At RazorpayX, we understand that fast-growing businesses need fast-moving payouts to keep up with their momentum. However, we also recognize that bank downtimes can hinder businesses’ growth and disrupt their operations. 

That’s why we are on a mission to achieve a lofty goal – Zero Downtimes, and we are excited to introduce the latest enhancement to our Intelligent Payouts feature – Downtime Protect, which will make your payouts experience on RazorpayX better than ever before.

The impact of Downtime Protect on payouts performance is significant. You can expect:

Up to 50% less stuck payouts.. and
Up to 5% improvement in success rates than before

….providing you with a smoother and more reliable payouts experience.

So how do we make it happen?

RazorpayX’s Intelligent Payouts now auto-detects downtimes at every payout touchpoint – Partner bank, NPCI and beneficiary bank – and Downtime Protect works round-the-clock to process your payouts, which increases the probability of success.

If our system diagnoses any bank or NPCI outages, payouts are automatically “Queued” for up to ONE hour (customizable), protecting them from getting stuck or failing. As soon as the system detects that all the bank and NPCI servers are performing well again, your queued payouts are automatically retried and processed, improving your success rates & pending payouts – DRASTICALLY! 

We understand that in today’s fast-paced business environment, keeping customers waiting is not an option. That’s why if the servers do not recover within an hour, we will promptly declare the payout status for you and your customers. Our goal is to provide you with a hassle-free payouts experience, enabling you to focus on growing your business without interruptions.

Interested in exploring RazorpayX’s Intelligent Payouts for your business?

Email us at 

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    Author Kanika Singh

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