Generic Errors

Check the list of generic errors returned in the API responses from Razorpay and their solutions.

View the list of common errors and their solutions below:

Error 1: The requested URL was not found on the server


  • Incorrect API method while calling the API.
  • Feature required for the API call is not enabled on your account.


  • Check and use the correct API method.
  • Contact our to enable the feature on your account.

Error 2: Access Denied

Cause: Whitelisted IPs on your account.

Solution: Contact our

to verify and confirm if any IPs are currently whitelisted on your account. If yes, remove the whitelisted IPs for both test and live modes.

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