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Available in🇮🇳 India
Razorpay allows foreign (non-Indian) businesses to accept payments from Indian customers without any additional paperwork or registration. Your Indian customers can make payments via local payment methods such as credit cards, debit cards, UPI and netbanking. The funds are settled in your overseas bank account.
Feature RequestThis is an on-demand feature. Please fill out the form to get this feature activated on your account.

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Current Challenges

  • Limited payment methods are available to end customers. For example, UPI and recurring payments are not supported by most payment providers.
  • Registration in India is a tedious and long process and is often subjected to regulations and reporting requirements.
  • International card payments are convenient ways of remitting funds to India from abroad. However, it incurs huge costs, making them a less preferred method for accepting payments.

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Advantages

  • No Card? No Problem!
    Customers who do not have access to cards can use our Import Flow solution to pay through their bank account: through UPI or Netbanking, making it easy for them to buy products in foreign countries with lower card coverage.
  • No Visit to Bank Branch
    Currently, customers have to visit their bank branch to make an international bank transfer to the seller’s account. This process heavily impacts the customer experience as it is time-consuming. Using the Import Flow method, you can make bank transfers in your local currency.
  • The Most Affordable Solution to Transfer Funds Internationally
    The customer can transfer funds to the seller’s bank account. This incurs less cost than international card payments or SWIFT transfers.
  • Faster Payments Experience
    Accept payments without a website or app using other Razorpay products, such as Payment Links and Payment Pages.

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Supported Merchant Categories

Razorpay supports these merchant categories:

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Prerequisites

You must meet the following prerequisites to accept payments from your Indian customers:
  • Ensure you have an active Razorpay account with KYC verification completed.
  • Foreign businesses with goods and services that can accept payments using this solution are:
    1. Digital Goods
    2. Digital Services
    3. Online Travel Agencies (OTA)
    4. Physical Goods
    5. Travel
    6. Education

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How it Works

Follow the steps given below to onboard and accept payments from Indian customers:
  1. Log in to the Dashboard.
  2. Navigate to Account & Settings.
  3. You must provide the Purpose Code information when applying for international payments.
    1. Click International Payment Codes under International payment settings. International payment codes
    2. Update your purpose code under the International Payment Codes section. Purpose code update
    3. Select the appropriate Purpose Code.
Based on your business requirements, you also need to provide your HS Code or IEC Code.
  1. Click International Payment Codes under International payment settings.
  2. Update your HS Code under the International Payment Codes section.
  3. Select the appropriate Harmonised System Code, also known as HS Code.
Handy Tips
  • For Software: HSCode is 85238020 and HSDescription is Other Information technology software.
  • For Goods: Refer to the list from the DGFT website.
  1. Review and click Confirm. The Razorpay Activation/Operations team verifies the selected Purpose Code.
As consumers or buyers, you get an option to make payments through the Razorpay Payment Gateway. On selecting Razorpay, various payment methods will be displayed on Razorpay checkout to complete the payment.

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List of Purpose Codes

Download the complete list of transaction purpose codes you can select during the onboarding process.

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Documents and Details Required

Given below is a list of documents required:
  1. The Import/Export code is required when selling tangible goods.
  2. All import transactions should be accompanied by invoices.
  3. Airway bill is mandatory to import goods if and when required.

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Frequently Asked Questions (FAQs)

Please connect with your sales/business team on a case-to-case basis.
The default settlement cycle is as per applicable law(s). You can view your settlement cycle on the Razorpay Dashboard.
The funds will be settled in your local currency. We support all major currencies including USD, EUR, CAD, GBP, JPY, SGD, AUD, PLN, CHF, KRW, AED and KWD, among others.
You should provide invoices for all your import transactions if and when asked. In the case of physical goods, you should also share the airway bill, along with the invoices.
For Indian customers, following card networks are supported:
  • Visa
  • Mastercard
  • Diners
  • Rupay
  • Amex
  • Discover
Watch Out!To enable Diners and Discover cards, contact our support team.
The chargeback will be handled as-is, which means that a dispute is raised between networks/issuing banks and the business, and the chargeback is processed based on the final decision taken by the networks/banks involved.
Yes, Razorpay supports refunds. You can enable it via your existing refund integration with Razorpay or via the Dashboard.
Yes, this feature is available on all Razorpay integrations.
Yes, PAN details from the customers are necessary for security approval.
Yes, the maximum transaction value is restricted to USD 30k across all the supported payment methods.