Available in🇮🇳 India
Following is supplementary information required to use RTO Intelligence.
Reasons for Risky Orders
Given below is the list of possible reasons for risky orders.| Key to be exposed via API | Detailed copy | Internal short key |
|---|---|---|
| rto_prone_phone | High RTOs detected by phone number | high_phone_rto_merchant |
| rto_prone_email | High RTOs detected by email | high_email_rto_merchant |
| rto_prone_ip | High RTOs detected by IP address | high_ip_rto_merchant |
| rto_prone_device | High RTOs detected by device | high_device_rto_merchant |
| rto_prone_phone | High RTOs detected by phone number | high_phone_rto_global |
| rto_prone_email | High RTOs detected by email | high_email_rto_global |
| rto_prone_ip | High RTOs detected by IP address | high_ip_rto_global |
| rto_prone_device | High RTOs detected by device | high_device_rto_global |
| rto_prone_pincode | High RTOs detected by pincode | high_zipcode_rto_merchant |
| rto_prone_pincode | High RTOs detected by pincode | high_zipcode_rto_global |
| short_shipping_address | Short shipping address | short_shipping _address |
| gibberish_detected_in_address | Gibberish detected in address | address_monkey_typed |
| invalid_email_domain | Invalid email domain | email_temp_domain |
| incomplete_pincode | Incomplete pincode | short_zipcode |
| dummy_address_detected | Dummy address detected | test_in_address |
| dummy_name_detected | Dummy name detected | test_in_name |
| invalid_email_address | Invalid email address | invalid_email |
| gibberish_detected_in_email | Gibberish detected in email | monkey_typed_email |
| invalid_phone | Invalid phone number | invalid_phone |
| invalid_pincode | Invalid pincode | invalid_zipcode |
| address_pincode_state_mismatch | Incorrect pincode state entered | zipcode_address_state_mismatch |
| incomplete_shipping_address | Incomplete shipping address | incomplete_shipping_address |
| customer_phone_blocklisted | Customer phone blocklisted by merchant | phone_blocklisted |
| customer_ip_blocklisted | IP blocklisted by merchant | ip_blocklisted |
| customer_pincode_blocklisted | Customer pincode blocklisted by merchant | zipcode_blocklisted |
| customer_email_blocklisted | Customer email blocklisted by merchant | email_blocklisted |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_hasdigits |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_countdigits |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_lengthtodigitsratio |
| address_line_2_missing | Address Line 2 missing | addressstaticfeatures_hassecondfield |
| address_contains_invalid_characters | Address contains too many symbols | addressstaticfeatures_countsymbols |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_countwords |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_countcommas |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_hashousefield |
| address_building_name_absent | Address does not contain building name | addressstaticfeatures_hasbuildingfield |
| address_locality_name_absent | Address does not contain locality name | addressstaticfeatures_haslocalityfield |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_isdigitinshipaddress |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_counttokens |
| address_incorrect_pincode | Incorrect pincode entered | addressstaticfeatures_iszipcodenotgood |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_isunitnumericinsociety |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_isinformative |
| address_pincode_city_mismatch | Incorrect pincode city entered | addressstaticfeatures_iscorrect |
| rto_prone_area | Order placed for high RTO area | citystaticfeatures_citytier |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_iscomplete |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxwordratio |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxwordsuccess |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxseqbiwordcount |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxseqbiwordratio |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxbiwordcount |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxbiwordratio |
| address_is_less_detailed | Address is less detailed | addressstaticfeatures_mergescore |
| short_email | Email is too short | emailstaticfeatures_length |
| potential_fraud_email | Email has too many digits | emailstaticfeatures_countdigits |
| order_placed_during_high_rto_period | Order placed during start/end of the month | generic_dayofmonth |
| cod_prone_email | High COD orders from this email | emailmerchantfeatures_countcodorders |
| cod_prone_email | Few prepaid orders from this email | emailmerchantfeatures_countprepaidorders |
| cod_prone_email | Few prepaid orders from this email | emailglobalfeatures_countprepaidorders |
| cod_prone_email | High COD orders from this email | emailglobalfeatures_countcodorders |
| rto_prone_email | High RTOs from this email | emailglobalfeatures_rtopercent |
| cod_prone_phone | High COD orders from this phone | phoneglobalfeatures_countcodorders |
| rto_prone_phone | High RTO orders from this phone | phoneglobalfeatures_rtopercent |
| rto_prone_phone | Less delivered orders from this phone | phoneglobalfeatures_deliveredpercent |
| cod_prone_device | High COD orders from this device | deviceidglobalfeatures_countcodorders |
| rto_prone_device | Less delivered orders from this device | deviceidglobalfeatures_deliveredpercent |
| rto_prone_pincode | High RTOs from this pincode | zipcodeglobalfeatures_rtopercent |
| rto_prone_pincode | Less delivered orders from this pincode | zipcodeglobalfeatures_deliveredpercent |
| return_prone_pincode | High return orders from this pincode | zipcodeglobalfeatures_returnpercent |
| rto_prone_pincode | Less delivered orders from this pincode | zipcodemerchantfeatures_deliveredpercent |
| rto_prone_pincode | High RTOs from this pincode | zipcodemerchantfeatures_rtopercent |
| rto_prone_pincode | High RTOs from this pincode | zipcodeglobalfeatures_countrtoitems |
| return_prone_pincode | High return orders from this pincode | zipcodeglobalfeatures_countreturnitems |
| rto_prone_pincode | Less delivered orders from this pincode | zipcodemerchantfeatures_countdelivereditems |
| rto_prone_pincode | High RTOs from this pincode | zipcodemerchantfeatures_countrtoitems |
| cod_prone_pincode | Less prepaid orders from this pincode | zipcodeglobalfeatures_countprepaidorders |
| cod_prone_pincode | High COD orders from this pincode | zipcodeglobalfeatures_countcodorders |
| cod_prone_city | Less delivered orders from this city | citymerchantfeatures_deliveredpercent |
| rto_prone_city | High RTOs from this city | citymerchantfeatures_rtopercent |
| rto_prone_city | High RTOs from this city | cityglobalfeatures_countrtoitems |
| rto_prone_city | High return orders from this city | cityglobalfeatures_countreturnitems |
| rto_prone_city | Less delivered orders from this city | citymerchantfeatures_countdelivereditems |
| rto_prone_city | High RTOs from this city | citymerchantfeatures_countrtoitems |
| cod_prone_city | High COD orders from this city | cityglobalfeatures_countcodorders |
| rto_prone_city | High RTOs from this city | cityglobalfeatures_rtopercent |
| rto_prone_city | Less delivered orders from this city | cityglobalfeatures_deliveredpercent |
| returns_prone_city | High return orders from this city | cityglobalfeatures_returnpercent |
| returns_prone_state | High return orders from this state | statemerchantfeatures_countreturnitems |
| high_purchase_amount_in_an_hour | High purchase amount in one hour | emailmerchantfeatures_sumpurchaseamountinonehour |
| high_purchase_amount_in_a_day | High purchase amount in one day | emailmerchantfeatures_sumpurchaseamountinoneday |
| new_customer_on_your_store | First time customer on your store | generic_createaccounttimebucket |
| high_purchase_amount_in_a_day | High purchase amount in one day | phonemerchantfeatures_sumpurchaseamountinoneday |