{"id":818,"date":"2018-03-13T14:20:39","date_gmt":"2018-03-13T08:50:39","guid":{"rendered":"https:\/\/rzpwp.blog\/?p=818"},"modified":"2025-05-23T14:25:46","modified_gmt":"2025-05-23T08:55:46","slug":"how-to-build-an-effective-product-requirements-document-prd","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/how-to-build-an-effective-product-requirements-document-prd\/","title":{"rendered":"How to Build an effective Product Requirements Document (PRD)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Let\u2019s say you\u2019ve thought of a great idea, you\u2019re looking to build a software product but you\u2019re not sure what the next steps are. How do you transform your idea into a concrete document? You can\u2019t just have an idea, you need a need to define it better. Its goal, functionalities, requirements, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Doing this not only helps your idea come to life but also helps other people understand your product better, especially those who have to invest effort in it and build it. This document is nothing else but what is known popularly as a PRD i.e. Product Requirements Document.<\/span><\/p>\n<h2><strong>What is a Product Requirement Document?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A Product Requirements Document (PRD) is the initial document describing the basic functionality of a product before development. A PRD also defines the order and any conditions of the tasks for the project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It should be the starting point of your product, outlining its purpose, the scope of work, who your target customers are, will they interact with your product, and how to measure the performance of your product. It is an important forerunner to design and development.<\/span><\/p>\n<h2><strong>Who writes the Product Requirements Document?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">To write a PRD you have to involve your prospective clients, they have an idea as to what they want but lack the technical expertise to identify and implement the details. During the requirements stage, gather all the information possible from them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your clients will have ideas for basic functionalities, but it&#8217;s up to the product team to address these ideas and ask the right questions to define appropriate tech details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key to successfully identifying how a product should be developed requires collaboration between the development team and other internal teams within the organization. Product managers have to initiate and facilitate end-to-end discussions with teams like the design team, engineering team, and sales teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Feedback from each of these parties is crucial to product development. The technical elements of the PRD are written by the product managers but require feedback and ideation from the various other teams.<\/span><\/p>\n<h2><strong>The four W\u2019s to building your PRD:<\/strong><\/h2>\n<h3>1. What do you want to build?<\/h3>\n<p><span style=\"font-weight: 400;\">You have to have a clear idea as to what you want to build and it should be communicated in a detailed manner in your Product Requirements Document. At the start of the project, this mainly comprises the core functionalities of the product that you want to build.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As ideas start to flow from multiple teams and the <a href=\"https:\/\/razorpay.com\/learn\/what-is-product-detail-page\/\">product details<\/a> mature, this should start to cover different microservices that are required and their dependencies, the APIs that you need to hit, and any other such engineering requirements relevant to the product.<\/span><\/p>\n<h3><b>2. Why do you want to build it?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A high-level aim of why you are building a certain product needs to always accompany the what are you building aspect. This is further explained by detailed goals and objectives which we will soon discuss in the article.<\/span><\/p>\n<h3><b>3. Who&#8217;s is your Target Audience?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Not every product will have the same target audience. Some products might be needed for all your customers, some are exposed to only a niche. Some products might be built in-house for helping optimize support and other internal functions. All of these products need to have a target audience identified well in advance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A product might be brilliant, but if it\u2019s not usable by the target audience for any reason, it\u2019s an exercise in futility. Some examples of target audience grouping are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All Customers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Premium Customers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customers using a certain product<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internal-Support team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internal Marketing team<\/span><\/li>\n<\/ul>\n<h3><b>4. When do you need it?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Technically, building a PRD should be the first step to developing a product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Documenting all dependencies and internal requirements needed helps you in a big way in making a near accurate product roadmap. Also, most features or products come with some inherited pressure of either the clients wanting it or the organization needing to move on it fast.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The time spent compiling a PRD helps everyone understand the urgency and their own roles better. One should never shy away from putting a tentative launch date on your product and PRD is the one place where it should go in first.<\/span><\/p>\n<h2><strong>What should a Product Requirement Document contain?<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-819\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2018\/03\/PRD1.gif\" alt=\"Product Requirement Document contain details\" width=\"640\" height=\"189\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">1. Goals and Objectives<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The goals and objectives clearly describe the product you\u2019re going to build. It shows the development team why they are building their product by aptly describing the product\u2019s purpose, features, and functionalities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The important part is to make sure you\u2019re not creating an exhaustive list of goals and features, dreaming big is great but it&#8217;s necessary to boil it down to the <a href=\"https:\/\/razorpay.com\/learn\/minimum-viable-product-mvp\/\">minimum viable product<\/a> (MVP). An MVP is the product with the smallest feature set that still addresses the user needs and creates the right user experience.<\/span><\/p>\n<p><b>You have to address the dilemma of must-have vs good to have. Stick to the must-haves.\u00a0\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When writing this section, ask yourself these questions:<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is the purpose of this product?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What problems will it solve?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How will it improve the current process, or facilitate a new process?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is the products&#8217; vision?