{"id":9758,"date":"2022-11-11T13:00:50","date_gmt":"2022-11-11T07:30:50","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=9758"},"modified":"2024-03-22T13:22:47","modified_gmt":"2024-03-22T07:52:47","slug":"policies-with-dr-poli-whats-tokenisation","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/policies-with-dr-poli-whats-tokenisation\/","title":{"rendered":"Policies with Dr. Poli: What&#8217;s tokenisation?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Straight from the heart of Delhi and <\/span><i><span style=\"font-weight: 400;\">Galees <\/span><\/i><span style=\"font-weight: 400;\">of Chandi Chowk, Sunil had grown up with a passion for <\/span><i><span style=\"font-weight: 400;\">Sarees<\/span><\/i><span style=\"font-weight: 400;\"> and <\/span><i><span style=\"font-weight: 400;\">Lehengas<\/span><\/i><span style=\"font-weight: 400;\">. After selling enough outfits to brides young and old, Sunil took the next big step and launched his business online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In just a few weeks he closed tons of sales and in 6 months, he had a flourishing business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But in July, he heard about the tokenisation of cards made mandatory by the RBI. With the deadline set for September 30, he started panicking.\u00a0<\/span><\/p>\n<p><b><a href=\"https:\/\/razorpay.com\/blog\/tokenisation-and-its-impact-on-online-payments\/\">What is tokenisation<\/a>? How was this going to impact his business? Why does it even exist?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">It was time to visit Dr. Poli C and learn the A, B, and Cs of tokenisation.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-9760 aligncenter\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2022\/11\/PS_1a-1-300x300.png\" alt=\"\" width=\"653\" height=\"653\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-300x300.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-1024x1024.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-150x150.png 150w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-768x768.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-1536x1536.png 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS_1a-1-370x370.png 370w\" sizes=\"auto, (max-width: 653px) 100vw, 653px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><b>Here\u2019s how their conversation went:\u00a0<\/b><\/h4>\n<p><b>Dr. Poli C<\/b><span style=\"font-weight: 400;\">: Sunil, welcome! How can I help?\u00a0<\/span><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">: I\u2019ve heard some news about \u201ctoken-something\u201d from RBI. What\u2019s a token? The only token I know about is the one I buy to have <\/span><i><span style=\"font-weight: 400;\">Golgappe<\/span><\/i><span style=\"font-weight: 400;\">. <\/span><i><span style=\"font-weight: 400;\">Kuch samaj nahi aa raha<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-9761 aligncenter\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2022\/11\/PS2-300x300.jpg\" alt=\"\" width=\"606\" height=\"606\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-300x300.jpg 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-1024x1024.jpg 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-150x150.jpg 150w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-768x768.jpg 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-1536x1536.jpg 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS2-370x370.jpg 370w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/p>\n<p><b>Dr. Poli C:<\/b> <i><span style=\"font-weight: 400;\">Arre shaant hojao<\/span><\/i><span style=\"font-weight: 400;\">.Yes, the Reserve Bank of India has made tokenisation of cards <\/span><i><span style=\"font-weight: 400;\">jaroori<\/span><\/i><span style=\"font-weight: 400;\">. This is good for you and your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sabse pehle, <\/span><b>how were you receiving online payments till now?\u00a0<\/b><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">:\u00a0 On the payment server of my website. I have my own, so via UPI, cards, or net banking only. And of course, many of them are cash payments as well.<\/span><\/p>\n<p><b>Dr. Poli C:<\/b> <i><span style=\"font-weight: 400;\">Haan<\/span><\/i><span style=\"font-weight: 400;\">, were customers saving their cards at your payment server?\u00a0<\/span><\/p>\n<p><b>Sunil:<\/b><span style=\"font-weight: 400;\"> Of course<\/span><\/p>\n<p><b>Dr. Poli C<\/b><span style=\"font-weight: 400;\">: Hacker-wacker ne data chura liya toh? Scam ho gaya toh? Kabhi socha hai?\u00a0<\/span><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">:\u00a0 Aisa bhi ho sakta hai kya? Phir toh customers mujhe trust nahi karenge?\u00a0<\/span><\/p>\n<p><b>Dr. Poli C<\/b><span style=\"font-weight: 400;\">: <em>Haan, <\/em><\/span><i><span style=\"font-weight: 400;\"><em>ab y<\/em>eh nahi chalega,<\/span><\/i><em><span style=\"font-weight: 400;\"> Chai ki Chuski lo aur suno.<\/span><\/em><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>Card info is sensitive and to prevent scams and data leaks, RBI has made it mandatory to tokenize cards. Matlab card details will be saved as completely different numbers and values, so no one can steal this data. This is called the tokenisation of cards.\u00a0 And this ensures the data you saved is SAFE AND SOUND.\u00a0<\/b><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">: Accha what will card details be saved as? I\u2019m scared, Will I lose my customers to <\/span><i><span style=\"font-weight: 400;\">Chandu ke Lehenge<\/span><\/i><span style=\"font-weight: 400;\"> now?