{"id":8087,"date":"2022-05-26T12:17:42","date_gmt":"2022-05-26T06:47:42","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=8087"},"modified":"2025-11-30T20:40:03","modified_gmt":"2025-11-30T15:10:03","slug":"accept-payments-easily-from-australia-with-razorpay","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/accept-payments-easily-from-australia-with-razorpay\/","title":{"rendered":"Accept payments easily from Australia with Razorpay!"},"content":{"rendered":"

For Indian exporters, Australia has been a promising market showing a <\/span>doubling in merchandise trade<\/span><\/a> (8th April 2022 – <\/span>Businessworld.in<\/span><\/i>) from $10.7Bn in 2020 to nearly $23Bn in 2021. With strong trade links, an active and wealthy Indian diaspora, and strong tailwinds behind cross-border exports, there is an enormous opportunity for Indian businesses looking to expand their market presence in Australia.<\/span><\/p>\n

In the past, accepting payments from Australia-based customers meant relying almost exclusively on the use of credit card payments. Recent Data from the Reserve bank of Australia, however, shows that credit card usage has been on the decline since 2018. In 2021, credit card usage declined by 3.1%. On the other hand,\u00a0 Newer Online Payment Methods that enable direct bank transfers have grown multifold in the past 3 years. Indian businesses have struggled to provide such online payment options and instruments to Australian customers.<\/span><\/p>\n

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Credit cards on issue in Australia (in thousands)<\/figcaption><\/figure>\n

Source:<\/strong> Reserve Bank of Australia Data<\/em><\/p>\n

To solve this problem, Razorpay has partnered with POLi. POLi is a trusted Australian and New Zealand payments network, which enables its customers down under to make payments directly from their bank accounts without needing to use credit or debit cards. With our new POLi integration, Razorpay customers will be able to accept payments from customers across Australia and New Zealand seamlessly.<\/span><\/p>\n

What is POLi?<\/h2>\n

POLi is Australia\u2019s leading real-time online debit payment method. It offers its users the ability to pay from their internet banking directly, offering a secure alternative to traditional payment methods such as cards and digital wallets such as PayPal. POLi counts major businesses such as Jetstar, Virgin Australia, Air New Zealand, and Sportsbet as its customers. The company POLi Payments is a fully-owned business of Australia Post.<\/span><\/p>\n

POLi has integrated with 23 banks in ANZ and potentially covers ~95% of Australians and New Zealanders. Over 40% of Australians do not have access to credit cards while a vast majority have access to Netbanking. Businesses thus prefer accepting payments via POLi as it gives them significant access to customers who prefer to debit funds for purchases. Also, as opposed to cards, all transactions via POLi are processed only once the end customer has used dual-factor authentication<\/a>. There are thus, no card network<\/a>-driven chargebacks or forced refunds via this method, and disputes are handled directly between end-customers and businesses.<\/span><\/p>\n

\u00a0 \u00a0Related Read: What are the Different Types of Digital Wallets?<\/a><\/span><\/p>\n

How does POLi work?<\/b><\/h2>\n

POLi works by connecting customers at an e-commerce checkout with their internet banking. POLi\u2019s software enables customers to log in to their internet banking seamlessly during checkout and pre-populates the payment details, making the transaction smooth and reducing customer abandonment<\/a> and payments friction at checkout. Since the transaction leverages their own internet banking account, they also have the reassurance that their payments and information are secured.<\/span><\/p>\n

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End-Customer Payment Flow with POLi:<\/b>
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