Manually Charge a Card

If one or more auto-charge attempts fail, you receive a webhook notification and the customer is sent an email.

In such scenarios, you can manually charge the card linked to the subscription via the Dashboard. Until a successful charge on the invoice is made again, the invoice is in issued state.

Manually Charge a Card via the Dashboard#

To manually charge a customer from the Dashboard:

  1. Log in to your Dashboard.
  2. Navigate to Subscriptions.

  3. Click the Subscription Id in the pending state.

  4. Click the invoice in the issued state and click Attempt Charge. Alternatively, you can click Attempt Charge against the invoice in the issued state on the details panel.