Available in🇮🇳 India
Product Payment Gateway Needs Clarification
Payment Gateway Needs Clarification
{
"entity": "event",
"account_id": "acc_H7Tba8KmUr255a",
"event": "product.payment_gateway.needs_clarification",
"contains": [
"merchant_product"
],
"payload": {
"merchant_product": {
"entity": {
"id": "acc_prd_H7TsOEbwlqe5aY",
"merchant_id": "acc_H7Tba8KmUr255a",
"activation_status": "needs_clarification"
},
"data": {
"requirements": [
{
"field_reference": "legal_info.pan",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a",
"status": "required",
"reason_code": "needs_clarification"
},
{
"field_reference": "individual_proof_of_address.aadhar_back",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a/stakeholders/sth_JI1ADtXrE6OHI2/documents",
"reason_code": "needs_clarification",
"description": "The document attached is not legible. Please resubmit a clearer copy",
"status": "required"
},
{
"field_reference": "individual_proof_of_address.aadhar_front",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a/stakeholders/sth_JI1ADtXrE6OHI2/documents",
"reason_code": "needs_clarification",
"description": "The document attached is not legible. Please resubmit a clearer copy",
"status": "required"
}
]
}
}
},
"created_at": 1622008278
}
Product Payment Link Needs Clarification
Payment Link Needs Clarification
{
"entity": "event",
"account_id": "acc_JNuCwk8oQ59DKR",
"event": "product.payment_links.needs_clarification",
"contains": [
"merchant_product"
],
"payload": {
"merchant_product": {
"entity": {
"id": "acc_prd_JNuIbL01ZYCXas",
"merchant_id": "acc_JNuCwk8oQ59DKR",
"activation_status": "needs_clarification"
},
"data": {
"requirements": [
{
"field_reference": "business_name",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a",
"status": "required",
"reason_code": "needs_clarification"
},
{
"field_reference": "individual_proof_of_address.aadhar_back",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a/stakeholders/sth_JI1ADtXrE6OHI2/documents",
"reason_code": "needs_clarification",
"description": "The document attached is not legible. Please resubmit a clearer copy",
"status": "required"
},
{
"field_reference": "individual_proof_of_address.aadhar_front",
"resolution_url": "/accounts/acc_H7Tba8KmUr255a/stakeholders/sth_JI1ADtXrE6OHI2/documents",
"reason_code": "needs_clarification",
"description": "The document attached is not legible. Please resubmit a clearer copy",
"status": "required"
}
]
}
}
},
"created_at": 1650961595
}
Account Needs Clarification
Account Needs Clarification
{
"entity": "event",
"account_id": "acc_JNraR8O85H1atC",
"event": "account.needs_clarification",
"contains": [
"account"
],
"payload": {
"account": {
"entity": {
"id": "JNraR8O85H1atC",
"entity": "merchant",
"name": "Test account",
"email": "gaurav.kumar@example.com",
"activated": true,
"activated_at": 1650951410,
"live": true,
"hold_funds": true,
"pricing_plan_id": "C4uidYkQYsDdgX",
"parent_id": null,
"website": "",
"category": "8211",
"category2": "pvt_education",
"international": false,
"linked_account_kyc": false,
"has_key_access": false,
"fee_bearer": "platform",
"fee_model": "prepaid",
"refund_source": "balance",
"billing_label": "Test account",
"receipt_email_enabled": true,
"receipt_email_trigger_event": "authorized",
"transaction_report_email": [
"gaurav.kumar@example.com"
],
"invoice_label_field": null,
"channel": "axis2",
"convert_currency": false,
"max_payment_amount": 50000000,
"max_international_payment_amount": null,
"auto_refund_delay": null,
"auto_capture_late_auth": false,
"brand_color": null,
"handle": null,
"risk_rating": 3,
"risk_threshold": 8,
"partner_type": null,
"created_at": 1650949582,
"updated_at": 1650951410,
"suspended_at": null,
"archived_at": null,
"icon_url": null,
"logo_url": null,
"org_id": "100000razorpay",
"notes": [],
"whitelisted_ips_live": [],
"whitelisted_ips_test": [],
"whitelisted_domains": [],
"merchant_detail": {
"contact_name": "Test webhook",
"contact_email": "gaurav.kumar@example.com",
"contact_mobile": "9000090000",
