Following are the post-integration steps:
After the integration is complete, Thirdwatch analyses the device fingerprint and order details and returns a
red as the status of the order. These states are explained below.
An order is marked green when all the information required to ship it is available. You can safely ship the order to your customer.
An order is marked red when it has a high probability of RTO. You should review and take appropriate actions on such orders from the Thirdwatch Dashboard. You can choose to:
- Approve the order and ship it to your customer.
- Decline the order. The order is cancelled.
- Put the order on hold. You can further check the information and then choose to either approve or reject the order. This step checks whether the flags are working.
You can connect the Thirdwatch with the Shipping or OMS Platform. This helps to get the order details from your Shipping or OMS platform to Thirdwatch.