Links in the Live mode only.
To set expiry for Bulk Payout Links, you must
on the RazorpayX Dashboard. You can then for bulk Payout Links in the sample template.Was this page helpful?
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