API ReferenceIntegrationsKnowledge Base

Manually Charge a Card

If one or more auto-charge attempts fail, you receive a webhook notification.

In such scenarios, you can manually charge the card linked to the subscription via the Dashboard. Until a successful charge is made on the invoice, the invoice is in issued state.

Manually Charge a Card via the Dashboard#

To manually charge a customer from the Dashboard:

  1. Log in to your Dashboard and navigate to Subscriptions.
  2. Click the Subscription Id in the pending state that is to be charged.
  3. Click the invoice in the issued state and click Attempt Charge. Alternatively, you can click Attempt Charge against the invoice in the issued state on the details panel.

Watch the short animation below for more details.