Today’s businesses rely on a complex ecosystem of technologies. While essential, managing separate business management software tools for various functions can be inefficient and frustrating.

This is where popular open-source ERPs like Odoo make a difference. Odoo offers a suite of tools – for CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management and more – on one single platform. 

But despite Odoo’s efficiency, one area remained a challenge –  payments. Businesses had to switch between multiple dashboards for payments coming from different sources and reconciliation, wasting valuable time and increasing the risk of errors.

Introducing a transformative partnership: Odoo and Razorpay

But that is all set to change with an exciting integration between Razorpay, India’s leading payment gateway, and Odoo. This partnership transforms the payment experience within the Odoo platform. Now, businesses can leverage Razorpay’s robust payment collection methods for both online and offline transactions.

What can Razorpay payments on Odoo do for your business?

Razorpay becomes India’s first payment provider to go live with Odoo ERP, offering businesses like yours a comprehensive omni-channel payment experience. This means you can seamlessly collect payments through various methods, including credit/debit cards, UPI/NetBanking, Paylater, POS, and Payment Links, all from Odoo now.

  • Enhanced Customer Experience: Accept online and offline (POS) payments seamlessly with the omni-channel payment collection system for Odoo. 
  • Improved Invoice Conversions: Faster checkouts with Razorpay Payment Links embedded directly in invoices. Minimize customer distractions and boost conversion rates.
  • Wider Customer Reach: Expand your customer base by offering over 100+ payment options, catering to diverse preferences.
  • Higher Customer Loyalty: Provide flexibility with recurring and partial payment options, leading to improved customer satisfaction and loyalty. 
  • Greater Payment Flexibility: From one-time to recurring payments, Odoo and Razorpay cater to all business needs.
  • Automated Reconciliation: Eliminate manual reconciliation forever. Reconcile all payments directly within Odoo, saving valuable time and reducing errors.

Tailored Solutions for Your Industry

This integration caters to a variety of businesses with specific needs:

  • SMBs: Leverage Payment Links, QR code payments, and effortless receipt sharing for a smooth customer experience.
  • Manufacturing/B2B: Implement invoice and payment reminders with seamless receipt sharing to streamline your B2B transactions.
  • Services: Offer invoices with embedded Payment Links, recurring payments, and partial payment options for your service-based business.
  • Non-Profits: Accept one-time or recurring donations easily via Payment Links.
  • Retail: Integrate POS devices, use the Payment Gateway, and simplify refund/transaction tracking.
  • E-commerce: Enjoy seamless website/marketplace integration with Razorpay, along with simplified refund/transaction tracking.

Revolutionizing Business Operations

The combination of Odoo’s powerful ERP platform and Razorpay’s robust payment processing creates a game-changing partnership. This integration empowers businesses to streamline operations for different business channels (online and offline), enhance customer interactions, and ultimately achieve greater success.

How do you enable Razorpay Payments on Odoo? 

This exciting functionality is currently available in India for e-commerce businesses, offline stores, and B2B platforms. If you have an existing Razorpay account, enabling payments within Odoo is a breeze. It’s a one-time hassle-free setup. Link your Odoo and Razorpay accounts using your Razorpay registered e-mail ID or registered phone number.

Step 1 (For new Razorpay users): Register and complete your KYC with Razorpay to generate your Merchant ID. 

Step 2-5 : Razorpay Payment Gateway Setup

Step 2: Go to Odoo’s “Sales” app and set up your Payment Gateway.

Step 3: Click on “Configuration” followed by “Payment Providers” which will take you to all Payment app options.

Step 4: Install Razorpay within Payment Providers and click on “connect”

Step 5: Go to Razorpay Dashboard and log in using your credentials. 

Here, you will be asked to authorize Odoo to access your Razorpay account.

After you authorize, Razorpay Payment Gateway will connect to Odoo. The “Disconnected” button indicates that it is connected.

Step 6-7 : Razorpay POS Setup

Step 6: To connect Razorpay POS, Go to Odoo POS > Configuration > Settings > Payment Terminal. Activate the “Razorpay” terminal.

Step 7: Go to Odoo POS > Configuration > Payment Methods. Create a new one, then select Integration terminal and integration with Razorpay.

Add other details – Razorpay User Name, Device number, and API Key (These details can be obtained from your merchant dashboard) 

Both Payment Gateway and POS integration are a one-time activity to link Razorpay with your Odoo account.

How do you generate a Razorpay Payment Link/QR Code from Odoo?

Now that the merchant profile has been updated, we can generate a payment link:

  1. While creating an online order through “sales

2. While creating an offline order through “POS

Experience seamless payments, improved customer satisfaction, and a significant boost in operational efficiency with the Razorpay and Odoo integration. 

Link Razorpay to your Odoo account now and make business simpler!

Don’t have an active Razorpay account yet?

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    Author Chidananda

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