API ReferenceIntegrationsKnowledge Base

RazorpayX Account

To make payouts, you must have a bank account linked to your RazorpayX account.

Types of Accounts🔗

Currently, there are two types of accounts available to you:

  • Virtual Account
  • Current Account

Virtual Account🔗

This is available to you as soon as you sign up with RazorpayX. The virtual account has an account number and IFSC. You can get these details on your RazorpayX Dashboard.

For a safer and secure banking experience, you must add funds to your virtual account from validated bank accounts only. You can add upto 5 accounts for fund loading on the Razorpay X Dashboard.

Current Account🔗

We offer you a current account with all standard banking features like cheque book, debit card and account statement.

Feature Enablement:
If you are interested in opening a current account, raise a request using the support form on the RazorpayX Dashboard.

Once we receive your request, we will contact you and initiate the process to open a current account. You can check progress on your Dashboard. You will be able to see the following status updates on your Dashboard.

Status

Description

Process Initiated

● We have received your request and will contact you to understand your requirements and help you gather the documents required to open a current account.
● We inform our partner bank RBL to contact you, collect the required documents and take the process further. Documents required to open a Current Account will differ based on your business type.

Processing by Bank

● Our partner bank has received the documents required to process your request and complete KYC.
● A Relationship Manager from RBL will contact you if further clarification is needed.

Processed by Bank

● At this stage, your Current Account is created by the bank.
● Account details are sent to you via email or seen on the Dashboard.
● You can add funds to your current account.
● You CANNOT MAKE PAYOUTS using your current account at this stage.

Activated

You can now start creating payouts using funds in your Current Account. To do this, all you have to do is:
● Pass your current account number in the account_number parameter when creating a payout using APIs.
● Select the current account as the debit account when creating a payout from the Dashboard.

Add Funds🔗

You need to add funds to your RazorpayX account to make payouts. This can be done by direct bank transfer via:

Direct Bank Transfer: Netbanking🔗

You can transfer funds to your RazorpayX account via a direct bank transfer from bank accounts.

Add Funds🔗

To add funds to your Razorpay virtual account via a direct bank transfer:

  1. Log into your netbanking account.
  2. Create a beneficiary using your RazorpayX account number and IFSC details. These can be found on your Dashboard.
  3. Transfer funds via IMPS, NEFT or RTGS.

Watch the below video to learn more about adding funds to your account.

Direct Bank Transfers: UPI Apps🔗

You can transfer funds to your RazorpayX account from your UPI app. To do this:

  1. Log into your UPI app.
  2. Create a beneficiary using your RazorpayX account number and IFSC details. These can be found on your Dashboard.
  3. Transfer funds via IMPS.

Note:
Google Pay and MobiKwik are currently NOT supported.

Low Balance Email Alerts🔗

You must maintain a sufficient balance in your bank account to process payouts. If your account does not have a sufficient balance, payouts are queued and processed when you add funds to your account. This could cause delays in processing payouts and a bad experience for your customers or vendors.

To help you avoid low balance scenarios, RazorpayX allows you to set up email alerts when your account balance falls below a limit set by you. You can do this from the RazorpayX Dashboard. Navigate to My Accounts & SettingsBankingLow Balance Alerts.

The following options are available to you when setting low balance alerts:

  • Independent limits:
    You can set up independent limits for each bank account linked to your RazorpayX account. For example, you can set the limit as ₹50,000 for your virtual account and ₹75,000 for your current account.
  • Email Addresses:
    You must enter the email address to whom you should send the low balance alert emails. You can enter multiple email addresses. You can also send these emails to users who are not part of your RazorpayX team.
  • Notification Frequency:
    How often you want the email alerts sent to you. The default option is 8 hours. Available options are 4, 8, 12 and 24 hours.

The below animation shows you how to set up low balance email alerts.

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