"contact_landline": null,
"business_type": "4",
"business_name": "Test account",
"business_description": null,
"business_dba": "Test account",
"business_website": "",
"business_international": false,
"business_paymentdetails": null,
"business_registered_address": "Kormangala ",
"business_registered_address_l2": null,
"business_registered_country": null,
"business_registered_state": "KA",
"business_registered_city": "Bengaluru",
"business_registered_district": null,
"business_registered_pin": "560068",
"business_operation_address": "Kormangala ",
"business_operation_address_l2": null,
"business_operation_country": null,
"business_operation_state": "KA",
"business_operation_city": "Bengaluru",
"business_operation_district": null,
"business_operation_pin": "560068",
"promoter_pan": "DAZPK0968P",
"promoter_pan_name": "Gaurav Kumar",
"business_doe": null,
"gstin": null,
"p_gstin": null,
"company_cin": "L21091KA2019OPC141331",
"company_pan": "ABCTY1234D",
"company_pan_name": null,
"business_category": "education",
"business_subcategory": "schools",
"business_model": "Please give a brief description of the nature of your business. Please include examples of products you sell, the business category you operate under",
"transaction_volume": null,
"transaction_value": null,
"website_about": null,
"website_contact": null,
"website_privacy": null,
"website_terms": null,
"website_refund": null,
"website_pricing": null,
"website_login": null,
"steps_finished": "[]",
"activation_progress": 80,
"locked": true,
"activation_status": "needs_clarification",
"bank_details_verification_status": "initiated",
"poa_verification_status": null,
"poi_verification_status": "initiated",
"clarification_mode": "email",
"archived": 0,
"allowed_next_activation_statuses": [
"under_review"
],
"reviewer_id": null,
"issue_fields": "aadhar_front,aadhar_back",
"issue_fields_reason": "Invalid doc",
"internal_notes": "Invalid doc",
"marketplace_activation_status": null,
"virtual_accounts_activation_status": null,
"subscriptions_activation_status": null,
"submitted": true,
"submitted_at": 1650951410,
"transaction_report_email": null,
"bank_account_number": "1234567890",
"bank_account_name": "Gaurav Kumar",
"bank_account_type": null,
"bank_branch": null,
"bank_branch_ifsc": "HDFC0000186",
"bank_beneficiary_address1": null,
"bank_beneficiary_address2": null,
"bank_beneficiary_address3": null,
"bank_beneficiary_city": null,
"bank_beneficiary_state": null,
"bank_beneficiary_pin": null,
"role": null,
"department": null,
"created_at": 1650949582,
"updated_at": 1650953650,
"activation_flow": "whitelist",
"international_activation_flow": "whitelist",
"live_transaction_done": 0,
"kyc_clarification_reasons": null,
"kyc_additional_details": null,
"additional_websites": [],
"estd_year": null,
"authorized_signatory_residential_address": null,
"authorized_signatory_dob": null,
"platform": null,
"fund_account_validation_id": null,
"gstin_verification_status": null,
"date_of_establishment": null,
"activation_form_milestone": "L2",
"company_pan_verification_status": "initiated",
"cin_verification_status": "initiated",
"company_pan_doc_verification_status": "initiated",
"personal_pan_doc_verification_status": null,
"bank_details_doc_verification_status": null,
"msme_doc_verification_status": null,
"shop_establishment_number": null,
"shop_establishment_verification_status": null,
"client_applications": [],
"business_suggested_pin": null,
"business_suggested_address": null,
"fraud_type": null,
"bas_business_id": null,
"iec_code": null
},
"fee_credits_threshold": null,
"amount_credits_threshold": null,
"refund_credits_threshold": null,
"balance_threshold": null,
"display_name": null,
"activation_source": "primary",
"business_banking": false,
"second_factor_auth": false,
"restricted": false,
"default_refund_speed": "normal",
"partnership_url": null,
"external_id": null,
"product_international": "0000000000",
"signup_source": null,
"dcc_markup_percentage": 7,
"purpose_code": null
}
}
},
"created_at": 1650951410
}