<\/span><\/li>\n<\/ul>\n<p><b>Let\u2019s use an example of a cab service provider application<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The purpose of this product is to offer easy and accessible transport to everyone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The problems it will solve will be not having a vehicle of your own and being able to book a cab anytime and anywhere.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The current process of having to call a taxi service company will be replaced with being able to do with a click of a button on your mobile phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The product\u2019s vision is to provide accessible and affordable rides to everyone.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">2. User Personas and Target Users<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This section will help you create hypothetical individuals that match your desired audiences. It\u2019ll help you determine who your user is. Creating personas or identifying a Target audience helps you understand what they can do with your product, when they can use it and how they might access it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The user personas you create don\u2019t have to be extremely detailed, they need to be detailed enough to allow you to understand what they see the product as. Use Google Analytics to create these personas. Analytics provides important information such as the demographics of your users, where they come from, the keywords they\u2019ve used, and the behaviors they display online.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good user persona should always be in sync with the distribution plan for the product which the <a href=\"https:\/\/razorpay.com\/learn\/what-are-the-differences-between-sales-and-marketing\/\">sales and marketing<\/a> teams can directly tap into. Taking the example of the cab service, one of the user personas could be something like &#8211;<\/span><\/p>\n<h4><b>User details<\/b><\/h4>\n<ul>\n<li><span style=\"font-weight: 400;\">Name: Rahul Menon <\/span><em><span style=\"font-weight: 400;\">(random)<\/span><\/em><\/li>\n<li><span style=\"font-weight: 400;\">Age: 22-35 years<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Occupation: Private Service<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Lives in Metro because of job opportunities<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Expected salary &gt;8 Lacs per year<\/span><\/li>\n<\/ul>\n<h4>Business Related Details<\/h4>\n<p>Challenges of commute \u2013<\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Is young into his professional life and cannot afford a personal vehicle for now <\/span><\/li>\n<li><span style=\"font-weight: 400;\">Has a personal vehicle but the commute is long and driving into traffic is strainful <\/span><\/li>\n<li><span style=\"font-size: 19px;\">Office commute is sorted but wants to avail service for less frequent in-city travel or airport\/railway station travel.<\/span><\/li>\n<\/ol>\n<p><b>Interests<\/b><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">\u00a0Is active on Facebook &amp; Twitter for ~ 10 hrs a week combined<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Has an active interest in ongoing city activities like movies, concerts, etc<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Reads one of the four major major English publications (ET, TOI, The Hindu, Hindustan Times)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Frequents online media publications for news directly or via Social media links (Yourstory, Inc42, Livemint, etc)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Topic of Interests: Technology, Startups, New-age gadgets, Cricket<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">This is supposed to serve as a sample and there are a thousand ways in which this can be improved upon. But you get the point. Knowing more about your buyer and aligning your messaging and marketing distribution towards them will get you better results. <\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. User Stories<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This section should focus on the key functionalities your user can carry out with the products. User stories are short descriptions of features narrated from the perspective of your user personas. A user story will look something like this:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a [user type], I require [particular goal] so that [reasons].<\/span><\/p>\n<p><span style=\"font-weight: 400;\">User stories are useful as they provide pointers that can serve as your eventual requirements. These stories help shape the architecture of your content and design.<\/span><\/p>\n<p><b>Follow these steps to further your product without getting drowned in too many stories and feature ideas.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only use high level and absolutely necessary stories, also known as epics which can later be broken down into smaller segments.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your stories short and to the point.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They should explain what your customer needs and why<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep in mind that they have to be user-centric.<\/span><\/li>\n<\/ul>\n<h2><strong>Technical Designs and Specs Needed in a Product Requirements Document<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">This section describes the technical process behind the product and what your product is capable of. The more you\u2019re clear about how your product should work and what functionalities you\u2019d like your product to provide, the easier it will the developer to build it for you.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-820\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2018\/03\/PRD.jpg\" alt=\"Dilbert cartoon about software\" width=\"500\" height=\"249\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2018\/03\/PRD.jpg 694w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2018\/03\/PRD-300x149.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<h3><strong>1. Wireframes<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A wireframe is a sort of a blueprint that shows you the layout of a page outlining the size and placement of elements and features on a page. This is very useful as certain issues may only surface when you visually represent your product. You may remove features when you get to the wireframing stage. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many tools that help you wireframe, take a look at this example. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-821\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2018\/03\/wireframes.jpeg\" alt=\"rough wireframe of Product Requirements Document\" width=\"500\" height=\"563\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2018\/03\/wireframes.jpeg 602w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2018\/03\/wireframes-266x300.jpeg 266w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This is a classic case of the pen and paper being your wireframing \u2018tool\u2019 which to be fair works brilliantly if you want fast-paced action. Various tools exist for wireframing, making more mature mockups or even high-fidelity mockups. It\u2019s often a function of the processes that you have set in-house and how the product design responsibilities are segregated between product, design, and engineering teams. So decide on what\u2019s best for you as an organization.