<\/span><\/p>\n<p><strong>Dr. Poli<\/strong><b> C: <\/b>For example, card number 1234567812345678 of <a href=\"mailto:sunil1234@gmail.com\">sunil1234@gmail.com<\/a> will be saved as 4543hgjd2456dhsb, with the email ID <a href=\"mailto:dfjh3458@gmail.com\">dfjhk3458@gmail.com<\/a>, <i>bilkul<\/i> different. <em>Samjhe<\/em>?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9762 aligncenter\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2022\/11\/PS3-300x300.jpg\" alt=\"\" width=\"687\" height=\"687\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-300x300.jpg 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-1024x1024.jpg 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-150x150.jpg 150w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-768x768.jpg 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-1536x1536.jpg 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS3-370x370.jpg 370w\" sizes=\"auto, (max-width: 687px) 100vw, 687px\" \/><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">: <em>Accha<\/em>, But what\u2019s the point of doing this? Will this be expensive?\u00a0<\/span><\/p>\n<p><b>Dr. Poli C<\/b><span style=\"font-weight: 400;\">:<\/span> <b><i>Ab customer card details aapke server pe save nahi honge, card ke network par save honge. <\/i><\/b><span style=\"font-weight: 400;\">And they\u2019ll be saved as different numbers and alphabets. So you won\u2019t have to worry about any data leaks because you don\u2019t have the saved cards anymore!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your customers will also feel safe about saving their card details with you.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-9763 aligncenter\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2022\/11\/PS4a-1-300x300.jpg\" alt=\"\" width=\"663\" height=\"663\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-300x300.jpg 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-1024x1024.jpg 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-150x150.jpg 150w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-768x768.jpg 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-1536x1536.jpg 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS4a-1-370x370.jpg 370w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/p>\n<p><b>And now payments will be faster for you. <\/b><i><span style=\"font-weight: 400;\">Kyuki, <\/span><\/i><span style=\"font-weight: 400;\">card safely saved, which means your customers don\u2019t have to enter their long card numbers to buy something from you. Only CVV is required, OTP, and their payment is done!\u00a0<\/span><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">: Hmmm, What about UPI and net banking, will this also affect those payment options?\u00a0<\/span><\/p>\n<p><b>Dr. Poli<\/b><span style=\"font-weight: 400;\">: <\/span><i><span style=\"font-weight: 400;\">Ji nahi,<\/span><\/i> <b>this is only for cards, UPI and net banking payments will work as usual.\u00a0<\/b><\/p>\n<p><b>Sunil<\/b><span style=\"font-weight: 400;\">: <\/span><i><span style=\"font-weight: 400;\">Arre, yeh toh bhadiya hai, main aiwi tension le raha tha<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Dr. Poli C:<\/b> <i><span style=\"font-weight: 400;\">Haanji<\/span><\/i><span style=\"font-weight: 400;\">, now tell your customers to verify your cards and save them for quicker payments. Worry-free, both you and your customers!\u00a0<\/span><\/p>\n<p><b>Now leave everything to your payment aggregator. <\/b><span style=\"font-weight: 400;\">You just focus on having your next sale for Christmas and new year. Tension free.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9764 aligncenter\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2022\/11\/PS5-300x300.jpg\" alt=\"\" width=\"711\" height=\"711\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-300x300.jpg 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-1024x1024.jpg 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-150x150.jpg 150w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-768x768.jpg 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-1536x1536.jpg 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2022\/11\/PS5-370x370.jpg 370w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><em>Onam ho ya Lodhi, Sagai ho ya Satsang,<\/em> Sunil\u2019s customers can shop non-stop by tokenizing their cards!\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Straight from the heart of Delhi and Galees of Chandi Chowk, Sunil had grown up with a passion for Sarees and Lehengas. After selling enough outfits to brides young and old, Sunil took the next big step and launched his business online.\u00a0 In just a few weeks he closed tons of sales and in 6<\/p>\n","protected":false},"author":90,"featured_media":9759,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[354],"tags":[105,51,307,239,144,238],"class_list":{"0":"post-9758","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-policies-with-dr-poli","8":"tag-card-payments","9":"tag-payments","10":"tag-rbi","11":"tag-rbi-guidelines","12":"tag-sme-business","13":"tag-tokenisation"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/9758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/90"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=9758"}],"version-history":[{"count":0,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/9758\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/9759"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=9758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=9758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=9758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}