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Api

Payments

Downtime

Entity

API Test Keys

Payment Downtime Entity

The Downtime entity has the following parameters:

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Card - Issuer

Card - Network

1
{
2
  "id": "down_F7LroRQAAFuswd",
3
  "method": "card",
4
  "begin": 1593196031,
5
  "end": null,
6
  "status": "started",
7
  "scheduled": false,
8
  "severity": "high",
9
  "instrument": {
10
    "issuer": "HSBC",
11
    "card_type": "credit"
12
  },
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  "created_at": 1593196089,
14
  "updated_at": 1593196089
15
}
id
string

Unique identifier of the downtime's occurrence.

entity
string

Here, it will be payment.downtime.

method
string

The payment method that is experiencing downtime. Here, it is card.

begin
integer

Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes.

end
integer

Timestamp (in Unix) that indicates the end of the downtime.
Available only for scheduled downtimes, where the end-time is known. Set to null when the end-time is unknown, possibly during unscheduled downtimes.

status
string

Status of the downtime. Possible statuses:

  • scheduled: A downtime is scheduled to happen at a later time.
  • started: The downtime has started and is ongoing.
  • resolved: The downtime is resolved.
  • updated: An ongoing downtime that has been updated after its start. For example, when the severity of the downtime changes from medium to high.

scheduled
boolean

Indicates if the downtime is scheduled or unscheduled. Possible values:

  • true: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay.
  • false: This is an unscheduled downtime.

severity
string

Severity of the downtime. Possible values:

  • high: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down.
  • medium: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods.
  • low: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal.

instrument
string

Payment method that is underperforming.

Show child parameters (2)

created_at
integer

Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers.

updated_at
integer

Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers.

card_type
string

The card type used to process the payment. Possible values:

  • credit
  • debit

Payment Downtime Entity

The Downtime entity has the following parameters:

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id
string

Unique identifier of the downtime's occurrence.

entity
string

Here, it will be payment.downtime.

method
string

The payment method that is experiencing downtime. Here, it is card.

begin
integer

Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes.

end
integer

Timestamp (in Unix) that indicates the end of the downtime.
Available only for scheduled downtimes, where the end-time is known. Set to null when the end-time is unknown, possibly during unscheduled downtimes.

status
string

Status of the downtime. Possible statuses:

  • scheduled: A downtime is scheduled to happen at a later time.
  • started: The downtime has started and is ongoing.
  • resolved: The downtime is resolved.
  • updated: An ongoing downtime that has been updated after its start. For example, when the severity of the downtime changes from medium to high.

scheduled
boolean

Indicates if the downtime is scheduled or unscheduled. Possible values:

  • true: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay.
  • false: This is an unscheduled downtime.

severity
string

Severity of the downtime. Possible values:

  • high: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down.
  • medium: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods.
  • low: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal.

instrument
string

Payment method that is underperforming.

Show child parameters (2)

created_at
integer

Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers.

updated_at
integer

Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers.

card_type
string

The card type used to process the payment. Possible values:

  • credit
  • debit

Card - Issuer

Card - Network

1
{
2
  "id": "down_F7LroRQAAFuswd",
3
  "method": "card",
4
  "begin": 1593196031,
5
  "end": null,
6
  "status": "started",
7
  "scheduled": false,
8
  "severity": "high",
9
  "instrument": {
10
    "issuer": "HSBC",
11
    "card_type": "credit"
12
  },
13
  "created_at": 1593196089,
14
  "updated_at": 1593196089
15
}