<\/span><\/p>\n<h4><strong>2. Dependencies<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">It\u2019s important to keep in mind the impact your new product will have, and make sure it is released without disrupting existing products. Make sure you find out if the new product will impact anything else live on the platform or if it will break any of the existing frameworks. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that no one will be interested in mundane or repetitive product ideas or features. Bring something new to the table and ascertain that this new product is unique and different from the existing processes. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Managing dependencies is a crucial aspect of product development. This effectively helps the organization be more productive, make well-informed decisions, improve the predictability and quality of your product releases.<\/span><\/p>\n<h4><strong>3. Metrics<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">How do you know if your product is doing well? Or if the features you\u2019ve introduced are actually being used? What is the frequency of it being used? Or how users are interacting with your product. This is where metrics come in. It is crucial to track metrics to measure the success of your product. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your Product Requirements Document (PRD) has to state what metrics you will be tracking, how you plan on tracking them, and the success criteria of your product. That is what your product has to meet to be deemed successful. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Too often, we see that this step is not given as much importance as it should be. Try assigning quantitative metrics as much as possible to your goals. Having too many quantitative goals also may dilute the focus so take up a small number of most important goals, say 2-4 and stick to it. <\/span><\/p>\n<h3><strong>4. Release Criteria<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A release criterion is a list of prerequisites that have to be met by the product in order for it to be ready for public release. The most important feature of a release criteria is that it needs to be reviewed and approved by all internal stakeholders. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What comprises release criteria?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A percentage of the originally decided functions that need to be present in the final product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Testing coverage level &#8211; Complete Alpha and Beta testing to make sure there are no bugs. Also, determine how many QA tests were successful as opposed to those that ran into issues. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-822\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2018\/03\/PRD-code.gif\" alt=\"PRD code cartoons\" width=\"600\" height=\"182\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s not absolutely necessary to know when exactly your product is going to get alpha and beta testing, but you should plan on doing it sooner rather than later to get user feedback. Discuss product testing and QA issues with your developer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Internal Training &#8211; Once your product is developed, a knowledge transfer of what the product entails and what it does has to be conducted within internal teams such as sales, operations, and operations support. It is of utmost importance for these teams to know the new product inside out as they will be facing the end customers. A thorough analysis of all the product features will help facilitate the marketing of the product. <\/span><\/p>\n<h3><strong>5. Post-Release Retrospect<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Sorry to inform you but your process of building a Product Requirements Document (PRD) is the initial document describing the basic functionality of a product before development. Learn how to write great PRDs and get great examples of product requirement documents and functional specs. PRD and a product don\u2019t end at the release. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Post-release is an important time. You have to compare your metric expectations vs reality and learn from the data you compile. What can you do better? What worked and didn\u2019t work. Where do you go from here, what\u2019s next? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your product doesn\u2019t end at one version, people\u2019s needs keep changing and our product needs to stay ahead of the curve. Start to iterate V2 of your product. Add more features and make it better. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So there you have it, follow these steps and we assure you an effective PRD that will save you both time and money. As well as get you the results you expect and want.<\/span><\/p>\n<h3>FAQs of Product Requirements Document<\/h3>\n<h4><span style=\"font-weight: 400;\">1. What is included in a product requirement document?\u00a0<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Since a <a href=\"https:\/\/razorpay.com\/blog\/how-to-build-an-effective-product-requirements-document\/\">product requirement document<\/a> showcases the product you are about to build, It includes the specific information like its purpose, features, functionalities, and behavior.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">2. What are MRD and PRD?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">A<\/span> <span style=\"font-weight: 400;\">market requirement document defines what customers need and how the product will provide the desired requirement. Whereas a product requirement document describes how the product should be built. It acts as a guide for broader cross-functional teams (such as design and engineering) to understand what the product should achieve.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">3. Why are product requirements important?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">A product requirements document specifies the purpose of a product or feature and explains what the product should include. Without this document, product teams are poised to fail because they have no blueprint of what will be considered while building a successful product.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">4. How to write a good PRD?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Define the purpose of the product &gt; break the purpose down into features &gt; Set the goals for efficient\u00a0 product release &gt; Determine your timelines &gt; Review the document with relevant dependencies.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">5. Who is responsible for product requirements?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">A product manager is usually responsible for handling this document. He\/she<\/span><span style=\"font-weight: 400;\"> provides product direction and sets the goals for product releases.<\/span><br \/>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is included in a product requirement document?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Since a product requirement document showcases the product you are about to build, It includes the specific information like its purpose, features, functionalities, and behavior.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are MRD and PRD?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A market requirement document defines what customers need and how the product will provide the desired requirement. 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