X

Payouts

Queued

Queued Payouts

Check about scenarios when payouts are queued and how to cancel a queued payout.

When you do not have sufficient balance to process a payout, we queue the payout instead of failing the payout, saving you time and effort.

Payouts that are queued get processed when you add funds to your account. Know more about

adding funds to your RazorpayX account

, whether it is current account or RazorpayX Lite.

Watch Out!

Any payout in queued state for more than 3 months will automatically be cancelled/rejected by the system.

Queued Payouts Processing

Handy Tips

  • This feature is available to you by default. You do not need to do anything to enable the feature.
  • A payout is queued only when there is insufficient funds to process the payout. You cannot use this feature to schedule a payout. If you want to schedule your payouts, use

    Scheduled payouts

    .

Payout Processing - Order

Queued payouts are processed in a first-in-first-out (FIFO) basis. If a payout cannot be processed due to insufficient balance, Razorpay attempts to process the next payout in the queue.

Account BalanceActionPayout Status
₹5,000Create 3 payouts:
  • Payout A → ₹6,000
  • Payout B → ₹3,000
  • Payout C → ₹5,000
  • Payout A → queued( insufficient balance). Account balance → ₹5,000.
  • Payout B → processed. Account balance → ₹2,000.
  • Payout C → queued( insufficient balance). Account balance → ₹2,000.

Payout Life Cycle

Once a payout is queued, it can have the following statuses during its life cycle:

  • queued
  • processing
  • processed
  • reversed
  • cancelled
  • failed
Payout life cycle

Know more about

Payout States

.

Handy Tips

The Pending and Rejected states are available only if you have

Approval Workflow

enabled on your account.

Cancel a Queued Payout Using API

You can cancel a queued payout using the

Cancel a Queued Payout API

.

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