Migrate from UPI Collect to UPI Intent/QR Code - Custom Checkout

According to NPCI guidelines, the UPI Collect flow is being deprecated effective 28 February 2026 to align with the latest ecosystem compliance standards and ensure higher transaction success rates. Customers can no longer make payments by manually entering VPA/UPI ID/mobile numbers.

If you are a new customer, use
UPI Intent
.
If you are an existing customer, you must migrate to UPI Intent or UPI QR code to continue accepting UPI payments.

Exemptions

UPI Collect will continue to be supported for:

MCC 6012 & 6211 (IPO and secondary market transactions).
iOS mobile app and mobile web transactions.
UPI Mandates (execute/modify/revoke operations only)
eRupi vouchers.
PACB businesses (cross-border/international payments).

UPI Collect Flow Configuration

To migrate from UPI Collect, you need to remove the UPI Collect flow configuration from your razorpay.js:

// Remove this configuration
upi: {
  vpa: "success@razorpay",
  flow: "collect"
}

This will disable the UPI Collect flow from your checkout.

Migration Steps by Platform

Follow the platform-specific steps below to enable the alternative UPI payment method:

Web

After removing the UPI Collect configuration, enable

UPI QR code

to accept UPI payments.

Important Note

UPI Intent is not supported on web.

Mobile Web

After removing the UPI Collect configuration, integrate

UPI Intent on mobile web

WebView

After removing the UPI Collect configuration, enable

UPI Intent on webview

Handy tips

The Save VPA and Validate VPA features will not be available since the Collect flow is disabled. These features work only with the UPI Collect flow.