India, Bangalore – 7 November 2023: India’s Leading Omnichannel Payments and Banking Platform for Businesses, Razorpay, today announced Rahul Kothari’s elevation as Chief Operating Officer (COO) for India and Malaysia. This elevation comes at a time when Razorpay has begun expanding its footprint globally, starting with the SEA region, calling for a deeper integrated strategy towards building greater revenue outcomes and strengthening customer experiences across Razorpay’s various lines of businesses and products.

The Chief Operating Officer (COO) holds a crucial position at Razorpay, one who will further build the company as a customer-centric organisation, providing a more integrated and seamless customer experience to various customer segments and businesses. The role also entails guiding the company’s business strategies to achieve sustained and exponential revenue growth across all businesses and revenue lines, in India and Malaysia. 

Taking on this role, Rahul will be working towards identifying new opportunities to enhance customer experience and amplify the efficiency and synergy of the internal systems, processes, and business structures. With an ability to approach business with a creative point of view, Rahul’s strength lies in building a highly inclusive work culture that ensures team members can create, build, and thrive and thus enhance employee productivity. Additionally, he will also lead initiatives to strengthen partnerships with external stakeholders, establishing Razorpay at the forefront of innovation in the continually expanding ecosystem.

Before being named the Chief Operating Officer (COO), Rahul Kothari was working as the Chief Business Officer (CBO) at Razorpay, where he was responsible for defining and executing strategies for business development while ensuring its fit with the company’s broader vision and ambition. As the CBO, he was instrumental in leading various business leaders in Razorpay to co-create long-term business plans and solve for different organizational priorities. His dedication to fostering innovation, launching the company’s first international payment gateway in Malaysia, enhancing operational efficiency, and strengthening key partnerships have made him a driving force behind Razorpay’s success. 

Congratulating Rahul on his elevation, Harshil Mathur, CEO & Co-Founder, Razorpay said, “We are delighted to have Rahul take up the new role of Razorpay’s COO. This appointment represents a pivotal moment in our journey, where innovation meets precision, and vision converges with execution. His deep expertise and relentless dedication will be the cornerstone of our mission to redefine the future of payments and financial technology on a global scale. We are confident that under Rahul’s guidance, Razorpay will not only meet but exceed the expectations of our customers, partners, and stakeholders, setting new standards of excellence in the industry.”

Rahul Kothari, Chief Operating Office Officer at Razorpay said, “Razorpay has consistently been a trailblazer, introducing innovative products in the realm of everything payments and banking. We have consistently pursued our vision of empowering businesses in India and globally through continuous innovation in payment solutions. And all our innovations have been aligned to this mission. As we continue to create a global footprint, I am excited and deeply honored by this opportunity. I look forward to working with our business leaders to co-engineer long-term plans and strategies, further contributing to this rapidly evolving global fintech landscape.”

With over twenty-one years of experience across US, European, Australian, and Indian markets, Rahul has excelled in growing businesses by developing new products and expanding revenue lines in technology-led enterprises. Notably, during his three-and-a-half-year tenure at PayU, he played a critical role in making the payments business profitable. Rahul has also worked with Symantec, WNS, and Boston Consulting Group, benchmarking and improving product performance, and facilitating the implementation of successful business strategies by sales and leadership teams. His strategic and operational leadership skills are evident in his consistent contributions to business growth and profitability. 

Razorpay is one of India’s most valued and fastest growing fintech organizations with an unparalleled team of over 3500 ‘Razors’ who are relentlessly working towards building India’s, and now Malaysia’s financial backbone. 

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