Payment Downtime Entity
The Downtime entity has the following parameters:
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Netbanking
UPI - VPA Handle
UPI - PSP
Turbo UPI
Card - Issuer
Card - Network
1{2"id": "down_F1cxDoHWD4fkQt",3"method": "netbanking",4"begin": 1591946222,5"end": null,6"status": "started",7"scheduled": false,8"severity": "high",9"instrument": {10"bank": "COSB"11},12"created_at": 1591946223,13"updated_at": 159194629714}
id
string
Unique identifier of the downtime's occurrence.
entity
string
Here, it will be payment.downtime
.
method
string
The payment method that is experiencing the downtime. Possible values include:
card
netbanking
upi
begin
integer
Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes.
end
integer
Timestamp (in Unix) that indicates the end of the downtime.
Available only for scheduled downtimes, where the end-time is known. Set to null
when the end-time is unknown, possibly during unscheduled downtimes.
status
string
Status of the downtime. Possible statuses:
scheduled
: A downtime is scheduled to happen at a later time.started
: The downtime has started and is ongoing.resolved
: The downtime is resolved.cancelled
: A scheduled downtime that is invalidated. For example, when a scheduled downtime was communicated but was later cancelled by the bank.
scheduled
boolean
Indicates if the downtime is scheduled or unscheduled. Possible values:
true
: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay.false
: This is an unscheduled downtime.
severity
string
Severity of the downtime. Possible values:
high
: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down.medium
: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods.low
: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal.
instrument
string
Payment method that is underperforming.
Show child parameters (6)
created_at
integer
Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers.
updated_at
integer
Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers.
flow
string
Indicates the UPI payments flow being used during the downtime event. Possible values:
collect
intent
in_app
Only applicable for Turbo UPI payments.
Know more about .
Payment Downtime Entity
The Downtime entity has the following parameters:
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id
string
Unique identifier of the downtime's occurrence.
entity
string
Here, it will be payment.downtime
.
method
string
The payment method that is experiencing the downtime. Possible values include:
card
netbanking
upi
begin
integer
Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes.
end
integer
Timestamp (in Unix) that indicates the end of the downtime.
Available only for scheduled downtimes, where the end-time is known. Set to null
when the end-time is unknown, possibly during unscheduled downtimes.
status
string
Status of the downtime. Possible statuses:
scheduled
: A downtime is scheduled to happen at a later time.started
: The downtime has started and is ongoing.resolved
: The downtime is resolved.cancelled
: A scheduled downtime that is invalidated. For example, when a scheduled downtime was communicated but was later cancelled by the bank.
scheduled
boolean
Indicates if the downtime is scheduled or unscheduled. Possible values:
true
: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay.false
: This is an unscheduled downtime.
severity
string
Severity of the downtime. Possible values:
high
: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down.medium
: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods.low
: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal.
instrument
string
Payment method that is underperforming.
Show child parameters (6)
created_at
integer
Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers.
updated_at
integer
Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers.
flow
string
Indicates the UPI payments flow being used during the downtime event. Possible values:
collect
intent
in_app
Only applicable for Turbo UPI payments.
Know more about .
Netbanking
UPI - VPA Handle
UPI - PSP
Turbo UPI
Card - Issuer
Card - Network
1{2"id": "down_F1cxDoHWD4fkQt",3"method": "netbanking",4"begin": 1591946222,5"end": null,6"status": "started",7"scheduled": false,8"severity": "high",9"instrument": {10"bank": "COSB"11},12"created_at": 1591946223,13"updated_at": 159194629714}