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Cancel an Invoice

You can cancel an unpaid invoice which is in issued state. A customer cannot make payments for the cancelled invoices. Know more about invoice states.

Cancel an Invoice From Dashboard🔗

To cancel an invoice:

  1. Log into the Razorpay Dashboard.
  2. Click on Invoices.
  3. Search for the invoice that you want to cancel using the search criteria. You can cancel invoices which are in draft or issued state.
  4. Select the Invoice Id.
  5. On the right-hand side panel, click the Cancel Invoice button.
  6. On the Cancel Invoice? dialog box, click Yes, Cancel to confirm the cancellation.
cancel invoice dialog box

The cancelled invoices display a Cancelled status label.

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