FAQs - Debit Card EMIs

Some of the frequently asked questions about Debit card EMIs supported on Razorpay Checkout.


1. How do banks perform the EMI eligibility check during the transaction flow?🔗

Eligibility is checked using the card number and registered phone number. Therefore, customers should always use the phone number registered with the bank while making a payment.

2. What is the minimum balance required in the customer's account to avail Debit Card EMI?🔗

None. Customers need not have any minimum balance in their accounts while placing the order. However, they need to ensure that their accounts have sufficient funds to pay the EMI due every month.

3. How will the customers know that they are eligible for Debit Card EMI?🔗

Customers can check their eligibility by sending the SMS
DCEMI<space><last 4 digits of Debit Card number> to <56767>, from their registered mobile number.

4. What is the criteria to avail Debit Card EMI?🔗

To avail Debit Card EMI, your customers should pass the eligibility criteria set by their banks. The minimum order amount on the Checkout should be ₹5000 (for HDFC Debit Cards).

5. Can you provide a list of the EMI plans and interest rates of different banks that support Debit card EMI🔗

The interest rates applied by each bank for Debit Card EMIs is provided below. The minimum transaction amount for which EMIs can be availed on debit cards can vary for each bank. The maximum transaction amount depends upon the available pre-approved limit for the customer. As of now, customers can avail EMIs on HDFC debit cards only.

Bank Code

Issuer Bank

3 months

6 months

9 months

12 months

18 months

HDFC

HDFC Bank

16%

16%

16%

16%

16%

6. Can the customers change the EMI plan after placing the order?🔗

No, EMI plans cannot be changed after an order is placed.

7. Do customers need to pay any down-payment to avail Debit Card EMI?🔗

No, the customers need not pay any down-payment amount to avail the Debit Card EMI option.

8. Is there a possibility to fore-close EMIs availed on Debit Cards?🔗

Yes, Debit Card EMIs can be fore-closed after clearing the first three EMIs.

9. Which are the business categories for which the HDFC Debit Card EMI is not allowed?🔗

The HDFC Debit Card EMI payment method is not allowed for the Subcategories for which the Status field is N in the downloaded file.

Watch Out!
Due to our partner bank restrictions, the HDFC Debit Card EMI payment method may not be available to all the Merchant Categories and Subcategories.

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