Order Confirmation (Thank You) Page
Razorpay-hosted order confirmation (thank you) page shown to buyers on the Shopify Basic plan after every successful Magic Checkout order.
If your store is on the Shopify Basic plan, your buyers now land on a Razorpay-hosted order confirmation (thank you) page after every successful order, instead of Shopify's native order status page. This page is on by default and needs no setup or configuration from your end.
- Personalised order confirmation header containing a greeting with your customer's name.
- Full order summary with your Shopify order number, listing every item ordered, along with quantities, unit prices and the order total.
- Shipping and payment methods used for the order.
- Shipping address and contact details exactly as the buyer entered them at checkout, so they can verify the details.
- Your store's brand logo, pulled from your Magic Checkout Dashboard configuration.
- A Continue Shopping button to return to your store.
- A Contact Us link to reach out for help with the order.
The page uses a mobile responsive layout, since most Magic Checkout buyers shop on mobile.
For any queries, write to us at
.Earlier, Shopify hosted its own native order status page, and after a buyer paid, Magic Checkout redirected them to it using the Order status page URL that Shopify provided. Shopify now classifies the URL as protected customer data and restricts access to it for stores on the Basic plan. As Shopify moves all apps to its new API standard, the URL can no longer be accessed for stores on the Basic plan. To make sure your buyers still see a clear confirmation after they pay, Magic Checkout now renders its own order confirmation page automatically.
This change is specific to stores on the Shopify Basic plan. Stores on higher Shopify plans are not affected and can continue to use the legacy order status page method.
No. Stores on higher Shopify plans can continue to use Shopify's native order status page. To set it up, add the order status page additional script as described in the
integration step. To compare plans or upgrade, see .No. The page is on by default for all affected Basic plan stores and needs no setup, dashboard toggle, or configuration from your end. Your brand logo is pulled automatically from your
configuration.Third-party Shopify apps that display on the native order status page, such as review request, loyalty point, or post-purchase upsell apps, do not carry over to the Razorpay-hosted page, as they rely on Shopify's native thank you page. If these integrations are critical for your store, consider upgrading your Shopify plan. To compare plans, see
.On the Basic plan, Shopify enforces this restriction and it cannot be changed at the app level. If the native order status page or its third-party app integrations are critical for your store, consider upgrading your Shopify plan. For any queries, write to us at
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