As an Indian exporter, tapping into global markets is a big opportunity  but it also brings a long list of rules to follow. One of the most important is Export Data Processing & Monitoring System (EDPMS). It isn’t a barrier. It is the RBI’s official online platform introduced to monitor export transactions  from the filing of a shipping bill or SOFTEX form to the receipt of export payments in your bank account.

To stay compliant and avoid payment delays or banking issues, every exporter must understand how EDPMS works. Continue reading because this article will demystify EDPMS, explain its process step by step, and show how modern payment solutions can make compliance effortless.

Key Takeaways

  • EDPMS is central to export compliance and must be tracked actively  not only when issues arise.
  • A clean record ensures timely payments, e-FIRCs, GST refunds and eligibility for incentives.
  • Most delays come from mismatched documents, late submissions and manual reconciliation.
  • Using digital payment tools like Razorpay can automate compliance tasks and reduce follow-ups.

What Is EDPMS and Why Was It Introduced?

EDPMS is an online platform developed by the Reserve Bank of India RBI to track and manage export transactions across India. It acts as a central database where banks report export details, monitor payments received from abroad, and follow up on pending realisations.

The goal behind EDPMS was simple:

  • Digitise all export records submitted through banks
  • Track if export proceeds are received in foreign currency within the permitted time
  • Reduce manual follow-ups for exporters and banks

How Does the EDPMS Process Work?

The EDPMS framework follows a clear lifecycle  from export documentation to payment realisation. Here’s how it works step by step:

  • Export data is sourced from Customs, Special Economic Zones (SEZs), Software Technology Parks of India (STPIs), and other authorities, then uploaded by banks using your IEC.
  • The system integrates all export entries from different ports and zones to ensure nothing is missed.
  • When payment is received, banks match it with the right export entry and mark it as realised.
  • RBI and banks track pending realisations in real time and follow up automatically.
  • After payment confirmation, the export entry is closed and marked as completed.

Steps Involved in the EDPMS

  • Step 1: Get Registered

Your first step is to share your IEC with your authorised dealer (AD) bank. They register your details in the EDPMS portal. This step activates your profile in the system.

  • Step 2: Export & Submit Documents

After you export:

  • If it’s goods, you file a shipping bill with Customs.
  • If it’s software/services, you submit a SOFTEX form.

Customs sends the shipping bill automatically to EDPMS. You must then submit key documents  such as the invoice and bill of lading  to your bank, usually within 21 days.

  • Step 3: Bank Updates EDPMS

Once the bank receives your documents, they confirm the export and enter essential details  such as invoice value and shipping bill number  into EDPMS.

  • Step 4: Payment Comes In

When the overseas buyer pays, the amount arrives as a foreign inward remittance. Your bank records this payment and matches it with the export entry already in EDPMS. This step is called reconciliation.

  • Step 5: Closure & e-BRC

If everything matches, the bank marks the export transaction as closed in EDPMS. Then, an electronic Bank Realisation Certificate (e-BRC) is issued. You’ll need this digital certificate for GST refunds, DGFT claims, and other export benefits.

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Procedures Under EDPMS

Beyond tracking export payments, EDPMS also helps enforce compliance. It has built-in procedures to identify risk, flag non-compliance, and also provides ways for exporters to fix issues and get back on track.

1. Caution List Inclusion

Exporters can be added to the caution list if they consistently fail to meet compliance norms, have pending export realisations, or are under investigation. Being on this list means your transactions receive stricter scrutiny from banks.

2. Role of AD Banks

AD banks play a key role. Based on their interactions with exporters, they can recommend actions to the Foreign Exchange Department of the RBI, especially when there are delays in realising export proceeds or doubts about compliance.

3. Collaboration with Agencies

EDPMS shares data with enforcement agencies such as the CBI, DRI, and Enforcement Directorate. This ensures swift response in cases of suspected fraud, underreporting, or misuse of export incentives.

4. Handling Non-Compliant Exporters

If an exporter does not make genuine efforts to realise export proceeds or fulfil obligations, strict measures can be taken through the system. This includes tighter documentation requirements or restrictions on future exports.

5. De-Caution-Listing

Exporters are not permanently penalised. Once compliance is restored and the required documents are submitted, exporters can apply for de-caution-listing. After approval, they return to standard monitoring and can resume normal operations.

Why EDPMS Compliance Is Non-Negotiable for Your Business?

The Consequences of Non-Compliance: The RBI “Caution List”

  • Placement on the RBI Caution List, where every export transaction requires additional checks
  • Slower payment processing and delays in e-FIRC/BRC issuance
  • Banks requesting extra documents before accepting any new foreign remittance
  • Stricter oversight by regulators, and in serious cases, legal scrutiny
  • Loss of eligibility for export incentives and tax benefits

The Benefits of a Smooth EDPMS Process

  • Faster receipt of foreign payments
  • Quicker issuance of e-FIRC and BRC
  • Strong compliance profile with banks and regulators
  • Reduced paperwork and fewer manual filings
  • Transparent status tracking for pending realisations
  • Unified coordination between banks, customs and exporters

Did You Know?

