AltView Advisory is a boutique advisory practice run by Apoorv Durga (sole proprietor) focused on marketing technology selection and strategy. Clients use AltView’s support to shortlist vendors, validate fit, and plan execution across key software categories.
With international collections as a recurring operational need, AltView Advisory looked for a payments setup that felt professional, minimized friction, and made reconciliation simple.
The Challenges of Traditional Remittance
Before switching to Razorpay MoneySaver Export Account, AltView Advisory navigated operational hurdles common in traditional bank remittances. These issues often created administrative burdens that took time away from their core advisory work.
- Difficulties in Fund Tracking: Under the SWIFT system, payments often pass through multiple intermediary and correspondent banks. Without a central dashboard, the firm had no visibility into where the money was at any given time. If a payment was delayed, they had to manually request SWIFT messages from the client and coordinate with bank officials to locate the funds.
- Complex Fee Structures: Traditional bank transfers often involve multiple layers of costs. Beyond the basic exchange rate, the firm encountered various charges such as currency conversion fees, intermediary bank fees, and SWIFT charges. These overheads could cost between $20 and $30 per transaction, making it difficult to predict the exact amount that would hit their account.
- Ongoing Rate Negotiations: Banks typically offer a standard “card rate” with high margins, often requiring the firm to negotiate for a better deal. This often involved calling a Relationship Manager (RM) to “book a deal” and apply a specific deal ID to each remittance, which became an inconvenient task while traveling or working across time zones.
- Manual and Person-Dependent Workflows: Many banking processes lacked automation and were dependent on specific staff members. If the individual responsible for handling remittances was unavailable, the transaction would often be delayed until their return, leading to unpredictable timelines.
The Solution: A Digital-First Payment Experience
AltView Advisory chose Razorpay MoneySaver Export Account to transition toward a digitized, transparent system that provides more control over their global financial operations.
1. End-to-End Visibility on Dashboard
Razorpay introduced a dedicated dashboard that allows the firm to track payments the moment they hit the system. This transparency is essential for managing large international sums, as it provides clear status updates and removes the uncertainty associated with waiting for manual bank notifications.
2. Zero Forex Markup; Big Savings
Instead of managing 4 or 5 different fee heads, Razorpay simplified the cost structure into a single, flat rate with zero forex markup. This transparent approach, with no hidden charges, fees or service costs, ensures that the firm knows exactly what to expect without the surprise of random intermediary costs.
3. Operational Convenience
By utilizing an automated platform, AltView Advisory eliminated the need to manually “book deals” or manage person-dependent relationships at the bank. The system remains consistent and efficient, allowing the firm to receive remittances without the need for constant phone calls or administrative follow-ups.
4. Dedicated Professional Support
A key factor in the switch was the quality of support provided by the Razorpay team. Having access to prompt and efficient assistance ensured that any questions regarding transactions were resolved quickly, providing a level of reliability that the firm had not found with previous banking partners.
“Eventually, what matters is the reliability and what happens if something goes wrong. With Razorpay, I always feel that somebody has got my back. With banks, I never had that feeling,” says Apoorv Durga.
Conclusion
With Razorpay MoneySaver Export Account, AltView Advisory has aligned its payment processes with the professional standards required for global consultancy. By replacing manual follow-ups with an automated, transparent dashboard, the firm has gained the confidence and visibility needed to manage international growth. Razorpay now provides the stable foundation that allows AltView Advisory to focus on delivering high-quality research to its global clients.
