> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Virtual Account Status

> Learn about the different states of the virtual account.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

The virtual account is Active or Closed state in its life cycle.

## Active

When you create a virtual account via [Dashboard](/docs/payments/smart-collect/va-vpa-qr/dashboard/create) or [API](/docs/payments/smart-collect/va-vpa-qr/api/create), it is `active` and ready to accept payments.

## Closed

You can close a virtual account using any of the following methods:

* Automatically, by using the `close_by` option at the time of virtual account creation, via [Dashboard](/docs/payments/smart-collect/va-vpa-qr/dashboard/create) or [API](/docs/payments/smart-collect/va-vpa-qr/api/create).
* Manually, from the [Dashboard](/docs/payments/smart-collect/va-vpa-qr/dashboard/close) or using the [API](/docs/payments/smart-collect/va-vpa-qr/api/close).

Once the account is in the `closed` state, your customers cannot make payments to that closed account.