At Littlebox, the vision is clear: to set new trends in India’s fast-fashion scene while staying true to sustainability. By embracing on-demand production, where items are only made once they’re ordered, the brand significantly reduces waste and minimizes its environmental impact. Combining eco-friendly materials with this thoughtful approach, Littlebox ensures high-quality products at affordable prices, delivered swiftly. Since its founding in 2022, Littlebox has offered fashion-forward choices without compromising its responsibility to the planet.

Rooted in Assam, the brand also aims to create opportunities in the Northeast. Initially starting as a cash-on-delivery (COD) only brand, Littlebox has since expanded to accept prepaid orders, driving a 6x growth in net revenue since 2022. To support this rapid growth and ensure seamless payment processing, they partnered with Razorpay.

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Overcoming the Trust Barrier

Littlebox initially adopted a COD model to build trust with customers. As the brand grew and gained a loyal customer base, it became clear that it needed a robust payment gateway to handle its payment needs from A to Z. With a growing demand for prepaid options, Littlebox sought a reliable solution that could support its evolving requirements. Razorpay was their go-to solution and was crucial in ensuring seamless payments processing as the business expanded.

A Seamless and Swift Experience with Razorpay

The onboarding process with Razorpay was remarkably easy. A single call initiated the integration, and the entire process was handled automatically and professionally, requiring minimal paperwork. This swift and efficient onboarding allowed Littlebox to start accepting payments almost immediately. 

To incentivize customers to choose prepaid payment methods, Littlebox introduced discounts for these prepaid orders, resulting in a substantial increase in sales. Razorpay’s reliability ensured that customers experienced smooth transactions, further solidifying their trust in the brand.

Making an Impact: Cash Flow on the Rise!

While COD transactions still make up approximately 60% of sales, the acceptance of prepaid orders has significantly improved cash flow for Littlebox, which is crucial for a bootstrapped brand. Razorpay has played a pivotal role in this transformation. Initially, prepaid orders accounted for only about 20% of total sales, but with Razorpay’s support, this figure has now exceeded 40%. Since its inception in 2022, Littlebox has experienced over sixfold growth in net revenue. After exploring various payment gateway options, Littlebox chose Razorpay for its flawless conversion process and consistently high success rate. This partnership has proven essential in enhancing operational efficiency and driving business success.

A Bright Future Ahead!

Littlebox’s journey with Razorpay has transformed its payment processes and fueled impressive growth. By embracing prepaid orders, they’ve unlocked smoother cash flow and created an even more delightful shopping experience for their customers. With Razorpay’s reliable support, Littlebox is not just keeping up with the fast-paced fashion world—they’re leading the way! As they continue to evolve and expand, the future looks bright and full of exciting possibilities.

Author

Adarsh is an Electronics and Communication Engineer who is not very sure how a simple transistor works. But, he is very sure about the stories he wants to narrate to the world.

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