As per RBI guidelines, exporters must realise export proceeds within 15 months from the date of export. If payment is not received in this period, banks may flag the transaction and initiate compliance checks as per regulatory guidelines.

Compliance Guideline for exporters

To stay compliant under EDPMS, every export must be supported by the right documents, submitted within the permitted timelines. Missing or mismatched information is one of the most common reasons for caution listing.

Mandatory Documents Linked to EDPMS, with Timelines

Document Ideal Timeline
Invoice Should be submitted to the bank within 21 days
Shipping Bill Filed at the time of export; the bank should receive details soon after
Softex Form Must be submitted within 30 days from the date of invoice
Bill of Lading / Airway Bill Should be submitted to the bank within 21 days
FIRC Follow up if not issued within a few days of receiving payment
e-BRC Issued only after realisation – must be obtained to close the export entry

Delays, mismatches or missing documents can result in EDPMS entries being marked as pending, restrictions on future export transactions, inclusion in the RBI caution list, and difficulty in claiming export incentives or GST refunds.

Tips for Smooth Compliance

  • Keep a single folder (digital or physical) with all documents for every export
  • Use consistent invoice formats and numbering
  • Confirm purpose code before sharing payment instructions
  • Maintain a simple tracking sheet: invoice date, shipping bill number, payment date, FIRC status
  • Follow up early with banks if FIRC or BRC issuance is pending

Common Challenges and How to Solve Them

  • Unmatched Shipping Bills – This often happens when payment details or currency conversions don’t align with the export record. Tracking each export with its payment reference and maintaining a simple reconciliation sheet helps prevent mismatches.
  • Delay in FIRC/e-FIRC Entries – Banks may take time to update FIRCs, leaving export entries pending. Regular follow-ups, clear invoices, correct purpose codes and accurate payment references can speed up processing.
  • Technical Mismatches in the System – Incorrect currency tags, purpose codes or missing references can leave an export marked as unrealised. Always verify payment instructions before sharing them with clients to avoid delays.
  • Confusion Over Documentation & Timelines – Many exporters are unsure about what to submit and when. Maintaining a standard checklist  invoice, IEC number, purpose code, shipping bill or Softex form, and BRN  helps streamline the process.

Remedies for Exporters Regarding EDPMS Issues

  • Invoice Value Adjustments – Banks can approve changes or reductions in invoice value if there’s a genuine reason, such as post-shipment revisions or clerical errors.
  • Extension of Realisation Period – Exporters can request more time to receive payments, subject to approval. The RBI allows extensions when delays are beyond the exporter’s control.
  • Write-Off of Export Bills – If payment cannot be recovered, exporters may request a write-off through their AD bank to close the pending entry and maintain accurate records.
  • Self Write-Off (with CA Certificate) – For smaller or routine cases, exporters can self-write-off bills by submitting a Chartered Accountant’s certificate  without needing prior bank or RBI approval.

Next Steps: Ensure EDPMS Compliance and Simplify International Payments with Razorpay

Staying compliant is only half the job. Real progress starts when your documentation, payment collection, and reconciliation work together seamlessly. Now is the right time to review your processes, check if your shipping bills, Softex forms and FIRCs are being matched on time, and identify where delays usually occur. If most tasks still happen manually, consider shifting to a system that reduces follow-ups and makes compliance easy.

Razorpay provides compliance-ready international payment solutions that reduce manual tasks and speed up realisations. With it you can:

  • Accept payments from 180+ countries and 130+ currencies 
  • Get automated FIRC  download it in seconds instead of waiting weeks
  • Get support for Softex and shipping bill regularisation, helping you stay EDPMS-ready
  • Enjoy high checkout success rates (90%+) via global cards, Apple Pay, and other methods

Want to simplify exports?

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FAQs

1. What are the benefits of using EDPMS?

EDPMS speeds up payment tracking, reduces manual paperwork, and helps exporters get e-FIRC/BRC faster. 

2. What is the difference between EDPMS and IDPMS?

EDPMS is used to monitor export transactions, while the Import Data Processing and Monitoring System (IDPMS) tracks import payments and documentation. 

3. How can I check if a shipping bill is outstanding in EDPMS?

You can request a report from your AD bank. Some banks also offer online tracking through their export portals. 

4. Is EDPMS mandatory for all exporters in India?

Yes, all export payments must be reported through it as part of compliance.

5. How can I track the status of my export proceeds in EDPMS?

Request an EDPMS status report from your bank using your IEC to check which export entries are realised, pending, or need action.

Author

Chidananda Vasudeva S is a Senior Product Marketing Manager at Razorpay, where he leads Razorpay’s cross-border payments vertical. He plays a key role in positioning and scaling solutions that simplify international payments for Indian businesses, enabling seamless global expansion. A graduate of the Indian School of Business (Class of 2021), Chidananda brings a unique blend of analytical acumen and storytelling to the fintech space. Prior to Razorpay, he spent over nine years as a sports journalist with The Hindu, where he covered major ICC tournaments and led the Bangalore sports bureau. This diverse experience helps him bridge customer insight with product strategy in high-growth tech environments.