Set Up and Edit Payments Webhooks

Set Up Webhooks

Watch this video to see how to set up a webhook.

To set up webhooks:

1. Log in to the

   Razorpay Dashboard

   and navigate to Accounts & Settings.

2. Click Webhooks under Website and app settings.

3. Click the + Add New Webhook button.

   

4. In the Webhook Setup pop-up page:

   • Enter the URL where you want to receive the webhook payload when an event is triggered. We recommend using an HTTPS URL.

     Handy Tips

     • You can set up to 30 URLs to receive Webhook notifications. Webhooks can only be delivered to public URLs.
     • If your URL contains razorpay as a domain, you will not be able to add the URL and will receive an error.
     • If you attempt to save a localhost endpoint as part of a webhook setup, you will notice an error. Know more about

       testing Webhooks on an application running on localhost

       .

   • Enter a Secret for the webhook endpoint. The secret is used to validate that the webhook is from Razorpay. Do not expose the secret publicly. Know more about

     how to validate webhooks

     .
     Handy Tips

     • When setting up the webhook, specify a secret. Use this secret to validate that the webhook is from Razorpay. Entering the secret is optional but recommended. The secret should never be exposed publicly.
     • The webhook secret does not need to be the Razorpay API key secret.

   • In the Alert Email field, enter the email address to which the notifications should be sent in case of webhook failure. You will receive webhook related notifications like failures, deactivation and so on.

   • Select the required events from the list of Active Events.

   
   
   

5. Click Create Webhook. After you set a webhook, it appears on the list of webhooks.

   

6. You can select the webhook and click Edit to make more changes.

Edit a Webhook

You can edit your webhook to replace the webhook URL, modify the secret, change the alert email and add or remove events.

To edit webhooks:

1. Log in to the

   Razorpay Dashboard

   and navigate to Account & Settings → Webhooks.
2. In the list, select the webhook you want to edit.
3. In the right panel, click Edit.
4. The Webhook Setup pop-up page is displayed. You can modify the following:
   • Webhook URL
   • Secret
   • Alert Email
   • Active Events
   
5. Click Save Webhook to save changes.

Deactivation

All webhook responses must return a status code in the range 2XX within a window of 5 seconds. If we receive response codes other than this or the request times out, it is considered a failure.

On failure, a webhook is re-tried at progressive intervals of time, defined in the exponential back-off policy, for 24 hours. If the failures continue for 24 hours, the webhook is disabled. You need to enable the webhook from the

Enable/Disable a Webhook

To enable or disable a webhook:

1. Log in to the

   Razorpay Dashboard

   and navigate to Account & Settings → Webhooks.
2. In the list, select the webhook you want to edit.
3. Change the status to Enabled or Disabled in the right panel as required.

Delete a Webhook

To delete a webhook:

1. Log in to the

   Razorpay Dashboard

   and navigate to Account & Settings → Webhooks.
2. In the list, select the webhook that you want to delete.
3. In the right panel, click Delete. Click Yes, Delete in the dialogue box to confirm.

Related Information

• Webhooks

• Set Up and Edit RazorpayX Webhooks

• Validate and Test Webhooks