Smart Collect
smartcollect account

How Does Razorpay Smartcollect Work?

Create, Share and Collect payments via direct bank transfers via NEFT / RTGS / IMPS and direct UPI transfers

Customer Identifiers
Virtual UPI IDs

Create a customer identifier
via API or Dashboard

Share details with Customer
who adds it as beneficiary

Pays via NEFT/RTGS/IMPS
online or at a bank branch

Get notified
via webhook and dashboard

Merchant creates a  Virtual Payment Address
for the customer

Customer adds the VPA to preferred UPI app
and makes payment

Merchant receives realtime notification
of the payment

Razorpay SmartCollect - The smartest e-Collect solution in the market

Six reasons why you should choose SmartCollect over traditional e-Collect options

Zero Cost

Create Customer Identifiers and UPI-IDs with your brand prefix free of cost

Custom Brand Prefix

Add or update your brand prefix directly from the dashboard

Real-Time Notifications

Get notified whenever you get paid

Third Party Validation

Accept payments only via KYC verified accounts

Auto Refund

Instantly refund any payment made to wrong and deactivated IDs

Multiple Modes of Payment

Accept payments via NEFT, RTGS, IMPS and UPI

Application of Razorpay SmartCollect Across Industries

How are companies like you using Razorpay SmartCollect for reconciliation

Razorpay for Digital Platforms
Challenge
Innov8 is a co-working space with multiple offices and branches across India. Some of Innov8’s customers prefer paying directly to the bank account. Reconciling these payments is a cumbersome task.
Solution
With Smart Collect, Innov8 creates, assigns and shares a unique CI and VPA to each customer. With this they have saved 60+ man hours every month, can send automatic payment notification to every customer and save on the payment commission charges.
innov8

50% of our payments are via bank transfers. Razorpay Smart Collect has helped us automate this end to end and simplify the process for the FinOps team.

shailesh gupta
Shailesh Gupta,
Founder, Innov8

Rang De Saves Cost In Man Hours With Razorpay SmartCollect

Watch how Razorpay helped Rang De reach underserved communities through microcredit from Mr Ramakrishna NK, CEO and Co-Founder of Rang De.

Simple pricing, no hidden charges

Set up your recurring payments with ease and pay us only when you get paid.

LIMITED TIME OFFER

Standard Plan

1% or ₹50
1% or ₹10

whichever is lower

A discounted platform fee of 1%, upto a maximum of ₹10, is charged on every payment received for Smart Collect. GST charges as applicable.
  • Automate NEFT/RTGS/IMPS payments
  • Unlimited customer identifiers
  • Quick onboarding

  • Dashboard Reporting
Get Started

Customized Plan

Sign up now to learn more about the Razorpay payments suite and explore our powerful dashboard.
Explore Smart Collect to generate customer identifiers for your payments

Frequently Asked Questions

FAQs

What are customer identifiers and virtual UPI-IDs?
What are customer identifiers and virtual UPI-IDs?

Any incoming payment by a customer which is not via your payment gateway, can be collected via Razorpay SmartCollect. Reconciling each payment made to your bank account can be an operationally intensive and costly process. Using customer identifiers and virtual UPI-IDs allows your finance team to reconcile incoming payments via NEFT, RTGS, IMPS and UPI in real time.

Do you charge for customer identifier creation?
Do you charge for customer identifier creation?

We do not charge any fee for customer identifier creation. Create unlimited customer identifier numbers and virtual UPI-IDs. Your can also instantly choose your own brand prefix for custom UPI-IDs via razorpay Dashboards and start creating custom links instantly and completely free of cost.

How do I get a confirmation for payment?
How do I get a confirmation for payment?

On receiving a payment by the customer, you will be notified via webhooks. You can also check the status of payment on your dashboard.

What are customer identifiers and virtual UPI-IDs?

Any incoming payment by a customer which is not via your payment gateway, can be collected via Razorpay SmartCollect. Reconciling each payment made to your bank account can be an operationally intensive and costly process. Using customer identifiers and virtual UPI-IDs allows your finance team to reconcile incoming payments via NEFT, RTGS, IMPS and UPI in real time.

Do you charge for customer identifier creation?

We do not charge any fee for customer identifier creation. Create unlimited customer identifier numbers and virtual UPI-IDs. Your can also instantly choose your own brand prefix for custom UPI-IDs via razorpay Dashboards and start creating custom links instantly and completely free of cost.

How do I get a confirmation for payment?

On receiving a payment by the customer, you will be notified via webhooks. You can also check the status of payment on your dashboard.

Smart Collect is a part of Razorpay's product suite

Subscriptions

Offer your customers subscription plans with automated recurring transactions on various payment modes, through a platform that's built for automation.

Route

Easily split payments, make vendor payouts, manage marketplace money flow etc. through powerful APIs, leaving the hassles of money movement to us.

Payment Links

Share payment link via an email, SMS, messenger, chatbot etc. and get paid immediately. Accepting payments from customers is now just a link away.

Start Doing More with Razorpay Smart Collect

Handle the entire payments lifecycle with our technologically advanced payments solution.

  • Free Customer Identifier Creation
  • Instant Refund
  • Free customisation
  • 24x7 Support
Sign Up