Managing in-store payments is not just about devices at the counter. It is about making sure every one of those devices works smoothly, every hour of every day. Yet for most banks and enterprises, keeping thousands of devices healthy and operational has been a constant struggle.

When a device fails, the impact is immediate. Queues grow longer, customers walk away, and merchants raise tickets that take too long to resolve. The worst part is that this hampers the merchant’s relationship with the bank as well. By the time the problem is fixed, revenue is lost and trust is shaken.

Here is what banks and enterprises struggle with today:

• No single, real-time view of device health across all stores
• Support teams stuck solving problems after they occur instead of preventing them
• Manual processes for updates and fixes that waste time and money
• Very little visibility into how devices are actually performing in the field

In an industry where uptime is everything, managing POS devices has remained slow and outdated.

What if you could see every device in your fleet, know exactly how it is performing, and fix issues before they ever reached your merchants?

Introducing Razorpay POS Command Center

India’s first centralized platform for POS fleet management, built for the scale of banks and enterprises. With Command Center, managing POS devices is no longer reactive. It becomes predictive, proactive, and intelligent.

What Makes Command Center Different

• Total Visibility
  Every device, every outlet, one dashboard. Track live status, get alerts for anomalies, and understand fleet-wide performance instantly.
• Instant Control
  Fix devices remotely without waiting for field visits. Push updates, restart systems, or reconfigure settings across thousands of devices in minutes.
• Predictive Intelligence
  Do not wait for downtime. Get alerts on battery health, network stability, and performance trends before they affect business.

Why It Matters

For banks, this means better merchant trust, more visibility and thus more control over devices.
For enterprises, this means fewer disruptions, faster checkouts, and happier customers.

Razorpay POS Command Center is not just another dashboard. It is the control tower for modern payments.

The Future of POS Management

As in-store payments evolve, managing the systems behind them cannot fall behind. With Command Center, your POS fleet finally runs at the same pace as your business.

Control your fleet. Reduce downtime. Elevate your experience.