The Pant Project is India’s go-to D2C brand for both custom-made pants and ready-to-wear pants – designed to fit your style, size, and screen. With a digital-first model and an average order value (AOV) of Rs. 4,000+, the brand relies heavily on seamless online experiences to convert curious visitors into loyal customers.

In a category where touch and trial aren’t possible, trust, speed, and payment ease become part of the product itself.

Tackling Friction in High-AOV D2C Payments

The Pant Project was born online – with nearly 70% of its orders paid via cards. While high-value transactions (Rs 2,000 – Rs 8,000+) are a regular occurrence, they bring along their own set of risks:

  • Customer hesitation while purchasing from a new brand
  • Drop-offs due to payment friction at the final step
  • A need for robust fraud prevention and secure checkout

With most shoppers paying by card and many being first-time buyers, The Pant Project needed more than just a gateway – it needed a partner that could turn checkout into a trust-building moment.

Why Razorpay

From day one, The Pant Project trusted Razorpay as its payment partner.

What stood out?

  • A platform built to handle scale and high volume
  • Competitive pricing for early-stage brands
  • Checkout flows designed for speed and security

Card Payments That Convert

Razorpay’s advanced Card Stack features are tailored for growing D2C brands like The Pant Project – eliminating common customer errors, reducing friction, and delivering a seamless, high-conversion checkout experience. It was the right solution at the right time – solving all the checkout challenges.

“These features changed the game for us. They might look small on the surface, but they’ve made a massive difference – our checkout feels smoother, there is a realized GMV uptick with more successful transactions and reduced drop offs; and customers feel instantly more confident buying from us.” – Dhruv Toshniwal, Co-founder & CEO

Security, Built In

Customers spending Rs 8,000+ on a new brand want reassurance. With Razorpay, The Pant Project offers:

  • End-to-end encryption for secure transactions
  • Faster resolution support in case of disputes
  • Familiar and trusted Razorpay branding at checkout

“Knowing Razorpay is behind the checkout gives customers added comfort – especially when they’re ordering for the first time.” 

A Seamless Partnership

From onboarding to scaling, the Razorpay experience has been smooth:

  • Quick setup and integration
  • Responsive customer support
  • Dedicated relationship management

“We’ve never had to worry about payments – Razorpay takes care of it all in the background.” 

With Razorpay, The Pant Project didn’t just streamline payments – it transformed checkout into a conversion engine. By eliminating customer errors, enabling smarter card flows, and delivering a frictionless experience, Razorpay’s Card Stack became more than a stack – it became a growth lever. For a brand built on precision and trust, the partnership was the perfect fit.

So, what are you waiting for? Get started with Razorpay.

Author

Vidushi brings a historian's eye to product marketing at Razorpay. She combines analytical depth with dynamic strategies to craft compelling narratives and innovative GTM campaigns that drive engagement and business growth.

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